When you check in they tell you the history of the hotel. The staff here may be the nicest I’ve ever had at any hotel anywhere. Shaney (not sure that’s spelled right) at the coffee shop was amazing and accommodating and the front desk staff: Brooke, Gordon and Joseph L we’re fantastic. The air in my room didn’t work when I got here and the engineer had it fixed (had to replace the motor) within an hour!
We stayed here for two nights on our tour of the Area. Room was excellent and very very clean. Breakfast could have been better with little choice but was enough to get you going. Location was perfect for all the sights right in the centre. Would stay here again if we were visiting the city.
We decided to stay here last minute and were considering other places but decided here to get bonvoy points. It looks like it’s a fun, stylish place but that all goes out the window when you get into bed after a long day. The.worst.cheapest.mattresses.ever. You can literally push down the entire mattress to the bottom. No support. If you’re sharing the bed with someone - good luck. You’ll sink! Was also disappointed to return to our room after a day out and see that it hadn’t been serviced. I called to ask for someone to do it and the lady at the front desk said I had to request it at check-in. I let her know that no one told me that to which she responded that in their system it said I declined it. This 100% was untrue or someone marked it declined without even asking me. This dishonesty added to my frustration and of course It was too late in the day and so they didn’t have anyone to do it.…
Stayed here w/ my 12yr old son after Christmas/before NY in months before pandemic hell... I will be staying here next time I return to Philly. Minutes walk from train and walking is the way to go - no car needed nor parking. As an architect, I appreciated the well designed lobby and rooms of course. A+
Some years ago, an annex of Philly's city hall was converted into this hotel, which combines a historic building with modern rooms and amenities. Public areas are on purpose left a bit quaint, Elevators are somewhat on the slow side, but this should not be a big deal for visitors. Rooms and bathrooms have a decent enough size and are functional and quite well thought out. One thing I particularly liked was the safe, sort of a strongbox that opens at the top - this in contrast to many other hotels, where guests have to get to their knees to use the room safe. The hotel's location is excellent for tourism - one can reach the major attractions such as Independence Park, the Museum Mile, the Reading Terminal Market, and many restaurants on foot, and there is a subway station a few steps away. The only thing wrong is the decrepit downtown in obviously badly governed Philadelphia - walking down Market Street towards Independence Park is no pleasure at all, to put it mildly. The hotel staff is friendly and helpful. We would certainly return, and recommend the place.…
From top to bottom this hotel’s service and class was exceptional! The location was great - a few steps from The Reading Central Market and walking distance to all the attractions. Speaking of history, the hotel had its own great historical stories to share!
First time staying in Philly for a while. We used to stay at the Ritz which is in a wonderful historic building. We found the Notary to actually be in a better location; great views overlooking City Hall and the skyline of downtown. 15 minute walk to the Liberty Bell and 10-15 walk to hundreds of great restaurants. The Notary is also in a historic building. The hotel has been renovated recently and everything looks as if it were renovated yesterday. The rooms have high ceilings and big windows. The check in process was smooth and easy. The staff was attentive throughout the stay. There is one restaurant in the hotel at which we had breakfast twice. The menu was creative (unusual for breakfast) and the service was prompt and the food very good. Having traveled around the world on business and pleasure and having stayed at hundreds of hotels, I strongly recommend the Notary for the reasons stated above.…
My son and I stayed here for 5 nights in February 2022. I chose it based on location, price, and reviews. I wanted to stay somewhere central so that we can walk everywhere without relying on SEPTA or ride share. We were able to walk to all our destinations (we arrived by Amtrak at 30th Street station, 1 mile away), including Penns Landing to the East and Philadelphia Museum of Art to the West. Reading Terminal Market is 1 block away, while Chinatown with plenty of eateries is a couple more blocks east. I requested a room facing the back (towards Reading Terminal market), which is pretty quiet despite being on the 5th floor. I am very sensitive to sound yet I had no trouble sleeping here. Perhaps it is low season, we didn't hear much noise at all from neighboring rooms or the hallway. Our double-bedded room is very spacious for a hotel in a city. There is a mini-fridge, a safe, coffee maker. There is no room service during our stay, but there is a coffee bar in the lobby that also sells breakfast pastries. There is a trader joe's nearby so with the mini-fridge, you can stock up on breakfast items if you'd like. Staff is professional and courteous. Our request for a late check-out was granted without issue. Housekeeping service has to be requested. Overall, we had a very pleasant stay and the location is top-notched.…
Extremely disappointed. stayed for 3 nights and checked in only to see that i did not receive the double bed hotel room i had RESERVED and PAID for. Then i check out and receive my car from valet to see that they had stolen my cologne. Super annoyed!!! Contacted the hotel and they did nothing about it. DO NOT STAY HERE!!!
I stayed here with my teenage daughter who was in the city for rehearsals during the last weekend in April. Normally I stay at hotels in the Hilton chain. However, there was a massive teen volleyball tournament at the convention center this weekend, and just about every 2 bed room in the Hilton chain in Center City was booked. I luckily found that this hotel which had a 2 queen bed room available and managed to book it with a AAA rate for $224 a night. Closer to this volleyball tournament, hotel rooms in the city were going for upwards of $400-$500/night, so I was fortunate to get this rate. The hotel was fabulous. It's a upscale Autograph branded Marriott hotel, built in the old City Hall Annex where residents used to get documents notarized, thus the name "Notary". Everything in the room was great. Very clean and comfortable, and spacious for a city hotel room. 12 foot ceilings too. Room had a very large TV and a mini-fridge. The sink was separated from the shower/toilet area by a sliding door. Shower had multiple showerheads for various types of shower. Beds were comfortable. Plenty of desk space and storage space. Lots of vanity room at the bathroom sink. It was also very quiet despite being in a busy part of Center City. Only issue that I had was with the TV. There were limited TV channel options. There are also streaming options (Netflix, HBO, Showtime, YouTube), and the TV is supposed to have an option to plug your device or PC into an HDMI port, but that option didn't seem to work. HBO streaming did not work, and there was no NBC Sports Philadelphia in the TV. Philadelphia seems to be the only city where the hotels don't broadcast the local sports channel. We didn't use the hotel restaurants or bars. There is a full service breakfast restaurant and a little café. But there's a Dunkin Donuts down the street where we grabbed breakfast instead. Location wise, the hotel is close to Reading Terminal, Jefferson Station, The PA Convention Center, City Hall, and both major subway lines. It's a great place to stay if you're here for a sporting event, because the Broad Street Subway line, which takes you to the Sports Complex, is just a block away.…
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