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Philadelphia Marriott Downtown

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Philadelphia Marriott Downtown
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2,668 Reviews from our TripAdvisor Community

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Showing 2,508: English reviews
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed today NEW via mobile

My room was very nice. The trouble came later. When checking out I learned that my personal account (presented for incidentals) had been incorrectly billed for the room. That was fixed. Two months later, my account was randomly charged again. Good thing I monitor charges to that account. Although that was fixed with a phone call, I am very concerned... More 

Helpful?
Thank Monica G
Fort Lauderdale, Florida
Level Contributor
80 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed yesterday NEW

I'm a native Philadelphian and have been in awe of this hotel since it was built. It's a massive property in a great location. I no longer live in the area but was back to visit last week. I'm conflicted on my thoughts because of our recent stay. I'll start by sharing that the staff at check in was absolutely... More 

Helpful?
Thank us1087
Charlotte, North Carolina
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

Check in was smooth considering that there was a line and they were busy. Front desk staff that checked me in did not want to locate my Marriott Rewards points so I missed out on free wi-fi and concierge services for 3 days of a 6 day stay because she did not want to look it up. The concierge was... More 

Helpful?
Thank lavish l
Kandy, Sri Lanka
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Simply fabulous! After three flights and 39 hours of travel-layover time through many Time Zones ... this extremely busy Hotel welcomed me like a long lost friend!! Look out for Matthew at the Front Desk and his partner in crime Natasha. They were simply brilliant both on the first day and for the next 10 nights. Ask for the General... More 

Helpful?
Thank PastorVasanta
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

The first room I checked in had hair on the toilet seat and in the tub! Then there was dust all over the phone and other items. The room also had a weird old smell. After 30 minutes I left because I was having trouble breathing because of the dust. I asked to be put in another room, it is... More 

Helpful?
Thank Dorrie H
Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott Downtown, responded to this review

Thank you for taking the time to provide feedback regarding your stay. We are sorry we were not able to make a more positive impression of our hotel during your stay. Your comments will be used in our continued efforts to improve our product and service. We do appreciate your business and look forward to the opportunity to welcome you... More 

Overland Park, Kansas
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Nice enough Marriott in the perfect downtown location. Easy to get around downtown without a rental car and even without public transportation. Instead of eating breakfast or lunch in the hotel hit the "Terminal" it's less than one block away and it has a ton of local restaurants that are amazing. The only complaint we have is that the cleaning... More 

Helpful?
Thank frogbob453
Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott Downtown, responded to this review

Thank you for taking the time to comment about your stay. We were sorry to hear we were not able to make a more positive impression of our hotel during your stay; as our customer service in usually one of our strongest qualities. Your comments will be used to make improvements moving forward. We appreciate your business and look forward... More 

Saint Louis, Missouri
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I just completed a stay at the Philadelphia Marriott Downtown - probably the fifth or sixth time I've stayed here. I've always had a good experience and this trip, in some sense, was not that different. The room was great, the hotel service was wonderful and we enjoyed our stay in Philadelphia. The overall rating for this visit was based... More 

Helpful?
Thank TAD19711
Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott Downtown, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay at the Philadelphia Marriott Downtown. It is our goal to deliver a memorable hotel experience during your travels. Please accept our sincere apology for the inconvenience and frustration you experienced with the valet parking issue. We have shared your feedback with Towne Park Valet for corrective action... More 

Miami, Florida, USA
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Centrally located hotel in downtown Philadelphia. Spacious, modern room with free Wifi. Room was ready upon check in. Lovely lobby bar with gracious and friendly service. The front desk check in process was very easy. This hotel has all the amenities you expect from Marriott.

Helpful?
Thank Rosa L
Kearny, New Jersey
Level Contributor
302 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Right outside the Reading Terminal Market and close to City Hall and The Hard Rock Cafe! You can walk down Market less than 1/2 mile to the Liberty Bell and Independence Hall! The museums are in a different direction and a little further but, also walkable. The hotel is kept very well and the staff is exceptional! The room was... More 

Helpful?
Thank fheagle
PA
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical Marriott... Clean room, great staff, great location. Being a 1400+ room location, it is in great shape. Concierge lounge was typical....stocked well. They did staff it well as there were 3 staff members and never any voids in food or service. I used the elite checkin and was done in 30 seconds.

Helpful?
Thank Traveler_12393
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Adjacent to the Pennsylvania Convention Center and 8 blocks from Independence Hall, this Center City Philadelphia hotel is ideally located near dining, shopping, business, & cultural attractions. ... more   less 

Additional Information about Philadelphia Marriott Downtown

Address: 1201 Market Street, Philadelphia, PA 19107-2817
Location: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $165 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Philadelphia Marriott Downtown 3.5*
Number of rooms: 1408
Reservation Options:
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Also Known As:
Philadelphia Marriott Downtown Hotel Philadelphia
Marriott Philadelphia
Hotel Style:
#31 Romantic Hotel in Philadelphia
#33 Business Hotel in Philadelphia
#35 Family Hotel in Philadelphia
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