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Courtyard Philadelphia Downtown

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Courtyard Philadelphia Downtown
Courtyard Philadelphia Downtown
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759 Reviews from our TripAdvisor Community

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Showing 693: English reviews
seattle,wa.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

could not have asked for more on our 3 nt. stopover in philly on the way to nyc. the hotel was every bit of 5 star for very reasonable price. close to everything you might want. right across from city hall. restaurants, museums, independence hall all easily gotten to.

Helpful?
Thank crazyeye6
Hamilton, New Jersey
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I loved it here! Checking in was easy, even got early check in at noon, and my room was ready to go. The staff is great, especially Maurice at the front desk, so polite and helpful. The room was spacious, the bed was sooooo comfortable, and had a sofa which was a nice change from other hotels. Loved the feel... More 

Helpful?
Thank Megan S
ManagerX1, Manager at Courtyard Philadelphia Downtown, responded to this review

Thank you for staying with us and for your wonderful feedback. We are thrilled that you loved our welcoming and comfortable atmosphere, as well as our service. It's encouraging to receive comments like yours that let us know we are meeting our goal of service excellence. I will share your compliments with Maurice as well. We appreciate you choosing the... More 

Glastonbury, Connecticut
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The good: nice rooms, very comfortable beds, secure, good housekeeping, clean. Desk help is knowledgeable. Good price. Good location. The bad: slow, small elevators (use the ones in the back if you have to carry luggage). Parking is horrendous, the worst valet experience I have ever had by far. Terrifying and frustrating. For that reason alone I would never return... More 

Helpful?
1 Thank Peter S
ManagerX1, General Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Peter, Thank you for taking the time to give us your feedback regarding your recent stay. I am sorry that one of our Valet associates spoiled your stay with us. We take time and pride in assuring that our associates go through training to provide an excellent stay experience for our guests so this is unacceptable. I have discussed... More 

Westfield, New Jersey
Level Contributor
401 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I only booked a night here because I couldn't get into the Ritz. The reception desk person was wonderful, hence the 2 stars vs. one. I had a room on the 14th floor with a great view. However, that is where the positives ended....the room smelled when I opened the door, and was completely outdated. The bathroom was ridiculously tiny,... More 

Helpful?
Thank LKWendel
ManagerX1, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this review

We thank you for being a Marriott Rewards member and for your compliments on our front desk associate. However, we are so sorry we disappointed you in multiple areas during your stay. Our goal is to provide you with an excellent experience and the cleanliness issues and the problem with the toilet are not typical of our usual service delivery.... More 

San Diego, California
Level Contributor
119 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is only 20 minutes from the airport. A short walk to the Reading Terminal, and City Hall. Good location and gorgeous old building. Checkin was fast and friendly. Not very clear though on what offers were available as Marriott Gold aside from the complimentary high speed internet. They didn't have a lounge and so the lack of complimentary... More 

Helpful?
Thank SocaLakwatsera
ManagerX1, Manager at Courtyard Philadelphia Downtown, responded to this review

Thank you for the kind review of your stay at the Courtyard Philadelphia Downtown. We are thrilled to read you liked our proximity to the major attractions of the city, and that you were pleased with our welcoming associates as well as your comfortable room. We appreciate your feedback and would love to have you as our guest again! Thank... More 

Alexandria, United States
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This Marriott property is located in a historic Philadelphia City Hall Annex... The building is stunning. The decor throughout the common areas and the rooms is beautiful. This location is within walking distance of a variety of restaurants, theaters and historic Philadelphia sites. The common areas are clean and very well-maintained. My room (5th floor) was clean, comfortable, quiet and... More 

Helpful?
Thank Max G
ManagerX1, Manager at Courtyard Philadelphia Downtown, responded to this review

Thank you for your gracious review! It's wonderful to read about the exceptional service our team provided you, and that you were so pleased with your well-kept room. It's also pleasing to know that our location was perfect for your needs. I will share your compliments with my entire team. We appreciate you recommending us and hope to welcome you... More 

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is in a great location. All the staff were excellent - polite, professional, friendly and helpful. The room was lovely - well furnished and decorated, with the most comfortable bed I've slept in for a long time. There is a Starbucks in the lobby, which is useful. I can't comment on the food, restaurants or bars in the... More 

Review collected in partnership with Amoma.com

Helpful?
Thank tracycK659WW
ManagerX1, Manager at Courtyard Philadelphia Downtown, responded to this review

We loved having you as our guest at the Courtyard Philadelphia Downtown recently. We are thrilled to read that you enjoyed the hospitality of our associates. It's also pleasing to know that you loved your well-maintained room and got a good night's sleep. We appreciate your feedback and look forward to serving you again soon! Thank you, David Kidd Assistant... More 

Dublin, Ireland
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights in Sept 2016 for business. The hotel is well located in the central business district, right opposite city hall. The hotel has obviously been revamped recently with new decor in the corridors and in bedrooms. Bedroom was a decent size, perfectly clean and bed comfortable, if on the soft size. Staff were excellent, particularly the... More 

Helpful?
Thank irlrobins
ManagerX1, Manager at Courtyard Philadelphia Downtown, responded to this review

Thanks for being our guest at the Courtyard Philadelphia Downtown. We are happy that you liked our central location, attentive associates and your well-appointed accommodations. We uphold all of the brand standards for quality and service, but we are sorry that we fell short of expectations in regards to our on-site bar. We appreciate your business and hope to welcome... More 

Valhalla, New York
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent location in Downtown Philadelphia. The staff was very friendly and accommodating and the room was clean and spacious. Valet parking is available at an addition daily fee which we found convenient and reasonable. Will definitely stay again on my next visit.

Helpful?
Thank Sandra A
ManagerX1, Manager at Courtyard Philadelphia Downtown, responded to this review

I enjoyed reading your feedback about your weekend visit and thank you for sharing such a pleasant review. We're glad you loved everything while you were here—from our central location to our spotless accommodations and the exceptional service delivered. Thanks for being our guest. We look forward to welcoming you and your friends back at the Courtyard Philadelphia Downtown. Thank... More 

Swanage Dorset
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

On arrival were greeted by friendly reception staff, one in particular even took me to restaurant to get tea for the room. The bar staff were also very efficient Mary and Anthony, he was especially friendly and polite we hope he goes far. Unfortunately the restaurant staff not so good, Ed was patronising to the point of rudeness looked like... More 

Helpful?
1 Thank Tinty52
ManagerX1, Manager at Courtyard Philadelphia Downtown, responded to this review

Thank you for sharing your review of the Courtyard Philadelphia Downtown. Every member of our staff takes great pride in the service they deliver, and it is so nice to know it shows. I will be sure to share your comments with them, especially with Mary and Anthony. It is also great to read that you were impressed with our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The historic Courtyard Downtown Philadelphia, PA Hotel is located in the heart of the Business District across from City Hall and is one short block away from the Pennsylvania Convention Center. Our downtown Philadelphia hotel accommodations reflect the grandeur of their 1926 origins and feature 11' ceilings, i-Home radio docking stations and complimentary Wi-Fi access. Our 15-floor, 498-room hotel is listed on the "National Register of Historic Places" and stands as a charming testament to time with unique architectural details. Enjoy a variety of hotel amenities, including a fitness center, indoor pool and our on-site restaurant, NINETEEN 26. This Philadelphia downtown hotel is convenient to the Historic District, University of Pennsylvania, Independence Hall and renowned restaurants and shopping. Here at our Philadelphia Historic District hotel we offer over 10,000 sq. Ft. Of flexible meeting space which is the ideal home for group meetings, special occasions and weddings in downtown Philadelphia, PA. ... more   less 

Additional Information about Courtyard Philadelphia Downtown

Address: 21 N Juniper Street, Philadelphia, PA 19107-1901
Location: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $172 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Philadelphia Downtown 3.5*
Number of rooms: 498
Reservation Options:
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Also Known As:
Courtyard Philadelphia Downtown Hotel Philadelphia
Philadelphia Courtyard
Philadelphia Marriott
Hotel Style:
#12 Green Hotel in Philadelphia
#17 Romantic Hotel in Philadelphia
#18 Business Hotel in Philadelphia
#19 Family Hotel in Philadelphia
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