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El Paso Marriott

387 reviews
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Traveler (65)
Room & Suite (15)
Pool & Beach (2)
Overview
  • Excellent32%
  • Very good41%
  • Average19%
  • Poor5%
  • Terrible3%
Travelers talk about
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (387)Write a Review
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Traveler rating
120
146
68
20
15
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LanguageEnglish
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120
146
68
20
15
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All reviewsthe concierge loungeclose to the airportfront desklobby barvillage innrooms are smallbed was very comfortablebreakfast buffetoatmealgreat night sleepbusiness tripan early flightstayed here for one nightconvenient locationgreat roomshuttle servicefort bliss
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1 - 5 of 369 reviews
Reviewed 3 weeks ago via mobile

Obviously an older property, but very well kept. The details and minor touches make this a very comfortable stay. My only complaint is the service. Having started at numerous Marriott properties across the world, this one just isn't up to par when it comes to...More

Thank RMStyx
Response from Liz P, Manager at El Paso MarriottResponded 2 weeks ago

I wanted to express my sincerest apology for the issues you experienced during your trip to our restaurant. Please know that we appreciate your feedback and I will be sure to share your comments with the Food & Beverage Director.

Reviewed 3 weeks ago

Staff is wonderful. Very helpful. Hotel is starting to show its age. Rooms need updating, Had some issues with the TV service going out but everyone works very hard to make your stay pleasurable. Bar and restaurant staff are also very friendly. In room amenities...More

Thank O2056RPchristopherb
Response from Liz P, Manager at El Paso MarriottResponded 3 weeks ago

Thank you for sharing your experience at our hotel with TripAdvisor. We love to hear from our guests that our employees are doing things the Marriott way! Happy Holidays.

Reviewed December 8, 2017 via mobile

Very nice hotel, great location and great service. Really enjoy the restaurant/bar and the great service by Julissa and Grisella. Rooms are very nice. Love the airport shuttle service. Very convenient.

Thank dottolls
Response from Liz P, Manager at El Paso MarriottResponded December 11, 2017

Thank you so much for posting this review of our property. It is always a pleasure to hear that our staff is delivering such great service.

Reviewed November 29, 2017

Located near the airport and offers a shuttle service. Easy check in and out by a very friendly staff. Room was average size, clean and quiet. The bathroom was nice, good working shower. Good working wireless. No issues at all

Thank CNDTravel
Response from Liz P, Manager at El Paso MarriottResponded December 1, 2017

Thank you so much for sharing your recent experience at our property. We love to hear from our guests! See you soon.

Reviewed November 25, 2017

We wanted to relax and watch movies and eat in our room... first thing staff called to ask if all was ok when we were not there... this is a bad interruptive policy and the message lights started blinking on our phone... staff did not...More

Thank culebra444
Response from Liz P, Manager at El Paso MarriottResponded November 27, 2017

Thank you for your review of our property. Guest feedback is the best source we have to identify the areas needing improvement and we do appreciate your comments.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$232 - $262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in El Paso
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$232 - $262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in El Paso
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (65)
Room & Suite (15)
Pool & Beach (2)
Hotel & Grounds (58)
Bathroom (7)
Business Center & Event Rooms (4)
Questions & Answers
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Room Tips
"Rooms are a little loud. You can sometimes hear conversations or tvs in other rooms"
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"ask about tv before reserving... it is lousy"
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"Near airport, near restaurants"
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"Room in the pool side are best"
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