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DoubleTree by Hilton Hotel Philadelphia Center City

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237 South Broad Street Broad and Locust Streets, Philadelphia, PA 19107-5686
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Traveler (958)
360
Panoramas (1)
Room & Suite (579)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Philadelphia Center City
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#43 of 96 hotels in Philadelphia
Location
4.6
Cleanliness
4.2
Service
4.1
Value
3.9
Experience Philly hospitality at DoubleTree by Hilton Philadelphia - Center City. Centrally located in the heart of Philadelphia's cultural district on the Avenue of the Arts, this comfortable high-rise is within walking distance of many of Philadelphia's top attractions including the Pennsylvania Convention Center, City Hall and the Liberty Bell. Enjoy breakfast on The Balcony overlooking Broad Street or indulge in casual fare and drinks in Standing O Bar/Bistro off the main lobby. Academy Coffee + Market serves coffee beverage by local roaster La Colombe. With event space perfect for large or small groups, our experienced sales team will skillfully arrange your corporate meetings, weddings, bar and bat mitzvahs, reunions and more. DoubleTree by Hilton Philadelphia - Center City's 481 guest rooms, including 48 kitchenette suites, feature high-speed WiFi and many offer gorgeous city views.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking garage
Paid wifi
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Snack bar
Vending machine
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Sun deck
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Hair dryer
Room service
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Spanish, Vietnamese
Hotel links
Special Offer:Visit Philly Overnight Hotel Package

Location

Full view
100Great for walkers
Grade: 100 out of 100
293Restaurantswithin 0.3 miles
71Attractionswithin 0.3 miles
4310Reviews116Q+A100Room tips
Traveler rating
  • 1,567
  • 1,614
  • 699
  • 279
  • 151
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Darrell B wrote a review Sep 2022
1 contribution
Was there for a professional conference. Right away was greeted by Megan at the front desk who made sure my stay would be perfect. I stay in hotels about 50 weeks a year and its rare these days that everything works perfectly. Had a beautiful corner room on the 10th floor. All staff members were super kind and helpful. Internet worked perfectly with zero glitches. Food and beverage at the conference site (Ormandy ballroom) was amazing. Room was super clean and modern. Completely satisfied and would return and recommend to family and friends!
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Date of stay: September 2022
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Download the Hilton Honors App. Its free and gives you the opportunity to choose a room in advance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at DoubleTree by Hilton Hotel Philadelphia Center City
Responded 6 days ago
Dear Darrell, Reading your review truly made our day! We're thrilled to hear we were able to deliver such an enjoyable experience for your conference stay, and you appreciated the exceptional hospitality our team provides, as well as the food and beverages provided. From all of us at DoubleTree by Hilton Philadelphia Center City, thank you for taking the time to share your positive review and recommendation, and we hope to have the pleasure of your company the next time you're in the area. Sincerely, Jim Salvo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KimberlyLabor wrote a review Jul 2022
New York City, New York66 contributions34 helpful votes
Hotel's Favorite
I stayed here in late May as part of a guided tour. The hotel is absolutely wonderful and right downtown. My room, facing away from Broad St., was very quiet and comfortable. The included breakfasts were delicious. I also dined several times at the in-house restaurant, and the mixed greens salad with grilled salmon was excellent each time. The hotel lobby is beautiful, rather an artistic work of art! This is a terrific hotel.
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Date of stay: May 2022
Value
Location
Service
Room Tip: If you want more quiet, ask for a room not facing Broad Street
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at DoubleTree by Hilton Hotel Philadelphia Center City
Responded Jul 3, 2022
Dear Kimberly, Thank you for so many great compliments in one heading, "Quiet, elegant, great location!" We are honored to be your hotel of choice on your visit to Philadelphia and thrilled to hear we exceeded your expectations! It would be our honor to have you join us again at DoubleTree by Hilton Philadelphia Center City. Sincerely, Jim Salvo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
matthewhoptman wrote a review Sep 2022
1 contribution
The rooms were clean and comfortable, but more than that, the employees were special. I had dropped an envelope containing some money. The staff kept the money for me until I asked about it, so I was able to recover the full amount. I am so grateful for their honesty!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at DoubleTree by Hilton Hotel Philadelphia Center City
Responded 2 weeks ago
Dear Matthew, Thank you for highlighting our team's dedication to hospitality and providing clean accommodations during your stay. Additionally, we are happy that you were able to recover your misplaced envelope and that everything was as it should be. Your happiness is important to us, and know that we would be delighted to welcome you back anytime! Sincerely, Jim Salvo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jdavis2511 wrote a review Sep 2022
1 contribution
Cleaning team did not clean the room . I was not ready for them to clean at 8 am. They never returned. WiFi did not work in the room . Engineer came and said to find a spot in the room where it worked and stay there with device . No carts to push luggage to parking lot where car was
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Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at DoubleTree by Hilton Hotel Philadelphia Center City
Responded 1 week ago
Dear Davis, Thank you for your thoughts on your recent visit. We apologize for any response from our staff that did not meet your expectations and have passed along your feedback so we can better ensure a quality experience for all of our guests. In the future, please consider giving us another chance to impress you. Sincerely, Jim Salvo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KRtrumpet182 wrote a review Sep 2022
Hershey, Pennsylvania111 contributions119 helpful votes
Very disappointed with every aspect of this hotel. To start, the woman at the front desk who checked me in had a major attitude problem. She clearly hates her job and people in general. My room was dusty and outdated. The air conditioner was filthy with dust and incredibly loud. Bathroom had peeling paint and peeling wallpaper. Carpet had several tears and was uneven in spots. TV channels very limited (no CSN Philly?). Fitness center machines and TVs had no connection to the DirectTV channels. This hotel clearly needs some major overhauls.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at DoubleTree by Hilton Hotel Philadelphia Center City
Responded 2 weeks ago
Thank you for reaching out, though we're distressed to read about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, our dedicated team will address your concerns as we jump into action to rectify the issues you've mentioned. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday. Sincerely, Jim Salvo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erin V wrote a review Sep 2022
3 contributions
Where do I begin? If you want to sleep, don’t stay here. Drag racing with loud engines and music all night every night. It was so loud we couldn’t hear the TV when we were watching it. There are homeless people everywhere and we did not feel safe 100% of the time. The rooms were not the nicest. Peeling wallpaper, stains on the towels and walls. There was no fan in the bathroom so it steamed up and got very warm with every shower. The TV was very annoying because there was no guide channel and not all the channels worked. The labels on the TV for the channels did not match what they actually were so we spent lots of time flipping channels to find something to watch. The gym was minimal at best. Two of the four treadmills did not work and there were no mats to do floor exercises. There were also no stationery bikes. Your choices were treadmill, elliptical, or free weights. We requested a refresh of our room twice and never got it. Then on the morning of checkout, a housekeeper barged in at 8 AM looking to start cleaning. We were in the middle of getting ready. When we left for breakfast, she asked if we were leaving and we said not yet. When we came back from breakfast, we were asked again if we were leaving. We said we were in a few minutes. This was all before 10 AM. When we left the room, we weren’t even on the elevator (which was right next to our room) before they busted in to start cleaning. We felt like we were rushed out and couldn’t enjoy our last morning. Overall, this hotel is not great. It would be fine for a one night stay, but not for an extended stay. I would highly recommend finding somewhere else if you’re planning to be there for more than a night.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at DoubleTree by Hilton Hotel Philadelphia Center City
Responded 3 weeks ago
We appreciate you for taking the time to share your experience, though we are saddened that you didn't have the exceptional visit we strive to provide our valued guests. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, all of your concerns will be addressed with the respective teams as we jump into action to make the appropriate changes and improvements. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday. Sincerely, Jim Salvo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kristin291 wrote a review Sep 2022
Milford, Pennsylvania45 contributions30 helpful votes
The hotel was very nice. Outside looked cleaned and well kept. Inside was very welcoming. The staff was kind and helpful. Parking is not included in the price and you have to pay a parking garage, but it is right next to the hotel. So, it is easy to access. The room was clean with a nice view. This hotel has a restaurant and bar. Both were great. They have a small "store/cafe" for snacks, drinks and ice cream located inside too. The pool was nice and it is located on the same floor as the gym and outdoor patio. They allows dogs which was very helpful to us and to anyone that doesn't have a dog, they keep it so clean that you can't tell that there are dogs there. We also liked how it was close to the park and to the sights.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at DoubleTree by Hilton Hotel Philadelphia Center City
Responded 3 weeks ago
Dear Kristin, The pleasure of having you was all ours, and we are delighted to hear that you enjoyed our friendly staff, clean accommodations, and prime location. Please come back to DoubleTree by Hilton Philadelphia Center City soon for another fantastic time. Sincerely, Jim Salvo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Golfer0222 wrote a review Jun 2022
The Villages, Florida674 contributions146 helpful votes
This hotel is excellent. Room was very clean and bright. The only negative is the toilets are made for children. Very low to the ground. Air conditioning was very good. Easy to check in. Service at the bar in the lobby outside. There is food and drinks.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at DoubleTree by Hilton Hotel Philadelphia Center City
Responded Jun 26, 2022
It is wonderful to know that you had an excellent experience with us. We always endeavor to exceed expectations, and we're thrilled that our dedication to cleanliness and plentiful amenities reflected that. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon. Sincerely, Jim Salvo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Delilah G wrote a review Jun 2022
1 contribution
The trip was amazing so much to do and see. The hotel was good it was a central location for everything I had to do because I had family in West Philadelphia, Delaware, and New Jersey so it made my travel a lot easier. Ir was also like 6min from restaurants, a grocery store, and Wawa a gas/sandwich stop. The hotel staff was very friendly but for the price could have had more accommodations, not all rooms come with a refrigerator and microwave traveling with small kids that's a must-have, no free continental breakfast and the halls had a weird odor but overall it was nice and we felt safe.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Ask for a room with a frig and microwave
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at DoubleTree by Hilton Hotel Philadelphia Center City
Responded Jun 17, 2022
Dear Delilah, Thank you for taking the time to share your comments with us. We are glad to know that you appreciated our central location, helpful amenities, and friendly staff members, as well as our safe atmosphere. We will take your comments regarding our amenities into consideration. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Jim Salvo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
thatchangthang wrote a review May 2022
Chicago, Illinois491 contributions191 helpful votes
I stayed at the DoubleTree Hilton Philly Center City in April for a business trip. I stayed in a single run of the house king room on a high floor. I have to say, the most annoying thing about traveling since the pandemic has to do with Hilton. I've been a Hilton Honors member since I started booking travel for myself, now going on two decades and I hate to say it, but their new policy of turning rooms over only on request is super annoying. If I wanted to use the same towels over and over again and make my own bed, guess what? I 'd just stay in an Airbnb. Besides having to again request daily turnover service, reception was not friendly. It wasn't unfriendly, but they definitely gave me the kaka eye when I checked in. I mean the lady who checked me in almost looked the part, she had a patch over one eye. Then there's the decor sorely in need of refreshing. The carpets in the common areas and in the rooms themselves look like a serial killer picked them. The bathroom looked super motel-like. The whole stay just felt like I could've stayed in a three star and had the same experience. There was no added value to it being a Hilton, like I expect it to be, as part of an exemplary chain. Too bad.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hiltons of Philadelphia, Guest Services / Front Office at DoubleTree by Hilton Hotel Philadelphia Center City
Responded May 19, 2022
Very sorry that we weren't a good fit for you, Alden, but we thank you for the visit and wish you the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$194 - $326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton philadelphia center city hotel philadelphia, doubletree philadelphia, double tree hotel in philadelphia, philadelphia doubletree
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
481
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Frequently Asked Questions about DoubleTree by Hilton Hotel Philadelphia Center City
Which popular attractions are close to DoubleTree by Hilton Hotel Philadelphia Center City?
Nearby attractions include Kimmel Center for the Performing Arts (0.06 miles), Escape the Room Philly (0.2 miles), and Macy's Philadelphia (0.3 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel Philadelphia Center City?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel Philadelphia Center City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Philadelphia Center City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Philadelphia Center City?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Philadelphia Center City?
Conveniently located restaurants include Vedge, Vetri Cucina, and Butcher and Singer.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Philadelphia Center City?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is DoubleTree by Hilton Hotel Philadelphia Center City located near the city center?
Yes, it is 0.3 miles away from the center of Philadelphia.
Are pets allowed at DoubleTree by Hilton Hotel Philadelphia Center City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel Philadelphia Center City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Philadelphia Center City?
The staff speaks multiple languages, including English, Spanish, and Vietnamese.