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Holiday Inn Express Middlesboro

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Holiday Inn Express Middlesboro
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133 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Vero Beach, Florida
Reviewed 2 weeks ago

Like the hotel, staff are friendly, have good recommendations for food stay here often but don't seem to offer any deals this is why rating is a three they raise the rates like other hotels do when things are going on

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Helpful?
Thank Glenn R
Tracey N, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Glenn R., First, I want to thank you for chosing Holiday Inn Express when you are in town and being a return guest. I am happy you have found our staff to be friendly and our facility to your liking. I am sincerely sorry that you are displeased with our rates. As a business, we are in a competitive...

Waynesburg, Kentucky
Reviewed 4 weeks ago via mobile

Only stayed one night but room was very large and very clean. Bed was comfy and so were the pillows. Breakfast was really good, better than most hotels I have stayed in. I would definitely stay here again.

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Helpful?
Thank Jennifer W
Tracey N, General Manager at Holiday Inn Express Middlesboro, responded to this review

Jennifer W, We really appreciate that you took the time to write a review about our hotel. I'm glad that you found the bed and pillows to be "comfy". Thank you also for mentioning breakfast, throughout the hotel we strive to provide above and beyond service which is definitely reflected in our breakfast and the cleanliness of our rooms. We...

Chicago
Reviewed November 3, 2016

this is my second time to stay at this location and EVERY time I have had nothing but GREAT customer service. the staff is always very pleasant and accommodating. I would like to give a BIG shout out to WILL this time around for his EXCELLENT customer service and big smile (inside and out).

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Helpful?
Thank 834diannep
Tracey N, General Manager at Holiday Inn Express Middlesboro, responded to this review

Thank you for sharing your recent experience with us. We love hearing that our guests enjoyed their stay. It's especially nice of you to mention Will by name, he really is great with our guests. I look forward to sharing your review with Will and the rest of our team. We look forward to your next visit. Sincerely, Kim

Taunton, Massachusetts
Reviewed November 2, 2016 via mobile

Hi , we stayed here from Saturday until Monday . My (beautiful ) daughter was getting married on Sunday 10/30/2016. We were actually not sure we wanted to stay here because we could not get our wedding reservation block set up and working!! Very frustrating ! But what u can tell you is the desk managers were fantastic !! Brenda...

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Helpful?
Thank crey101
Reviewed October 28, 2016

Good hotel, The room was much larger than I expected and had a microwave and mini-fridge. Super comfortable pillows and a great night sleep.very clean, people are nice there. I am a member of Holiday Inn club , I will choose this again. And good breakfast.

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Helpful?
Thank Ying L
Louisville, Kentucky
Reviewed October 17, 2016 via mobile

We had a great time at this hotel, it was located near shopping and restaurants. It was also near the wedding venue located in Martin Station, VA. The lobby was clean, coffee and fruit infused water were available as well as fresh baked cookies. Will the gsr was knowledgeable, friendly and courteous. The room was clean, it had a microwave...

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Helpful?
Thank QRice
Tracey N, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Dear QRice, Thank you so much for taking time to leave such a wonderful compliment of our staff and facility. I am happy to know that you had such a pleasant stay with us and can't wait to share with our team. We strive to ensure that our guests leave with a memorable experience from us and I think we...

Thompson s Station, Tennessee
Reviewed October 17, 2016

Room, restaurant, front desk area were all clean. Breakfast buffet was a nice touch! Front desk staff was very helpful and polite. There is another hotel in nearby Cumberland Gap that is not nearly as nice, I recommend you go with the Holiday Inn

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Helpful?
Thank Dave37179
Tracey N, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Dave37179, Thank you so very much for your personal recommendation of our hotel. When our guests enjoyed thier stay enough to recommend us, we feel accomplished in that we have delivered our promise of "Great Hotels Guests Love". We want our guests to feel comfortable and welcomed and it seems that we accomplished that with you. For that I...

College Station, Texas
Reviewed September 23, 2016

The room was much larger than I expected and had a microwave and mini-fridge. Super comfortable pillows and a great night sleep. Only a couple of miles from LMU, so a great location if you are in Middlesboro for business. Wal-mart accross the street in case you forgot anything!

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Helpful?
Thank skuttd
Tracey N, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Dear skuttd, When I read that you had a great nights sleep I couldn't help but smile, knowing that being away from home sometimes means a little less sleep. A great nights sleep means a great morning start and a productive day. I am happy the location worked out well for you and that the size of the room was...

Tupelo, Mississippi
Reviewed September 22, 2016

Stayed at this hotel for 2 nights to watch my sons college bowling event. We had a problem with our prepaid visa card and they were empathetic, kind & helpful. The whole staff was exceptional. The cleaning staff was helpful when my sons left some shampoo & body wash was left behind & even hunted me down when another teammate...

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Helpful?
Thank lsh209
Tracey N, Front Office Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Ish209, First, I want to thank you for your 5 star review and taking the time to leave such a wonderful compliment to our staff. We do our best to ensure that our guests not only have a comfortable stay in a clean room and friendly atmoshphere, but to try and make them feel like family while they are...

Louisville, Kentucky
Reviewed September 18, 2016 via mobile

We stayed here while exploring Cumberland Gap National Historical Park and Pine Mountain State Park in Kentucky. The room was quite large and and spacious complete with coffee maker and an electronic safe. All the employees greeted us as we walked down the halls and lobby. The breakfast was hot and top notch by hotel breakfast standards. They even allowed...

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Helpful?
Thank Bill E
Tracey N, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Bill E, What an amazing and thoughtful review! Thank you so much for taking time to leave such wonderful feedback of our staff and facility. Our entire team works hard not only to ensure that our guests are completely satisfied with thier stay, but also to try and make it a memorable one while you're here. I am happy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Middlesboro Hotel is located in Middlesboro's blend of historic woodlands, wonderful views, and well-seasoned beauty. We are located next to one of the oldest State Parks - Pine Mountain State Park and Cumberland Gap National Park. The Holiday Inn Express is not far from Cumberland Gap, the trail that was used by Daniel Boone, features a lot of hiking trails, crafts and Southern Hospitality. The Holiday Inn Express is located in an area where the dining is the choosing, whether you desire the charm of a historic view or the economy of a family restaurant, you can find it here. Hotel features include free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Middlesboro, KY and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Middlesboro

Address: 1252 N 12th St, Middlesboro, KY 40965-1826 (Formerly Days Inn)
Location: United States > Kentucky > Middlesboro
Price Range: $111 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Middlesboro 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Holiday Inn Express Middlesboro Hotel Middlesboro
Holiday Inn Middlesboro
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Questions & Answers

Questions? Get answers from Holiday Inn Express Middlesboro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Have stayed on all floors”
 of 5 bubbles 333glennr, 2 weeks ago | Read review
“Rooms on the back side are quieter and have view of mountains behind hotel.”
 of 5 bubbles Dave37179, Oct 17, 2016 | Read review
“Exceptional Employees and service at this hotel”
 of 5 bubbles lsh209, Sep 22, 2016 | Read review
“The back side of the hotel faces the foothill of a mountain. The front has a view of the town and mountains all around.”
 of 5 bubbles 928beverlyb, Feb 8, 2016 | Read review
“If sleeping in the add-on room, blackout curtains would be nice. Tub is right in bedroom with no curtain.”
  • Table area
  • Tub in bedroom
 of 5 bubbles nationalparkPa, Oct 30, 2015 | Read review
5 of 5
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