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La Quinta Inn El Paso West

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La Quinta Inn El Paso West
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233 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I must say that I am disappointed with this hotel. I stay a lot with La Quinta and this hotel is below average. The room was dirty and had no not water in the sink. The person at check in was friendly but I did not receive my guest package. Thank goodness we were only staying over night.

Helpful?
Thank Howard K
QUINTA596, General Manager at La Quinta Inn El Paso West, responded to this review

Thank you for your response regarding your recent stay with us. I truly apologize for the issues that occurred during your visit. We utilize guest feedback in order for us to provide excellent service to all our guests. I have followed up with our team in regards to your feedback. We would love to serve you again in the future,... More 

Milwaukee, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We were driving from Salt Lake City, Utah, to San Antonio, Texas. We stayed at this hotel overnight to rest. This is a great hotel for an overnight stay. Breakfast was good. Staff was friendly. Hotel is in good condition right next to I-10 freeway and Walmart.

Review collected in partnership with La Quinta

Helpful?
Thank Paul W
San Antonio, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this location since it opened many years ago. I feel "at home" when I am there! The location is right off of IH 10, very convenient to the Westside of El Paso, and to 2 of my favorite Mexican food restaurants. Wal Mart is across the street, and a post office close by.

Review collected in partnership with La Quinta

Helpful?
Thank Mr T
1 review
3 of 5 stars Reviewed August 13, 2016 via mobile

The hotel itself is nice, calm, and comfortable and I enjoyed my stay. However, I traveled with my entire family and the "Manager" Jamie had been rude and gave horrible customer service to each of us and we were all in separate rooms.

Helpful?
Thank RaeAnna S
1 review
1 of 5 stars Reviewed August 4, 2016 via mobile

Never going back to this hotel dirty pool , poor service awful breakfast ! When I arrived no one was their to check me in and other costomers their is no safety box in the rooms or refrigerator . The best thing about this hotel is that they except pets which this time I did not have with me. .... More 

Helpful?
Thank Williesancho
LQ Customer Car... T, Manager at La Quinta Inn El Paso West, responded to this review

Thank you for your comments. We welcome all constructive criticism. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured that your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us. More 

phoenix
2 reviews
4 of 5 stars Reviewed August 3, 2016

This was a stopover while returning from a family reunion in San Antonio. The room was spacious and clean. We had a problem with the tv which was addressed immediately by the engineer on duty. The a/c was very effective. We were in a pet friendly room and there were no signs of previous guests which is not always the... More 

Review collected in partnership with La Quinta

Helpful?
Thank dd3348
2 reviews
5 of 5 stars Reviewed July 29, 2016 via mobile

Spend one night there with my boyfriend. It was nice and cozy, good service. Really clean and friendly staff. It's a really nice place. If you're in town by the westside this is definitely a good place to stay.

Helpful?
Thank Jasmin C
1 review
4 of 5 stars Reviewed July 25, 2016 via mobile

Very nice and clean room, Friendly staff. Hotel perfectly located near of restaurants and stores. Continental breakfast is good, but a little bit limited. The only thing is that the pool had some drowned bugs in it.

Helpful?
Thank David H
Albuquerque, New Mexico
Level Contributor
3 reviews
1 of 5 stars Reviewed July 20, 2016 via mobile

After checking in the room looked clean but smelled really bad of pet odor, smoke and who knows what else. Receptionist was nice enough to change rooms. New room smelled better but bathroom was dirty and hairs in shower in addition to whatever was sticky on floor. The alleged pillow top mattress was no where to be found and the... More 

Helpful?
Thank mitsubiana
QUINTA596, Manager at La Quinta Inn El Paso West, responded to this review

Thank you for response in regards to your recent stay with us here in El Paso West. We utilize guest feedback in order for us to provide excellent service to all our guests. I truly apologize for the inconveniences that occurred during your visit. I have followed up with our team in reference with the service and quality issues. Please... More 

Houston, Texas
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 18, 2016 via mobile

This was a solo portion of the trip. Wanted a clean bed, cold AC and the on/off location near Interstate 10 without hearing any freeway noise at a budget price. This fit my needs perfectly. The location on the West side of El Paso offered convenient access to lots of restaurants and other services.

Helpful?
Thank Spurgeon B
Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn El Paso West

Address: 7550 Remcon Cir, El Paso, TX 79912-3513
Location: United States > Texas > El Paso
Price Range: $63 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn El Paso West 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
La Quinta Inn West Hotel El Paso
La Quinta El Paso
El Paso La Quinta
La Quinta West
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