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La Quinta Inn El Paso West

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229 Reviews from our TripAdvisor Community

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Showing 214: English reviews
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel itself is nice, calm, and comfortable and I enjoyed my stay. However, I traveled with my entire family and the "Manager" Jamie had been rude and gave horrible customer service to each of us and we were all in separate rooms.

Helpful?
Thank RaeAnna S
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Never going back to this hotel dirty pool , poor service awful breakfast ! When I arrived no one was their to check me in and other costomers their is no safety box in the rooms or refrigerator . The best thing about this hotel is that they except pets which this time I did not have with me. .... More 

Helpful?
Thank Williesancho
LQ Customer Car... T, Manager at La Quinta Inn El Paso West, responded to this review

Thank you for your comments. We welcome all constructive criticism. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured that your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us. More 

phoenix
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This was a stopover while returning from a family reunion in San Antonio. The room was spacious and clean. We had a problem with the tv which was addressed immediately by the engineer on duty. The a/c was very effective. We were in a pet friendly room and there were no signs of previous guests which is not always the... More 

Review collected in partnership with La Quinta

Helpful?
Thank dd3348
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Spend one night there with my boyfriend. It was nice and cozy, good service. Really clean and friendly staff. It's a really nice place. If you're in town by the westside this is definitely a good place to stay.

Helpful?
Thank Jasmin C
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Very nice and clean room, Friendly staff. Hotel perfectly located near of restaurants and stores. Continental breakfast is good, but a little bit limited. The only thing is that the pool had some drowned bugs in it.

Helpful?
Thank David H
Albuquerque, New Mexico
Level Contributor
3 reviews
1 of 5 stars Reviewed July 20, 2016 via mobile

After checking in the room looked clean but smelled really bad of pet odor, smoke and who knows what else. Receptionist was nice enough to change rooms. New room smelled better but bathroom was dirty and hairs in shower in addition to whatever was sticky on floor. The alleged pillow top mattress was no where to be found and the... More 

Helpful?
Thank mitsubiana
QUINTA596, Manager at La Quinta Inn El Paso West, responded to this review

Thank you for response in regards to your recent stay with us here in El Paso West. We utilize guest feedback in order for us to provide excellent service to all our guests. I truly apologize for the inconveniences that occurred during your visit. I have followed up with our team in reference with the service and quality issues. Please... More 

Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 18, 2016 via mobile

This was a solo portion of the trip. Wanted a clean bed, cold AC and the on/off location near Interstate 10 without hearing any freeway noise at a budget price. This fit my needs perfectly. The location on the West side of El Paso offered convenient access to lots of restaurants and other services.

Helpful?
Thank Spurgeon B
Lakeside, California
1 review
1 of 5 stars Reviewed July 15, 2016

El Paso west was the Worst experience I have we had at any hotel ever- I stay at la quinta as much as I can and I reserved a first floor non- smoking room due to health issues, my dog, and smoke allergies. They got the first floor part right but put me in a former smoking room wherein I... More 

Helpful?
Thank broomhildababy
LQ Customer Car... T, Manager at La Quinta Inn El Paso West, responded to this review

Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. I would like to better understand the circumstances of your experience. Would you mind contacting me at lq0596gm@lqreviews.com. I’m looking forward to... More 

Richardson, Texas
Level Contributor
270 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed July 7, 2016

We were passing through. We didn't arrive until midnight. They were very nice and helpful. We had a room away from the hustle and bustle. The shower was wonderful! They must have removed the restrict or plate. The beds are small. Breakfast was slim pickings. Jamie was great! She made sure we got breakfast, even though we were late. Great... More 

Helpful?
1 Thank Karen B
Laredo, TX, United States
1 review
5 of 5 stars Reviewed July 7, 2016

I will come back any day of the year to this establishment; good location, good service, good value for the money and all the staff (from the manager to the cleaning person) was very courteous and friendly.

Review collected in partnership with La Quinta

Helpful?
Thank Rogelio Q
Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn El Paso West

Address: 7550 Remcon Cir, El Paso, TX 79912-3513
Location: United States > Texas > El Paso
Price Range: $63 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn El Paso West 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
La Quinta Inn West Hotel El Paso
La Quinta El Paso
El Paso La Quinta
La Quinta West
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