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Holiday Inn Express El Paso - Central

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Holiday Inn Express El Paso - Central
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169 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Akron
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed at the Holiday Inn Express, because the other hotels were booked for the night I needed. Other than the fact that there was no hot water in the sink or shower, the room was clean and well-decorated. The windows were filthy, but I didn't come here to look out the windows. The small refrigerator in the room was... More 

Helpful?
Thank Terry P
San Antonio, Texas
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

If you are looking for a quick and easy on/off from I-10, this is it. It's clean, rather small, and practically right on top of the highway. Rooms were comfortable, but linens were a bit worn. Free breakfast is just what you'd expect, and it was nice that they had a few healthy options.

Helpful?
Thank bgriestdevora
DRodriguez1, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Hello bgriestdevora! Thank you for taking the time to review our hotel. We are delighted to hear you enjoyed your stay! We look forward to having you as a guest again in the near future. Please feel free to contact that hotel at any time if you are to have any further questions or assistance with any future reservations! Dereck... More 

Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 29, 2016 via mobile

Perfect property for me. Convenient location, newly renovated, great fitness center and friendly staff. I love the location close to Downtown with great places to eat within walking distance. Elevator is super fast so I like the high floors for the view of the city

Helpful?
Thank Mdfle585
York, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 20, 2016 via mobile

Relatively cheap, although don't bother with the breakfast it is terrible! We skipped it both mornings and went elsewhere. The hotel is in good range of the city and there is a bus that takes you within a mile for free - the driver is lovely and will come and pick you up too! The beds are comfy, the hotel... More 

Helpful?
Thank Kiwivisitor87
IHGService, Guest Relations Manager at Holiday Inn Express El Paso - Central, responded to this review

Dear Kiwivisitor87, Thank you so much for taking the time to leave us your feedback. I am delighted to hear that you found our hotel good and beds comfortable. On the other hand, we are sorry about the breakfast options. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely... More 

1 review
5 of 5 stars Reviewed June 5, 2016 via mobile

Well this hotel was everything I expected and more. I work as a housekeeper so I immediately inspected the room and too my amazement the room was CLEAN! The staff does an amazing job, you can tell as soon as you walk into the hotel. The only downside was their parking lot.

Helpful?
Thank Chris G
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for your recent comments regarding your stay with us. I will certainly share your comments with our entire staff and praise them for their excellent work! We hope you come back and see us again next time you are in the sun city! More 

Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

Recently updated, clean and comfortable! Excellent lighting in the room and the bathroom. Great lodging choice in downtown El Paso. Standard breakfast options but the bacon was nice and crispy and the boiled eggs perfect. This is our third visit and we would return for a fourth if the opportunity arises.

Helpful?
Thank Ginny L
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you your recent review on the Holiday Inn Express El Paso Central. We know it is the little things that make a difference and I am glad that you were satisfied with our services! Safe travels! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 15, 2016

The Word Excellence service has a new Icon - Holiday Inn Express El Paso – Central. This is my third season at the hotel. I stayed a total for a total of 44 days during the following periods: 23 FEB – 26 FEB 20 MAR – 2 APR 18 APR – 15 May 2016 I am military and sometimes I... More 

Helpful?
1 Thank MAJOrtizrivera
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for your kind words regarding your stay at the Holiday Inn Express El Paso Central. We are passionate about our guests and I am pleased that we have exceeded your expectations. See you soon! More 

Beavercreek, Ohio
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 26, 2016 via mobile

A much older facility that has tried to modernize. Rooms were good. Fitness center oddly located but good. Breakfast buffet was good. No hot water the first night. This was corrected for second night. Staff was very friendly and helpful. Parking was horrible. Arrived late, and all spots were filled. 4 Stars for trying.

Helpful?
Thank Mike B
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you so much for taking time to provide feedback regarding your stay with us, we are glad you liked our rooms & breakfast and your comment regarding our staff is certainly appreciated as they do work very hard to make our guest feel at home. We have forward your comment regarding the problem with the hot water to the... More 

Level Contributor
295 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 16, 2016 via mobile

I had stayed here previously and it wasn't bad that trip. This trip was much better. This hotel offers a central location, value in price and a nice room to stay in! The staff were very friendly and helpful. Not a bad place to spend a night or two. They do offer shuttle service to and from the airport.

Helpful?
Thank Gordon G
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you so much for taking time to provide feedback, we are glad you've found our hotel location convenient and our staff friendly. Thank you for staying with us. Maria Herrera General Manager More 

TOKYO
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 12, 2016

There are not many hotels in El Paso Down Town, this hotel locates on the north east edge of the town, 10-15 mins walk to Down Town Central, 30 mins walk to Mexico Border. They provide complimentary shuttle between airport to hotel and v.v. for a limited time frame (7am - 11pm, I'd not remember exactly), and directory says they... More 

Helpful?
1 Thank Jupiter5963
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for your great comments, we are glad our product and service met your expectations. Thank you for staying with us. Maria Herrera General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are centrally located in the Downtown area right off of Interstate 10. We are a non-smoking hotel with 110 rooms, 9 floors. We offer free deluxe american breakfast which includes: cheese omelets, bacon, sausage, biscuits w/ gravy, cinnamon rolls, muffins, juice, coffee, cereals, and much more. We offer free internet wireless throughout the hotel and in each room. We offer free shuttle service to and from the airport and surrounding areas. We have a gift shop, cardio room, business center, and an outdoor seasonal pool. We also offer free complimentary newspaper. We have a Manager's Reception every Wednesday night from 5:30pm - 7:00pm where you can enjoy our dinner buffet with wine, beer, soft drinks, and water. ... more   less 

Additional Information about Holiday Inn Express El Paso - Central

Address: 409 E Missouri Ave, El Paso, TX 79901-1233
Location: United States > Texas > El Paso
Price Range: $89 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express El Paso - Central 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Holiday Inn Express El Paso - Central Hotel El Paso
Holiday Inn El Paso
El Paso Holiday Inn
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