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Doubletree by Hilton Philadelphia Center City

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237 South Broad St Broad and Locust Streets, Philadelphia, PA 19107-5686
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (933)
360
Panoramas (1)
Room & Suite (504)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Doubletree by Hilton Philadelphia Center City
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 95 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travelers' Choice

Looking for a place to stay in Philadelphia? Then look no further than Doubletree by Hilton Philadelphia Center City, a family-friendly hotel that brings the best of Philadelphia to your doorstep.

Rooms at Double Tree Hotel In Philadelphia offer a flat screen TV, air conditioning, and a refrigerator providing exceptional comfort and convenience, and guests can go online with wifi.

A 24 hour front desk, room service, and a concierge are some of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special. If you are driving to Doubletree Philadelphia, parking is available.

Nearby landmarks such as One Liberty Observation Deck (0.4 mi) and Rittenhouse Square (0.4 mi) make Doubletree Philadelphia a great place to stay when visiting Philadelphia.

While visiting Philadelphia, you may want to try some shrimp at one of the nearby restaurants, such as Ristorante Pesto, Green Eggs Cafe, or City Tavern.

Looking for something to do in Philadelphia? The Barnes Foundation (1.0 mi), Liberty Bell Center (0.8 mi), and Museum of the American Revolution (1.0 mi) are some popular attractions that are within walking distance of Doubletree By Hilton Philadelphia Center City Hotel.

We’re sure you’ll enjoy your stay at Doubletree by Hilton Philadelphia Center City as you experience everything Philadelphia has to offer.

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Full view
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Parking garage
Paid wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
VIP room facilities
Iron
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, Spanish, Polish, Vietnamese
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
307Restaurantswithin 0.3 miles
66Attractionswithin 0.3 miles
4,200Reviews106Q+A100Room tips
Traveler rating
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  • 137
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Popular mentions
Prawet J wrote a review Sep 2020
Washington DC, District of Columbia13,181 contributions567 helpful votes
+1
It is the right choice for me to stay at the Doubletree. It is located in the heart of the city on the main street of Philly. The location is not far from many attractions. For me, it is within 30 minutes walk to all attractions I wanted to visit (no need for driving), and a couple blocks from the so call night life (restaurants and some bars) of the area. The hotel is clean, staff are helpful, and welcoming. Note: parking is $35/day through the hotel ($45 regular so, if you drive do not forget to tell them. I wish that the hotel provides coffee at the lobby because no food and drinks are offered due to corona virus.
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Date of stay: September 2020
Value
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KathyD wrote a review Sep 2020
Slidell, Louisiana25 contributions28 helpful votes
We had a 6 day stay at the Doubletree in Center City. It was the perfect location to walk to all the interests we were there to see. Super friendly staff, super clean beautiful room. We had a corner room and what a view from the 23rd floor!! Great breakfast every am and we were off exploring Philly. Our room was cleaned super great with covid still going on. Felt very safe here and will definitely stay here again in the future!!
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Date of stay: September 2020
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Demielf wrote a review Sep 2020
71 contributions31 helpful votes
The only reason I didn’t give 5 stars is because the hotel does need some upgrades. However the staff at this hotel is amazing. Everyone I encountered there was so friendly and helpful. The front desk staff went above and beyond. For that reason I would stay here again.
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Date of stay: September 2020Trip type: Traveled on business
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Response from Jim Salvo, Owner at Doubletree by Hilton Philadelphia Center City
Responded 6 days ago
Thank you for the kind words regarding our fantastic team of service professionals. We appreciate your visit.
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Las Vegas, Nevada67 contributions32 helpful votes
The best Hilton chain hotel in Philly for business traveling - I'm there several timea a year. Much cleaner and more updated than the Embassy, and usually the same price or cheaper. Broad St subway station is right next to the hotel for getting to the stadiums in 15 minutes or to city hall for access to the Market subway line or regional rails. Walking distance to many great restaurants as well.
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Date of stay: August 2020
1 Helpful vote
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Response from Kevin Murnane, General Manager at Doubletree by Hilton Philadelphia Center City
Responded 4 weeks ago
Thank you for this fantastic feedback, Sara. I'm thrilled that we're able to provide a consistent experience for your frequent business trips to Philadelphia. As an added incentive for guests taking advantage of our many local dining options, restaurants in our area have added "outdoor dining rooms" where the city has allowed several streets to close off traffic on the weekends. We hope to see you again soon.
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Gypsyfam04 wrote a review Jul 2020
Charlotte, North Carolina17 contributions2 helpful votes
+1
1) I booked through the Hilton app to use the digital key and avoid going to the front desk. This did not work. I received an error message in the app directing that I needed to go to the front desk anyway. 2) The room I reserved was not the room I was given at the front desk. I was given. There was no explanation given as to why my room was changed either. 3) All the doors in the hall had a clean sticker on them except for ours. Very unsettling. 4) I paid for a pure wellness room and was not given one. This wasn't explained to me at the front desk either as to why. I was left to figure it out for myself when I got in the room. 5) I then called the front desk to ask to be put in a room I paid for, the upgraded pure wellness room, and was told there were none available that's why I was put in a standard. This should have been told to me from the beginning - but there was zero communication. 6) I then asked to make sure my bill was adjusted since I paid for the pure wellness room at the time of booking and am now clearly downgraded. I was told that since the rates were higher now, the day of, unless I had photographic proof that a standard room was cheaper at the time I booked. Of course the rates are higher today, it's 5pm on the day of the booking. And what a ridiculous request - to assume that every person takes photos of the rates of the rooms they ARE NOT BOOKING in the event the hotel tries to rip them off?? If I knew I'd be placed in a standard room, I would have just booked that one at the lower price. Anyone would!! Also, the pure wellness rooms are clearly more money than a standard room on any day of the week and at any time. So for the uneducated front desk attendant to deny these charges and accuse me of lying is absolute insanity. This is a clear bait and switch from the Hilton company and a disgusting practice by Hilton. Do they really need my $40 that bad? In addition to this infuriating first 30 minutes at this hotel: A) My husband went to the lobby at 10:30pm for a drink when he was overcome from pepper spray in the air in the lobby. Police everywhere from a violent fight that had broke out just minutes before. It was in his mouth and eyes and nose. There was no barricade or effort made by the hotel at all to stop guests from walking into this. Not even a simple paper note in the elevator. My husband was coughing and eyes were burning for hours afterward. B) The room was FILTHY. Beer bottle caps on the floor, stains everywhere, handle broken off the dresser, ripped bedding, and layers of scum on the desk. This was only some of it. See photos. C) This is not the first incident I've had with a Hilton hotel in Philadelphia - in which we were locked out of our hotel room for hours just standing in the hall waiting for a technician only to be intruded upon by another guest later in the evening when the front desk gave these strangers a key to our room. And finally -after being on the phone with a hilton rep for 30 minutes who also didn't help me and only gave me a "case number" I then get an email two days later telling me that someone from the hotel has said they reached out and rectified this situation?? This is a lie and yet another show of Hilton not caring one bit about guests and only about the money. Spare yourself and stay somewhere else!!
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Date of stay: July 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Kevin Murnane, General Manager at Doubletree by Hilton Philadelphia Center City
Responded Aug 11, 2020
Please accept our apologies for the issues you have described in your review. This is not representative of us as we strive to provide seamless service daily to every guest. At the time of your visit, the floors where our PURE rooms are located were not yet compliant with the Hilton CleanStay program, yet were incorrectly shown as being available. Based on that issue and the others you encountered, we have just adjusted the room charges in full for your one-night stay, which you should see reflected within a few days. We hope you have an opportunity to return to Philadelphia in the future and experience our hotel under more favorable circumstances.
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PRICE RANGE
$155 - $333 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton philadelphia center city hotel philadelphia, doubletree philadelphia, double tree hotel in philadelphia, philadelphia doubletree
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
481
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Frequently Asked Questions about Doubletree by Hilton Philadelphia Center City
Which popular attractions are close to Doubletree by Hilton Philadelphia Center City?
Nearby attractions include Kimmel Center for the Performing Arts (0.06 miles), Escape the Room Philly (0.2 miles), and Macy's Philadelphia (0.3 miles).
What are some of the property amenities at Doubletree by Hilton Philadelphia Center City?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Doubletree by Hilton Philadelphia Center City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Doubletree by Hilton Philadelphia Center City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Doubletree by Hilton Philadelphia Center City?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Doubletree by Hilton Philadelphia Center City?
Conveniently located restaurants include Vedge, Vetri Cucina, and Butcher and Singer.
Are there opportunities to exercise at Doubletree by Hilton Philadelphia Center City?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Doubletree by Hilton Philadelphia Center City located near the city center?
Yes, it is 0.3 miles away from the center of Philadelphia.
Are any cleaning services offered at Doubletree by Hilton Philadelphia Center City?
Yes, dry cleaning and laundry service are offered to guests.
Does Doubletree by Hilton Philadelphia Center City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Doubletree by Hilton Philadelphia Center City?
The staff speaks multiple languages, including English, Spanish, Polish, and Vietnamese.