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The fridge in the room was so loud - it hummed and vibrated so loud - I couldn’t fall asleep. It’s now 1:30am and I can’t sleep. The fridge is louder than the heating/air conditioning unit. There were no cups in the room. There’s a...More
Response from 00esa, Manager at Extended Stay America - Dayton - NorthResponded 4 days ago
Please accept our sincerest apologies for the noise issue you experienced and regret that your good night’s sleep was disturbed. We have made a note of your feedback and have shared it with the maintenance team. Please know, to ensure cleanliness of kitchenware upon check-in,...More
Look if you want to stay in a five star, boutique hotel, then pony up the green and stay there. If you’re wanting a clean bed, a full size fridge and a kitchenette then the Extended Stays are IMO the best option. Can it be...More
Response from 00esa, Manager at Extended Stay America - Dayton - NorthResponded 4 weeks ago
Thank you for being our guest at Extended Stay America. It’s a pleasure to know we met all your expectations at a great price. We appreciate your feedback and look forward to welcoming you all back soon.
My family and I really enjoyed our stay. The rooms were very accommodating and I would highly recommend them to everyone and I have. I surely hope they have an Extended Stay in every city. "Rooms on the south side are quieter"More
Thank Yolanda F
Response from 00esa, Manager at Extended Stay America - Dayton - NorthResponded 3 weeks ago
Yolanda, thank you for choosing Extended Stay America for your family reunion and for recommending us to the fellow travelers. It’s a pleasure to know you had a fantastic stay with us and enjoyed your well-kept suite. We appreciate your feedback and look forward to...More
Our room appeared to be clean, but we then found a number of used items shoved under the bed. I spoke to the front desk and she said that it would be addressed, which is great for the next guest but I paid for a...More
Response from 00esa, Manager at Extended Stay America - Dayton - NorthResponded September 5, 2018
Stephanie, thank you for being our guest. We are sorry we were unable to accommodate you and your family in a spotless suite. Thanks for bringing this to our attention. We hope you will give us another chance to make this up to you and...More
Checked in on a Sunday and was locked out on Monday because the desk clerk failed to complete the check in properly. Of course, it is my problem.
Scheduled cleaning two days ahead of need and confirmed morning of scheduled day. Arrived back at 7:40p...More
1 Thank scottlM9043MM
Response from 00esa, Manager at Extended Stay America - Dayton - NorthResponded July 20, 2018
Scott, thank you for sharing the specifics of your stay with us. Please accept our apologies for the difficulties you experienced while you were here. Please be assured that we're investigating what went wrong with your reservation and working on our procedures to make sure...More
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those …Moreguests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
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