Looking for a place to stay in Philadelphia? Then look no further than Doubletree by Hilton Philadelphia Center City, a family-friendly hotel that brings the best of Philadelphia to your doorstep.
Rooms at Double Tree Hotel In Philadelphia offer a flat screen TV, air conditioning, and a refrigerator providing exceptional comfort and convenience, and guests can go online with wifi.
A 24 hour front desk, room service, and a concierge are some of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special. If you are driving to Doubletree Philadelphia, parking is available.
Nearby landmarks such as One Liberty Observation Deck (0.4 mi) and Rittenhouse Square (0.4 mi) make Doubletree Philadelphia a great place to stay when visiting Philadelphia.
While visiting Philadelphia, you may want to try some shrimp at one of the nearby restaurants, such as Ristorante Pesto, Green Eggs Cafe, or City Tavern.
Looking for something to do in Philadelphia? The Barnes Foundation (1.0 mi), Liberty Bell Center (0.8 mi), and Museum of the American Revolution (1.0 mi) are some popular attractions that are within walking distance of Doubletree By Hilton Philadelphia Center City Hotel.
We’re sure you’ll enjoy your stay at Doubletree by Hilton Philadelphia Center City as you experience everything Philadelphia has to offer.
1) I booked through the Hilton app to use the digital key and avoid going to the front desk. This did not work. I received an error message in the app directing that I needed to go to the front desk anyway. 2) The room I reserved was not the room I was given at the front desk. I was given. There was no explanation given as to why my room was changed either. 3) All the doors in the hall had a clean sticker on them except for ours. Very unsettling. 4) I paid for a pure wellness room and was not given one. This wasn't explained to me at the front desk either as to why. I was left to figure it out for myself when I got in the room. 5) I then called the front desk to ask to be put in a room I paid for, the upgraded pure wellness room, and was told there were none available that's why I was put in a standard. This should have been told to me from the beginning - but there was zero communication. 6) I then asked to make sure my bill was adjusted since I paid for the pure wellness room at the time of booking and am now clearly downgraded. I was told that since the rates were higher now, the day of, unless I had photographic proof that a standard room was cheaper at the time I booked. Of course the rates are higher today, it's 5pm on the day of the booking. And what a ridiculous request - to assume that every person takes photos of the rates of the rooms they ARE NOT BOOKING in the event the hotel tries to rip them off?? If I knew I'd be placed in a standard room, I would have just booked that one at the lower price. Anyone would!! Also, the pure wellness rooms are clearly more money than a standard room on any day of the week and at any time. So for the uneducated front desk attendant to deny these charges and accuse me of lying is absolute insanity. This is a clear bait and switch from the Hilton company and a disgusting practice by Hilton. Do they really need my $40 that bad? In addition to this infuriating first 30 minutes at this hotel: A) My husband went to the lobby at 10:30pm for a drink when he was overcome from pepper spray in the air in the lobby. Police everywhere from a violent fight that had broke out just minutes before. It was in his mouth and eyes and nose. There was no barricade or effort made by the hotel at all to stop guests from walking into this. Not even a simple paper note in the elevator. My husband was coughing and eyes were burning for hours afterward. B) The room was FILTHY. Beer bottle caps on the floor, stains everywhere, handle broken off the dresser, ripped bedding, and layers of scum on the desk. This was only some of it. See photos. C) This is not the first incident I've had with a Hilton hotel in Philadelphia - in which we were locked out of our hotel room for hours just standing in the hall waiting for a technician only to be intruded upon by another guest later in the evening when the front desk gave these strangers a key to our room. And finally -after being on the phone with a hilton rep for 30 minutes who also didn't help me and only gave me a "case number" I then get an email two days later telling me that someone from the hotel has said they reached out and rectified this situation?? This is a lie and yet another show of Hilton not caring one bit about guests and only about the money. Spare yourself and stay somewhere else!!…
Fabulous Management ( Eric 👍) & super kind staff (Taylor ❤️) ... went above and beyond to accommodate our situation... Location of hotel is great... Parking easy... Room sparkling clean, great views, & comfy beds ... This is will always b our go to hotel when in Philly.... Thanks for all the “brotherly LOVE”
My husband and I stayed here for 1 night in September 2018. We were in town for the 2018 NFL Season opener between the Eagles and Falcons. Check-in was a breeze and we went up to our room. The view from our room overlooked Philly and it allowed a good amount of lighting into the room, truly amazing. We weren’t there long so I feel this review is inadequate (sorry). However, we did get a good night’s rest in the comfy bed and the bathroom was nice and clean for our stay. We will more than likely be back to Philly and would not mind returning to this location.
I paid to be treated rudely by every Hilton staff member with whom I interacted. My colleagues got the same treatment. I paid $75 for a bottle of wine that averages $19. When I expressed concern, I was dismissed
We were able to check in early which was nice, along with the comp cookies and waters we received at checkin however when arriving in our room 1018 we immediately noticed rust all in out bathtub near the drain, what appeared to be dried blood spots on our blankets and food crumbs/dust in all corners of our room. I took pictures.