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Doubletree by Hilton Philadelphia Center City

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237 South Broad St Broad and Locust Streets, Philadelphia, PA 19107-5686
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (928)
360
Panoramas (1)
Room & Suite (395)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Doubletree by Hilton Philadelphia Center City
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 94 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travelers' Choice

Looking for a place to stay in Philadelphia? Then look no further than Doubletree by Hilton Philadelphia Center City, a family-friendly hotel that brings the best of Philadelphia to your doorstep.

Rooms at Double Tree Hotel In Philadelphia offer a flat screen TV, air conditioning, and a refrigerator providing exceptional comfort and convenience, and guests can go online with wifi.

A 24 hour front desk, room service, and a concierge are some of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special. If you are driving to Doubletree Philadelphia, parking is available.

Nearby landmarks such as One Liberty Observation Deck (0.4 mi) and Rittenhouse Square (0.4 mi) make Doubletree Philadelphia a great place to stay when visiting Philadelphia.

While visiting Philadelphia, you may want to try some shrimp at one of the nearby restaurants, such as Ristorante Pesto, Green Eggs Cafe, or City Tavern.

Looking for something to do in Philadelphia? The Barnes Foundation (1.0 mi), Liberty Bell Center (0.8 mi), and Museum of the American Revolution (1.0 mi) are some popular attractions that are within walking distance of Doubletree By Hilton Philadelphia Center City Hotel.

We’re sure you’ll enjoy your stay at Doubletree by Hilton Philadelphia Center City as you experience everything Philadelphia has to offer.

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Full view
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Parking garage
Paid wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
VIP room facilities
Iron
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, Spanish, Polish, Vietnamese
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
300Restaurantswithin 0.3 miles
66Attractionswithin 0.3 miles
4,198Reviews105Q+A100Room tips

Reviews

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Popular mentions
Gypsyfam04 wrote a review Jul 2020
Charlotte, North Carolina13 contributions2 helpful votes
+1
1) I booked through the Hilton app to use the digital key and avoid going to the front desk. This did not work. I received an error message in the app directing that I needed to go to the front desk anyway. 2) The room I reserved was not the room I was given at the front desk. I was given. There was no explanation given as to why my room was changed either. 3) All the doors in the hall had a clean sticker on them except for ours. Very unsettling. 4) I paid for a pure wellness room and was not given one. This wasn't explained to me at the front desk either as to why. I was left to figure it out for myself when I got in the room. 5) I then called the front desk to ask to be put in a room I paid for, the upgraded pure wellness room, and was told there were none available that's why I was put in a standard. This should have been told to me from the beginning - but there was zero communication. 6) I then asked to make sure my bill was adjusted since I paid for the pure wellness room at the time of booking and am now clearly downgraded. I was told that since the rates were higher now, the day of, unless I had photographic proof that a standard room was cheaper at the time I booked. Of course the rates are higher today, it's 5pm on the day of the booking. And what a ridiculous request - to assume that every person takes photos of the rates of the rooms they ARE NOT BOOKING in the event the hotel tries to rip them off?? If I knew I'd be placed in a standard room, I would have just booked that one at the lower price. Anyone would!! Also, the pure wellness rooms are clearly more money than a standard room on any day of the week and at any time. So for the uneducated front desk attendant to deny these charges and accuse me of lying is absolute insanity. This is a clear bait and switch from the Hilton company and a disgusting practice by Hilton. Do they really need my $40 that bad? In addition to this infuriating first 30 minutes at this hotel: A) My husband went to the lobby at 10:30pm for a drink when he was overcome from pepper spray in the air in the lobby. Police everywhere from a violent fight that had broke out just minutes before. It was in his mouth and eyes and nose. There was no barricade or effort made by the hotel at all to stop guests from walking into this. Not even a simple paper note in the elevator. My husband was coughing and eyes were burning for hours afterward. B) The room was FILTHY. Beer bottle caps on the floor, stains everywhere, handle broken off the dresser, ripped bedding, and layers of scum on the desk. This was only some of it. See photos. C) This is not the first incident I've had with a Hilton hotel in Philadelphia - in which we were locked out of our hotel room for hours just standing in the hall waiting for a technician only to be intruded upon by another guest later in the evening when the front desk gave these strangers a key to our room. And finally -after being on the phone with a hilton rep for 30 minutes who also didn't help me and only gave me a "case number" I then get an email two days later telling me that someone from the hotel has said they reached out and rectified this situation?? This is a lie and yet another show of Hilton not caring one bit about guests and only about the money. Spare yourself and stay somewhere else!!
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Date of stay: July 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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travel3Pa wrote a review May 2020
Philadelphia, Pennsylvania18 contributions11 helpful votes
Fabulous Management ( Eric 👍) & super kind staff (Taylor ❤️) ... went above and beyond to accommodate our situation... Location of hotel is great... Parking easy... Room sparkling clean, great views, & comfy beds ... This is will always b our go to hotel when in Philly.... Thanks for all the “brotherly LOVE”
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Date of stay: May 2020Trip type: Traveled on business
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Response from KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City
Responded May 28, 2020
Thank you for taking the time to single out Eric and Taylor for their accommodating service. We look forward to seeing you here at your Philly home away from home very soon.
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shaunab90 wrote a review Mar 2020
124 contributions28 helpful votes
My husband and I stayed here for 1 night in September 2018. We were in town for the 2018 NFL Season opener between the Eagles and Falcons. Check-in was a breeze and we went up to our room. The view from our room overlooked Philly and it allowed a good amount of lighting into the room, truly amazing. We weren’t there long so I feel this review is inadequate (sorry). However, we did get a good night’s rest in the comfy bed and the bathroom was nice and clean for our stay. We will more than likely be back to Philly and would not mind returning to this location.
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Date of stay: September 2019
Value
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Service
Room Tip: Get an executive room for the amazing view
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Response from KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City
Responded Mar 24, 2020
Thank you for taking the time to describe your comfortable night's stay with us. We'd love to see you again when you return to Philadelphia.
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Charles M wrote a review Mar 2020
Louisville, United States2 contributions1 helpful vote
I paid to be treated rudely by every Hilton staff member with whom I interacted. My colleagues got the same treatment. I paid $75 for a bottle of wine that averages $19. When I expressed concern, I was dismissed
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City
Responded Mar 16, 2020
I'm sorry that you were disappointed with the way this situation was handled. I understand that you purchased a bottle of wine from our lobby market. During that transaction you were presented with an itemized receipt for the item purchased. We would have been happy to refund the charge if you had returned the unopened bottle of wine. However, the contents of the bottle were consumed and therefore we were unable to refund the purchase. We appreciate your feedback.
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dolsonterry wrote a review Mar 2020
Boston, Massachusetts1 contribution
We were able to check in early which was nice, along with the comp cookies and waters we received at checkin however when arriving in our room 1018 we immediately noticed rust all in out bathtub near the drain, what appeared to be dried blood spots on our blankets and food crumbs/dust in all corners of our room. I took pictures.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City
Responded Mar 25, 2020
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the conditions int he guest room that you occupied. Our Executive Team is reviewing your comments to ensure they are used to improve our guests' experiences. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience possible.
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PRICE RANGE
$155 - $333 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton philadelphia center city hotel philadelphia, doubletree philadelphia, double tree hotel in philadelphia, philadelphia doubletree
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
481
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Frequently Asked Questions about Doubletree by Hilton Philadelphia Center City
Which popular attractions are close to Doubletree by Hilton Philadelphia Center City?
Nearby attractions include Kimmel Center for the Performing Arts (0.06 miles), Escape the Room Philly (0.2 miles), and Macy's Philadelphia (0.3 miles).
What are some of the property amenities at Doubletree by Hilton Philadelphia Center City?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Doubletree by Hilton Philadelphia Center City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Doubletree by Hilton Philadelphia Center City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Doubletree by Hilton Philadelphia Center City?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Doubletree by Hilton Philadelphia Center City?
Conveniently located restaurants include Vedge, Butcher and Singer, and Vetri Cucina.
Are there opportunities to exercise at Doubletree by Hilton Philadelphia Center City?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Doubletree by Hilton Philadelphia Center City located near the city center?
Yes, it is 0.3 miles away from the center of Philadelphia.
Are any cleaning services offered at Doubletree by Hilton Philadelphia Center City?
Yes, dry cleaning and laundry service are offered to guests.
Does Doubletree by Hilton Philadelphia Center City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Doubletree by Hilton Philadelphia Center City?
The staff speaks multiple languages, including English, Spanish, Polish, and Vietnamese.