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The Westin Monache Resort, Mammoth

Traveler (505)
360
Panoramas (89)
Room & Suite (441)
Certificate of Excellence

About

#6 of 31 hotels in Mammoth Lakes
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Surrounded by the spectacular Eastern Sierras, The Westin Monache Resort, Mammoth in Mammoth Lakes, California is a hotel that enjoys a prime location with stunning panoramic views of the mountains.
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Property amenities
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Airport transportation
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
18Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
1,338Reviews
18Q+A
100Room tips
Traveler rating
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Popular mentions
The hotel is conveniently located in Mammoth Lakes. The staff are nice and courteous in general, however we had *numerous* housekeeping issues. Probably does not deserve an AAA 4-diamond rating. The main shower head and faucet is just so broken - the handle keeps felling off and
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Response from WestinMonache, Manager at The Westin Monache Resort, Mammoth
Responded 4 days ago
Thank you for taking the time to share your valuable feedback. On behalf of the entire staff here at the Westin, I would like to apologize for the experience you had during your recent stay. The experience you described is not characteristic of the level of service we strive to provide and I will be sure to address all issues with our housekeeping and front office team. As we discussed at check out, the Westin Monache Resort does have to process gift cards slightly different than the standard Marriott. A copy of the gift certificate or gift card does need to be taken for our financial records. We do understand this is an inconvenience and we are diligently working on a more expedited process with Marriott. I apologize for any inconvenience this cause during your time of departure. Please feel free to reach out to me direct if you would like to discuss your stay any further. Thank you again, Alexi Hedland Front Office Manager
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+1
We have just stayed at the Westin Monarche resort in Mammoth for three nights. The resort is situated on a hill right above The Mammoth Village plaza complex where you can find plenty of shops, bars and restaurants a short walk from the hotel lower lobby entrance steps (95 in
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I stayed here in shoulder season, so the village gondola wasn't running, however the location was still central and convenient. And fewer guests meant the hots tubs and (heated) pool were always open! The underground parking was also incredibly useful. We rented a 2-bedroomed
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Response from WestinMonache, Manager at The Westin Monache Resort, Mammoth
Responded 1 week ago
Dear SF-Ranger, Thank you for your feedback about our hotel. Hopefully other travels will read this review to better understand our property and amenities. Thanks you again and we hope your travels bring you back to us in the near future. Sean Somers Director of Operations The Westin Monache
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We were guests on Memorial Day weekend. The hotel didn’t seem busy it could’ve been because of the weather as it snowed all weekend. We reserved a one bedroom suite and were upgraded to a spacious 2 bedroom suite. The hotel is centrally located within walking distance to many
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Response from WestinMonache, Manager at The Westin Monache Resort, Mammoth
Responded 1 week ago
Dear XPRTTRAVLR, Thank you for your comments about our hotel. We are glad you enjoyed the Memorial weekend and our crazy weather. We hope your travels bring you back to us in the near future. Sean Somers Director of Operations The Westin Monache
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Location is great. I appreciate the consistency of Westin; I know what to expect and the staff is always friendly and professional. We had a problem with our room and Haley went beyond to take care of us. Ryan in maintenance was also an awesome employee. The hotel is in need of
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Response from WestinMonache, Manager at The Westin Monache Resort, Mammoth
Responded 3 weeks ago
Dear Jojofoodie, Thank you for your kind words about our hotel and our staff. I will pass on your comments to Ryan. He is valuable member of our staff and it's always good to hear when our employees help making a stay more enjoyable. Thank you for feedback concerning our dog friendly policy. It your feedback that will help us find ways to better control our furry friends. We hope your travels bring you back to us in the near future. Thanks again, Sean Somers Director of Operations The Westin Monache
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PRICE RANGE
$191 - $490 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin monache resort mammoth hotel mammoth lakeswestin monache hotel mammothwestin mammoth lakesmammoth lakes westin
LOCATION
United StatesCaliforniaMammoth Lakes
NUMBER OF ROOMS
230
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