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Quality Inn

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Quality Inn
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170 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Riverside, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

At midnight I was awoken by a police officer, evacuating several rooms due to a pipe burst. My carpet was soaked, the hallway flooded, and obviously no one's fault. Yet despite a gathering of 20 others in the lobby in similar circumstances there was zero effort to offer water, coffee, any human comfort by the staff. Around 1 am we... More 

Helpful?
Thank Denise1686
NY
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel at 1st sight looks like a dump, and was confirmed upon entering the lobby, the luggage racks were filthy and no AC in any room, in this day in age, not acceptable!! The manager is about on the same level as a slum lord, do not stay here!!

Helpful?
Thank lee_leeNy

Travelers are raving about these Mammoth Lakes hotels

Littleton, Colorado
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Worst hotel ever!! Old, ugly, no A/C, and poor front desk employee. This place is so run down, thank goodness only have to stay one night. DO NOT book here. Dirty drapes, wallpaper peeling and poor attempt at patching, small fan that doesn't really cool, etc, etc, etc!

Helpful?
Thank coloradocostello
Lowestoft
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Do NOT book with this hotel. This was the worst stay in our whole travels of California! Prepare yourselves for a very lengthy but important review... For a start, when we arrived at 10pm after travelling all day from Vegas through Death Valley, all you want is a simple check in, to get to your room and sleep. Oh no.... More 

Helpful?
Thank missy_lynds
Indianapolis IN
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were told by California friends that Mammoth Lakes was a very cool area. We were concerned about a room and being a Choice rewards member, I called and found a Quality Inn there. I have had very good experiences with Choice hotels. When we go there we found out they have NO AIR CONDITIONING. I understand this is a... More 

Helpful?
Thank CozyZville
Ronald B, General Manager at Quality Inn, responded to this review

Thank you for your honest feedback. More 

Logan, Ohio
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel's website says nothing about having no air conditioning. We were there in June and it was in the 80's. We had prepaid for our room but couldn't stay because of no air conditioning. We have allergies and cannot sleep in a stuffy room. There was only an oscillating fan in the corner of the room, that's it. The... More 

Helpful?
Thank Fonda W
Ronald B, General Manager at Quality Inn, responded to this review

I would like to apologize on behalf of the entire team here at the Quality Inn for the inconvenience you experienced as it relates to the temperature of your room. We are looking into installing a/c units as soon as next year, in the meantime we do the best we can with what we have. I apologize again. More 

Macon, Georgia
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

We enjoyed this hotel in Mammoth lake. The area was great and the hotel had a decent breakfast. The underground parking was a good idea. The room was large and the staff was awesome. The only bad thing is it has no Air conditioning . It was a little warm in the room with the fan, but in their defense... More 

Helpful?
Thank TroyandSerena
Ronald B, General Manager at Quality Inn, responded to this review

Thank you so much for taking the time to write some positive comments about our hotel. We work diligently to make sure we provide every guest with the best possible customer service and accommodations. We thank you for your business and look forward to seeing you in the future. More 

Mysuru (Mysore), India
Level Contributor
124 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Didn't look great from outside; but inside was decent enough; had the basic amenities like a fridge and microwave. Breakfast is complimentary and quite good; once the items ran out, they got refilled.

Helpful?
Thank saradabhagavathy
Ronald B, General Manager at Quality Inn, responded to this review

Hello, I would like to thank you for sort of leaving a positive review concerning your most recent stay with us at the Quality Inn Mammoth Lakes. More 

Stockton, California
Level Contributor
7 reviews
5 hotel reviews
2 of 5 stars Reviewed June 19, 2016

The motel is economy at best. There is no A/C, which is ok, since the weather was cool. I stayed for two nights and the highlight of the stay was the hot tub, it's huge. The duvet on the bed was ripped and sewn instead of being replaced. I was afraid to sit in the computer chair because it was... More 

Helpful?
Thank Blonderacerx
Ronald B, General Manager at Quality Inn, responded to this review

Hello, I would like to start by offering my sincerest apologies for the inconveniences you experienced during your stay with us. I will be sharing your comments with the head of my housekeeping department, so as to ensure these issues do not arise again in the future. We hope you might give us another chance in the future to meet... More 

arnold, ca
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed June 17, 2016

Have been on the road for 5 nights, all in the Choice Hotel loop. This one was just OK. The parking is underground, so if you have a car top carrier, you might be out of luck. The lobby is SUPER dark. The general condition could use an update/fixing. that said, the girl on the desk was lovely and helped... More 

Helpful?
Thank Kaardiner
Ronald B, General Manager at Quality Inn, responded to this review

We apologize for the inconvenience. We hope next time you're in the area you'll give us another chance to provide extraordinary customer service and accommodations. See you then, have a great day. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Quality Inn near Mammoth Mountain Ski Resort hotel in CaliforniaThe Quality Inn® near Mammoth Mountain Ski Resort hotel is conveniently located just four miles from Mammoth Mountain Ski Area, with nearby shuttle to and from the resort every 30 minutes during the ski season.This Mammoth Lakes, CA hotel is driving distance to area attractions, including:The Devils Postpile National MonumentMono LakeYosemite National ParkConvict LakeLookout Mountain LoopThe hotel is also close to Bodie State Historic Park, Mammoth Rock and the Hot Creek State Fish Hatchery. ... more   less 

Additional Information about Quality Inn

Address: 3537 Main St., Mammoth Lakes, CA 93546
Location: United States > California > Mammoth Lakes
Price Range: $124 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 59
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Also Known As:
Quality Hotel Mammoth Lakes
Quality Inn Mammoth Lakes
Mammoth Lakes Quality Inn
Hotel Style:
#4 Green Hotel in Mammoth Lakes
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