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La Quinta Inn El Paso - Airport

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La Quinta Inn El Paso - Airport
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174 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Santa Fe, NM
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here because of location, (near Costco which was a pickup point for a trip to Juarez for dental work -- that's another story). We also chose it because we've always found La Quintas to be uniformly good and reasonably priced. Room was clean and comfortable. Included breakfast was basic, the kind that doesn't require a kitchen -- cold... More 

Helpful?
Thank WeirdHarold
1 of 5 stars Reviewed 1 week ago

Rooms have been refurbished. But that's where the pleasantness ends. TV intermittently worked. Bathtub moldy. Room never cleaned, despite leaving it early in the a.m. Awakened by trash trucks emptying dumpsters at 6 a.m. Billing problems that took time to solve. Do yourself a favor, spend a few extra bucks anyplace else. Not worth the rise in your blood pressure.

Review collected in partnership with La Quinta

Helpful?
Thank richarddX1375GQ
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here without a reservation and the check in was a really quick process. This hotel was right off the highway and easy for me to get to (I was heading east on I-10). I stayed on the side that is away from the highway because the property has a nice lawn for dog relief. There is a 24... More 

Helpful?
Thank Alexis J
1 review
2 of 5 stars Reviewed 3 weeks ago

beautiful lobby - very nice staff, nice bedroom - sheets were crisp and clean and the bed was very comfy, filthy bathroom - mildew in the shower stall and ceiling. I liked that a security guard was there during the night.

Review collected in partnership with La Quinta

Helpful?
Thank M6562RPfrankl
LQ Customer Car... T, LQ Customer Care at La Quinta Inn El Paso - Airport, responded to this review

While I’m happy to hear that you enjoyed your overall visit to LaQuinta, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and I hope that you will consider giving us another opportunity. Thanks, LQ Customer Care More 

granbury, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

this hotel is nasty. blood on the wall. unidentified matter next to toilet paper dispenser. hair on walls. the room smelled of muggy damp moldy air. i didn't even shower there, i was cleaner than the bathroom. had i been able to change the room, i would've never stayed. but i did change it the next day and had a... More 

Review collected in partnership with La Quinta

Helpful?
Thank Robert S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn El Paso - Airport, responded to this review

I appreciate your feedback, this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks, LQ Customer Care More 

Idyllwild, California
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We are rewards members at LQ and chose this hotel for convenience, as we were picking up family members at the El Paso airport the following a.m. before continuing on our vacation trip. This falls way below the standard for most other LQ's. Very disappointed.

Review collected in partnership with La Quinta

Helpful?
Thank jj4848
LQ Customer Car... T, LQ Customer Care at La Quinta Inn El Paso - Airport, responded to this review

Thank you for choosing LaQuinta Hotel. We appreciate your brand loyalty and thank you for your patronage. We truly regret that our accommodations did not meet your expectations but mostly we regret that we were unable to resolve the issues to your satisfaction while staying with us. We appreciate your business and vow to serve you much better in the... More 

Garland, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The staff, though friendly, did not explain the breakfast availability or checkout procedures. The outlets were bad-had to unplug items to be able to plug in my gear and the bathtub was awful...I could not take a bath. I moved the chair to find a plug, ensure I got good A/C airflow, and found food crumbs, trash...ugh.

Review collected in partnership with La Quinta

Helpful?
Thank Catherine B
LQ Customer Car... T, Customer Care at La Quinta Inn El Paso - Airport, responded to this review

My deepest apologies. We pride ourselves on cleanliness and attention to detail. I have shared your comments with our housekeeping staff for immediate attention. Kindly contact the General Manager on your next visit, and they personally ensure that your room is immaculate. More 

Harrisonburg, United States
1 review
5 of 5 stars Reviewed June 20, 2016

My stay was excellent! Clean and good value for price payed. Easy check-in/out, friendly staff, free shuttle to airport. Offers free breakfast but I did not partake in it as I woke up too late. Nice outdoor pool area, great placement in the city.

Review collected in partnership with La Quinta

Helpful?
Thank Cheyenne M
Fort Leavenworth, KS, United States
1 review
4 of 5 stars Reviewed June 15, 2016

Although the hotel is older, the room was obviously updated and it was done well. The only complaint I have was that there was mold in the shower. Also, it was a bit loud because the hotel is located so close to the freeway, but that cannot be helped.

Review collected in partnership with La Quinta

Helpful?
Thank Laura P
Fort Hood, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed June 13, 2016

I had great expectations about this hotel. Our shower head was broken and we had to knee in the tub to bathe. The maintenance never came to fix it. I had to call and request another room. My pregnant sister had to help me move all of our luggage upstairs. Then when we settled in the new room, the AC... More 

Helpful?
Thank Helena H
Management response:

Helena H Thank you for your time and feedback from your recent stay with us. I apologize for any inconveniences for you and your family. Maintenance has addressed the issues of shower head and AC. Service is our top priority at our hotel. If you would like to discuss further, please reach out to me directly @ LQ0507gm@LQReviews.com Lee G... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn El Paso - Airport

Address: 6140 Gateway East, El Paso, TX 79905-2004
Location: United States > Texas > El Paso
Price Range: $63 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn El Paso - Airport 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
La Quinta Inn Airport Hotel El Paso
La Quinta El Paso
La Quinta Airport
El Paso La Quinta
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