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Comfort Suites University

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Comfort Suites University
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213 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Charlotte, NC
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Well, I have spent numerous days and nights here.. lets say more than 20 nights this summer. This was not for vacation. The access to my place of work was important. The service is so-so, but the staff tries hard. The breakfast spread is so-so... and the most irritating thing is to see people on the waffle stand licking their... More 

Helpful?
Thank rs1126
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Lock Haven, PA
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I just got back from an overnight at the Comfort Suites after attending a show at the Sands Entertainment Center. Everything about the hotel was great! I liked the location...a mile from the Sands and close to some neighborhood pubs, etc. The staff I spoke with were great, giving information about the area since it was my first trip to... More 

Helpful?
Thank redhen17745
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My second time staying at the Comfort Suites. Their rates are always very affordable and they are about a 10-15 walk to ArtsQuest and another 5 minutes to the casino. But if you don't want to walk, just grab the shuttle - a service you can schedule. They routinely run back and forth to the casino. Rooms are standard size,... More 

Helpful?
Thank Mickey B
pa209, General Manager at Comfort Suites University, responded to this review

Dear Mickey, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Lumberton
Level Contributor
115 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel located on the south side of Bethlehem. There is ample free parking. The hotel employees are very nice and greet you often. Each room is a suite so there is plenty of room. There are very nice pillows, sheets, and towels. The happy hour is outstanding at the bar which also has a full... More 

Helpful?
1 Thank gonefishing85
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Wakefield, New Hampshire
Level Contributor
102 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Parking lot was full due to busy bar restaurant and front desk staff was less than friendly. I asked a question to the front desk person and was told "never heard of it". No effort to try to find out the answer. Room was fine and breakfast adequate. This room was booked as part of a block of rooms for... More 

Helpful?
Thank NHwanderer
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Coal Township, Pennsylvania
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

First time here. Came to see Colin Hay at the Musikfest Cafe for our anniversary. Lovely lady at check in. Room was nice but they should pay more attention to the tile in the shower. The grout needs to be cleaned better. The shower is huge and beautiful so they should take care of it! Band in the evening was... More 

Helpful?
Thank marlarkane
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, David M.... More 

Schenectady, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The rooms are kept very nice and the staff is very helpful. We had a couple issues and they were right there to fix them. This was our second time back, so they must be doing something right. Big free breakfast and close to everything in Bethlehem and around it.

Helpful?
Thank Sean C
pa209, General Manager at Comfort Suites University, responded to this review

Dear Sean, Thank you for taking the time to write us a very nice letter regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your kind words will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Slatington
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 2, 2016

My son and his friends were planning a night out for his birthday. They had a room at the Sands booked (they've stayed there many times) but I suggested Comfort Suites. I told them is was less expensive and within walking distance of some bars they were going to. The morning they were checking out my son left his watch... More 

Helpful?
Thank djp603
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites University. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your sons missing watch. Many items are left behind daily in our hotel, and we follow a process for every single item found. The staff... More 

New Rochelle, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 20, 2016

We wanted to see if staying in Bethlehem for a recent trip to Crayola would work. The front desk staff was very nice and gave us a room right on the main floor. The room was very modern and looked like much more expensive places. For our family (including 6 year old twins), the queen sized bed and sofa bed,... More 

Helpful?
1 Thank 989beng612
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 1, 2016

Let me start off by saying I am not the type to give a negative review.... The room was nice and the bed was comfortable. However, I booked this stay for mainly one reason...the shuttle service. My wife and I caught a show at the event center at the Sands Casino. After reading such good reviews regarding this service I... More 

Helpful?
1 Thank Leonard G
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Free Parking

Additional Information about Comfort Suites University

Address: 120 W 3rd St, Bethlehem, PA 18015-1202
Location: United States > Pennsylvania > Bethlehem
Price Range: $103 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 124
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Also Known As:
Comfort Suites University Hotel Bethlehem
Comfort Suites Bethlehem
Bethlehem Comfort Suites
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