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Doubletree by Hilton Philadelphia Center City

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3,131 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Philadelphia Center City
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Showing 2,886: English reviews
New York, United States
Reviewed June 25, 2015

We had absolutely no complaints with our room, which was large and very comfortable; room service, which was prompt and tasty; nor the customer service, which was as you'd expect it from a Hilton brand hotel. What was hugely disappointing was the food and beverage service in the restaurant. I ordered a gin martini and my husband ordered a Moscow...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Angelo A
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Angelo A, Thank you for your review. We are sorry that you did not enjoy the time spent in our bar. All of our bartenders have years of experience and mix their drinks to the specifications of the recipe and request of our guests using the best ingredients and spirits available. We apologize if this was not your experience....

Northampton, Massachusetts
Reviewed June 25, 2015

Wonderful hotel. The rooms were clean. The staff were friendly and helpful and all had smiles. The walls of the rooms are a bit thin, though. And it would be nice to have free Wi-Fi. But the hotel is in a nice downtown location and is offered at a reasonable price. Would highly recommend.

Review collected in partnership with DoubleTree by Hilton
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Thank Ozzie12345
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Ozzie12345, Thank you for the review and recommendation. Our wifi is complimentary to all Hilton HHonors members when you book your stay with us directly (if any of our readers haven't signed up for Hilton Hhonors, now is the perfect time to do so), for all AT&T customers, and in our public areas. Please visit again soon.

California
Reviewed June 24, 2015

Managers don't care about your issue if you are not gold members. My son and I got bites from sleeping on the bed. The marks were red and swollen but when I brought it to the front desk who alerted the management, they were careless. The front desk person was very nice and helpful but manager seemed to think they...

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Helpful?
1Thank nbh_n
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear nbh_n, We are sorry that you did not enjoy your stay. As you have the right to post a review, we also have the right to dispute false or misleading opinions. You did not get bitten by any bugs in our hotel. This was documented by both our management team and Western Pest Company, our nationally recognized 3rd party...

Heerlen, The Netherlands
Reviewed June 24, 2015

This hotel was booked through a third party travel agent. We spent only a night here and we were very happy with our choice. It is located in a very good position in the city center, the neighborhood is safe and it is at a walking distance from everything. Our double room was on the 8th floor with a nice...

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Helpful?
Thank mario_itna
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear mario_itna, We appreciate your feedback! Please stay with us when you #VisitPhilly once again. Safe travels.

Betehesda, United States
Reviewed June 24, 2015

The hotel location was great... staff very friendly and helpful... cooling system was difficult to control... rooms are a little dated... the food at the restaurant was not great... but the staff were very helpful

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Elizabeth W
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Elizabeth, Thank you for the review. I hope that we had the opportunity to correct any issues you experienced while you were with us. Our staff is ready and waiting to do anything within their power to improve your stay! Please visit again soon.

Washington DC, District of Columbia
Reviewed June 24, 2015

I recently visited some friends in Philadelphia where we pretended to be newly turned 21 year olds and proceeded to barhop after a somewhat adult meal at El Vez. The DoubleTree was easy to get to (I drove in from DC.) from the interstate and it had a parking garage right there (I self-parked because I am cheap like that.)...

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Helpful?
2Thank Erin S
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Erin S, Thank you for this cleverly-written review, it made my day. I've read it in its entirety three times now, and each time it gets more entertaining! Congratulations on turning 21 once again...I think you should make this an annual tradition (staying with us each time, of course)!

Ukiah, California
Reviewed June 23, 2015

Stayed 1 night for a vacation road trip, and the hotel was just what we needed. Nice, clean, friendly and perfectly located. The cookies were hot & fresh & yummy! The food in the bar was tasty and service was great!

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Helpful?
Thank Denise H
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Denise H, We thank you and your family for choosing to stay with us along your road trip. Please stay with us again, there's so much that #PHL has to offer! Safe travels.

Berkeley Heights, New Jersey
Reviewed June 23, 2015

We recently stayed at the Doubletree Hotel in Philadelphia while attending a wedding. The room was perfect for the four of us including our two children who are 23 and 21 years old. The beds were extremely comfortable as was the sofa bed according to my very picky daughter. We were in a suite which came with a kitchenette -...

Review collected in partnership with DoubleTree by Hilton
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1Thank Gina00799
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Gina00799, Thank you for staying in our Suites on 5, which are perfectly suited for a family such as yours. We appreciate your description of your experience with our Breakfast on the Balcony, and your overall recommendation as well. Safe travels!

Gold Coast
Reviewed June 22, 2015

We stayed at this hotel for 2 nights in a 2 queen bed hotel room. The room was perfect for what we needed. The beds were clean and comfy, and we had enough room to move around in. The location of the hotel was perfect for a little sightseeing, all within walking distance of all the major sights. We arrived...

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Helpful?
1Thank Makenna09
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Makenna09, Thank you for this detailed review of your recent stay. I'm pleased that we were able to accommodate your early check-in, and that your found our staff to be kind and courteous. Now is the perfect time to sign up for our Hilton HHonors rewards program, as it now affords free wifi to all members who book directly...

Colorado Springs, Colorado, United States
Reviewed June 21, 2015

This hotel was welcoming and inviting, especially at the end of a long trip of sightseeing through PA. The room was clean and light. The service was fast and friendly. Restaurants onsite so we didn't have to venture out once we got settled in for the rest of the day. I was really pleased with the service of the bellman....

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Helpful?
Thank Shelly H
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Shelly H, Fast and friendly service is exactly what you need after a long day of sightseeing! I'm glad we were able to deliver. Thank you for staying with us.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Philadelphia Center City

Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Location: United States > Pennsylvania > Philadelphia
Price Range: $148 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Priceline, Hotels.com, Travelocity and Jetsetter so you can book your Doubletree by Hilton Philadelphia Center City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia
Hotel Style:
#21 Family Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree by Hilton Philadelphia Center City staff and other travelers.
61 questions
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Bakersfield, California
10 months ago
Atlanta
3 months ago
Brooklyn, New York

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Questions? Get answers from Doubletree by Hilton Philadelphia Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upgrade to the executive king, if the option is available at a reasonable price. Top floor (26), extra space, plus lots of perks.”
 of 5 bubbles mrmikekellyesq, yesterday | Read review
“Suites on Five are best rooms in hotel. Ask for upgrade.”
 of 5 bubbles Frequent001, 2 days ago | Read review
“The corner rooms are very roomy with lots of windows.”
 of 5 bubbles 869randit, 3 days ago | Read review
“Fifth floor convenient to pool, sauna, workout room”
 of 5 bubbles 598lynb, 1 week ago | Read review
“If you are a Hilton Honors Card member, use it to acquire the room and check that price against the best available price elsewhere.”
 of 5 bubbles DerekC587, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question