We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree by Hilton Philadelphia Center City

Hotel deals
Hotel website
237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Offers & Announcements
$109 in Downtown Philly
2 people have started booking this hotel
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Doubletree by Hilton Philadelphia Center City
View Map
Add Photo Write a Review

2,411 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
New York City, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is in an ideal location on Broad Street close to various entertainment venues - and a 15 - 20 minute leisurely walk to the Historic District. Staff was pleasant and I took advantage of the room + parking discount which was good. Parking is immediately adjacent to the hotel - a plus in a crowded, busy downtown. The... More 

Helpful?
Thank SelectiveTraveler931
Rye, New York
1 review
1 of 5 stars Reviewed 2 days ago NEW

Total dump! Hotel was dingy and loud. We were on the 17th floor and it was still super loud and the room had a musty smell to it. Everything looked old and dirty. We were on a budget so you get what you pay for, having said that, we will not be returning.

Helpful?
Thank Daniela0256
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Danielela0256, Thank you for the review. Based on your comments we are not sure you have posted this to the right hotel page? Our hotel's condition is far removed from your description. More 

Toronto, Canada
2 of 5 stars Reviewed 2 days ago NEW

My room was not cleaned properly and had to get head of housekeeping to re-clean it. They responded very well but still it was not clean on arrival. Daily housekeeping staff were not great. Hilton Honors were not 100% as expected..no upgrade, no lounge access.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert L
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Robert L., Thank you for the review and we apologize that your room was not detailed to your satisfaction. We are happy that the staff responded and resolved quickly. Based on availability we make every attempt to satisfy all upgrade requests. Honors upgrades are given on a tired basis starting with our Diamond Members and working down through Blue... More 

Lancaster, PA
Level Contributor
95 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Went to the Philadelphia Auto Show for the fourth consecutive year in February 2016. After being wowed in previous years at the Marriott, we were underwhelmed at the DoubleTree this year. Initial front desk service was pretty good. When we got to our room, we realized that there was no WiFi in the room. Turns out you had to pay... More 

Helpful?
1 Thank trav717
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear trav717, Thank you for the comments. We apologize that you did not receive free internet during your stay. The best way to receive complimentary internet at any Hilton Hotel is to enroll in our Honors loyalty program (free) and then simply make your reservation directly through our brand.com website. We hope you will take advantage of this for your... More 

Ocean City, NJ
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is located in Center City in walking distance of shows, resturants, shopping and public transporation. We have even walked back from the Franklin Institute. We come each year during St Paddy's Day because it is in walking distance to the parade. Hotel is resonablely priced, clean and comfortable. Kid friendly too. We come during the winter as a... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank JennyButtons
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear JennyButtons, Thank you for staying, and it sounds as though we'll see you again very shortly for St. Patrick's Day. We appreciate your repeat patronage. More 

Summit, NJ, USA
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my go-to hotel in Philadelphia. However, on my last stay I was disappointed in the housekeeping. Coffee service was neither cleaned nor replenished on two nights. Visibly stained sheets were not replaced. In addition, the carpets could use either a thorough cleaning or replacement. On the other hand, when the first room turned out to be noisy ---... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank NJ_Voyageur
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear NJ_Voyageur, Thank you for this feedback, and for your continued patronage. Our Director of Housekeeping has reviewed your comments with his team, and we'll be sure to assess the carpet in the room you occupied. Please feel free to bring any future issues or observations to our attention directly on future visits, and thank you for staying with us. More 

Wall Township, New Jersey
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago

1st - We had free internet because we are Gold members. Otherwise you would have to pay $9.95. However the internet really did not work. We had an iPhone, a Windows Tablet and a Samsung 5s. All three of them had severe trouble staying connected to the point that we could not get the work done that we needed to.... More 

Helpful?
Thank NJgirlL0vesT0Travel
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear NJgirlL0vesT0Travel, Thank you for the review and we apologize for the boorish behavior of the other guests on your floor. The hotel did it's best to address the noise issues, including evicting several rooms who refused to comply with our noise curfew. Need-less to say, that group will not be welcomed back to our hotel. We certainly appreciate your... More 

New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a nice stay. Staff were friendly and helpful. The location is perfect and we were able to walk to many of the sites. The train station was up the block. We were assigned a room on one of the higher floors with an awesome view. I was really happy about being able to get such a great view... More 

Helpful?
Thank scholarme
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear scholarme, Thank you for this feedback regarding your recent stay with us on the Avenue of the Arts. We appreciate your mentions of our great location, amenities and services. Please return soon. More 

Fort Worth, United States
1 review
3 of 5 stars Reviewed 1 week ago

I asked for a bottle of water at front desk. I was literally belittled..."we only give out water bottle to our elite HHonor members". Mind you, these were Nestle 12cent water bottles you can get at Sam's Club or Costco.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jignesh P
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Jignesh P, Thank you for your comments. We invite you to become a Hilton Honors Member, where you will not only be presented with bottled water upon check-in but, but will be entitled to all of the other great benefits of our rewards program. More 

Questions? Get answers from hotel staff and past guests. Ask a question

502 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (452)
Viewed
Bathroom (31)
Viewed
Pool/beach area (4)
Viewed
View from room (56)
Viewed
Room/suite (155)
Viewed
Dining (23)
Viewed
Hotel & grounds (56)
Viewed
Business center/function rooms (4)
Viewed
Other (123)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Hotel & grounds (10)
Viewed
View from room (2)
Viewed
Room/suite (18)
Viewed
Dining (3)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Other (13)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Philadelphia hotels
City Center East
Courtyard Philadelphia Downtown
City Center East
Hilton Garden Inn Philadelphia Center City
City Center West
Sofitel Philadelphia Hotel
Sofitel Philadelphia Hotel
#8 of 83 in Philadelphia
4.5 of 5 stars 2,716 reviews
Show Prices
Show Prices
Show Prices
City Center East
Philadelphia Marriott Downtown
Philadelphia Marriott Downtown
#45 of 83 in Philadelphia
4.0 of 5 stars 2,357 reviews
City Center East
Hotel Monaco Philadelphia, a Kimpton Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay