1201 Market Street Guest entrance at 1200 Filbert Street, Philadelphia, PA 19107-2817
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Room & Suite (467)
Dining (47)
About
#58 of 97 hotels in Philadelphia
Location
4.6
Cleanliness
4.2
Service
3.9
Value
3.6
GreenLeaders GreenPartner
Experience the best of Center City at your doorstep while surrounded by deluxe, modern amenities at Philadelphia Marriott Downtown. Our stylish Philadelphia, PA, hotel places you only steps away from Reading Terminal Market, Independence Hall, and Fashion District Philadelphia for limitless downtown excitement and discovery. Get the great start your day deserves with a morning coffee and grab-and-go breakfast at our Center City Pantry and on-site Starbucks®, stay active with our 24-hour fitness center and indoor pool, and host unmatched meetings and events with our 72 event spaces for all group sizes and needs. As you settle into the deluxe bedding of one of our well-designed rooms and suites, rest assured that Philadelphia Marriott Downtown has everything you need for a trip to Philadelphia.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Billiards
Business Center with Internet Access
Paid private parking on-site
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Bowling offsite
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, French, Spanish, Korean and 1 more
Location
100Great for walkers
Grade: 100 out of 100
292Restaurantswithin 0.3 miles
54Attractionswithin 0.3 miles
Contact
1201 Market Street Guest entrance at 1200 Filbert Street, Philadelphia, PA 19107-2817
Getting there
13th StSEPTA2 min
13th StSEPTA2 min
Rental CarsSee rental cars from $33/day
4094Reviews59Q+A100Room tips
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Location is great. Very close to all the action. Staff is great. Accouterments are complete. BUT, this is three stars because in a three night stay the hot water was limited and ran cooler by the end of each shower. AND the beds are hard. Not as soft/accommodating as any other Marriott I have stayed at thus far (see my past history of reviews for the reference locations I have used). If these items are not a focus for you, then you will have a fine experience. I will repeat, location is great for touring.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barbara Fitzgerald, Other at Philadelphia Marriott Downtown
Responded 5 days ago
Dear cicnavi, Thank you for taking the time to comment about your stay and our service. We apologize for your disappointment in the water temperature and the guestroom bed. Your feedback is vital in our continued effort to improve our guests’ overall experience and will be utilized to make improvements in our product and service. We appreciate your business and look forward to the opportunity to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Checked in via the mobile app. Titanium member, room was ready early arrived about 10 am. room was comfortable, was on 21st floor. Large hotel in great location. Food in hotel was very good. Parking garage across the street. No M Club available as it was undergoing construction so they offered bonus points.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
They gave great customer service and were very friendly. Only issue was the amount I had to pay for parking. It was expensive for a 3 days stay. The total for parking was over $100 for the stay and is not included when you stay at the hotel. Otherwise everything was great.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Safe and great place to stay! I took my 12 yr old grandson to Philadelphia and stayed here for the weekend. Wonderful experience! Clean and safe. Pleasant staff with many amenities. Historical attractions within walking distance. The office worker Theresa Miller guided us thru our entire stay. She was amazing! Can’t say enough wonderful things about her! She helped us with detailed train directions and local places to see and visit. We had the best weekend ever! I would recommend staying here and will stay here again next visit to Philadelphia!!
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is in a convienient area and a pretty good hotel overall. However, our rooms were not in the best shape. The carpet had terrible stains, the duvets also had stains, and there seemed to be dried vomit on the side of bed.
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Date of stay: February 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Barbara Fitzgerald, Other at Philadelphia Marriott Downtown
Responded 2 weeks ago
Dear 129leannal, Thank you for taking the time to comment about your stay and our service. We apologize for your disappointment. Your feedback is vital in our continued effort to improve our guests’ overall experience and will be utilized to make improvements in our product and service. We appreciate your business and look forward to the opportunity to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pulled up to a chaotic front door/valet area with no clear signage regarding where to go. We wait in a line of cars, then We were told by an attendant that their lot was full and to go to the valet across the street. ( since we had already paid for valet). We drive across the street to a very packed garage with no valet. We parked and lugged the kids and bags down the elevator and across the street back to the hotel. Then told by management that their lot is not full, we should get our car and move it back over. What about the parking lot ticket we just got at the new garage? And now we’re wasting 30 minutes plus…so much drama and confusion. Next…no instruction on best way to find our room. Very big hotel and poor signage. Lots of wasted walking with kids and bags. Booked this hotel for the indoor heated pool… get to the pool, the pool area is not very warm and the pool water is cold. Area was full of cold irritated parents and shivering kids who still want to swim. Not fun at all. Ice machine on our floor does not work. Telephone in our room does not work. Called the front desk from our cell phones, front desk attendant not friendly or apologetic. We come to Philly multiple times a year. Will not stay here again.…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Barbara Fitzgerald, Other at Philadelphia Marriott Downtown
Responded 5 weeks ago
Thank you for the review. We are disappointed knowing you had difficulties during your stay, We strive to provide an outstanding experience to all our guests, and we are disappointed that we let you down. Your comments will be shared with our leadership team to be used in our efforts to improve our product and service. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms were fine. Lobby bar is nice. Connected to convention center and right across from the market. Was here for the Black Tie gala at the Philly Auto Show. Stayed on the 14th floor. Also there was some high school convention with what seemed to be hundreds of students. The elevators need to be fixed. One car kept failing (going, getting stuck, moving up an inch, getting stuck, going, stopping…). It was impossible to get an elevator to go down. Waiting 30 minutes for an elevator is too long when there are 6. It was so bad, we used the stairs, including going to the gala dressed in a gown and heels, getting run over by 50 high schoolers running late (bc they also couldn’t get down). The tip of the stay was to go up in the elevator to go down. This is ludicrous and makes the issue worse. Do not stay here if hundreds of people need to be at the same place at the same time unless you’re fine with always using the emergency stairs. Also @Marriott- if there is a big high school convention like that, please put them all together on lower floors. It was obnoxious (as we all were in hs).…
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barbara Fitzgerald, Other at Philadelphia Marriott Downtown
Responded Feb 10, 2023
Dear elle183, Thank you for the review. We are disappointed knowing you had difficulties during your stay, We strive to provide an outstanding experience to all our guests, and we are disappointed that we let you down. Your comments will be shared with our leadership team to be used in our efforts to improve our product and service. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On Friday night, January 27, I was meeting my boyfriend at the Marriott Downtown. We were staying overnight due to the Black Tie Tailgate Party at the PA Convention Center. When I pulled up to the Marriott things were hectic and extremely busy! I had 1/2 hour to get my belongings to my room and go to the party. Well, Tyrese from Park Towne Valet saved the night! He graciously assisted me and politely took my key fob and assured me that all would be well. Yes, I made the party and it was a great time. I want to make sure Tyrese gets commended for his kind and considerate customer service that night! He was awesome! Thanks, Tyrese!
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Date of stay: January 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location within walking distance of the Old City. The hotel is across the street from Reading Terminal Market which has many choices for delicious inexpensive meals. Starbucks is attached to the lobby. I was attending a conference here and felt safer than in most hotels as a single woman because room keys were needed to access the floors above the meeting rooms. The room was very quiet. I did not hear the elevator, nor anyone in the adjacent rooms. The room had been renovated and had a spacious bathroom with excellent lighting and a walk in shower. No tub to have to climb over! The bed was very comfortable. The housekeeping staff was excellent, especially Lisa. The doorman was exceptionally helpful and kind. I have traveled for over 60 years and tend to be picky. My one complaint is that the elevator floors and hallways were not kept as clean as I think they should be.…
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Date of stay: January 2023Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This one of Marriott’s premier properties in town, second in style and class only to the nearby Ritz Carlton. Regrettably, it is still not yet back to pre-pandemic service levels. Untrained staff, unnecessary alarms, no concierge lounge, front desk mistakes all characterized our stay. For a leading property, a huge disappointment. Most other Marriott’s have long since re-opened their concierge lounge. If under construction or remodeling, thoughtful managers take over a meeting room and offer a temporary location for such elite services. Not here. Nothing. Given the value of breakfast, afternoon appetizers, and drinks and snacks throughout the day (the typical offerings) not doing so is a serious decline in promised services. This hotel offered a measly 1000 points for the failure to serve. 1000 points. To come even close to compensation, it would need to be more like 10,000 points. So management just does not get it. I did not appreciate desk staff being unable to find my reservation; I did not enjoy multiple alarms going off during my Zoom meetings; I think the lack of a concierge loung is simply a leadership failure; and I was insulted by the offer of 1000 points.…
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Date of stay: January 2023Trip type: Traveled on business
Room Tip: My rooms were charged for 5 nights of parking (several hundred dollars), even though we parked no...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barbara Fitzgerald, Other at Philadelphia Marriott Downtown
Responded Jan 11, 2023
Dear ronaldn802, Thank you for the review. We are disappointed knowing you had difficulties during your stay, We strive to provide an outstanding experience to all our guests, and we are disappointed that we let you down. Your comments will be shared with our leadership team to be used in our efforts to improve our product and service. Thank you again for your feedback.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$228 - $313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
philadelphia marriott downtown hotel philadelphia, marriott philadelphia
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center East
NUMBER OF ROOMS
1408
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Claim Your ListingPHILADELPHIA MARRIOTT DOWNTOWN $169 ($̶2̶6̶7̶) - Updated 2023 Prices & Hotel Reviews - PA
Frequently Asked Questions about Philadelphia Marriott Downtown
Which popular attractions are close to Philadelphia Marriott Downtown?
Nearby attractions include Amazing Escape Room (0.3 miles), Pennsylvania Academy of the Fine Arts (0.2 miles), and Wanamaker Organ (0.08 miles).
What are some of the property amenities at Philadelphia Marriott Downtown?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Philadelphia Marriott Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Philadelphia Marriott Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Philadelphia Marriott Downtown?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Philadelphia Marriott Downtown?
Conveniently located restaurants include Miller's Twist, Beiler's Bakery, and Reading Terminal Market.
Are there opportunities to exercise at Philadelphia Marriott Downtown?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Philadelphia Marriott Downtown located near the city center?
Yes, it is 0.2 miles away from the center of Philadelphia.
Are any cleaning services offered at Philadelphia Marriott Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Philadelphia Marriott Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Philadelphia Marriott Downtown?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, and Korean.