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Country Inn & Suites By Carlson, El Paso Sunland Park

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#15 of 81 Hotels in El Paso
Certificate of Excellence
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Country Inn & Suites By Carlson, El Paso Sunland Park
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450 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Reviewed 3 days ago NEW

We loved this place. The staff was always so friendly and helpful. Anywhere we wanted to go less than 3 miles they would always take us. We were there for a business trip. I highly recommend this place. Oh, the breakfast every morning was great.

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Helpful?
Thank KimkellyMedley
Houston
Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank M8197ISmichaelm
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

El Paso, Texas
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank O7082UValbertot
Lorenzo F, General Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

El Paso, Texas
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank ginal2017
Lorenzo F, General Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

Mesa, Arizona
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank monican543
Lorenzo F, General Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

Richmond, Texas
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank sdg772016
Hilliard, Ohio
Reviewed 3 weeks ago

For our first visit to El Paso we elected to spend a night at the Country Inn due to it's location, price and reviews. Overall we were not disappointed. Check-in went smoothly however the layout of the various "villas" and rooms was somewhat confusing given that we arrived after dark. Although the front desk suggested where to park, and gave...

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Helpful?
Thank RonH43026
Lorenzo F, General Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

RonH43026, Thank you for taking the time to share your experience at the Country Inn and Suites El Paso. We are a villa type hotel and I do apologize for the inconvenience that it presents. I am glad that the staff were able to help you get your luggage back to your vehicle upon check out. I am also glad...

Central Florida, Florida
Reviewed December 13, 2016

Traveling from central Florida to California to start a new job and started having car troubles in West Texas. I managed to make it into El Paso to a good mechanic (thanks Moroni Auto), but now I have to spend a couple nights while they get the parts for my car ordered and repaired. So after spending the first night...

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Helpful?
Thank Doug O
Lorenzo F, General Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

Doug O, I'm really sorry that you had car issues, but glad to see that you ended up here at the Country Inn and Suites EL Paso. I'm very happy to see that you liked the look and the feel of the hotel. I am also glad that my staff were able to accommodate your needs while the system was...

Sierra Vista, Arizona, United States
Reviewed December 6, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank es2nf
Dalton, Georgia
Reviewed December 4, 2016

A great place. Friendly staff. Quick check in. Very clean. Great rest. Loved the quietness and the facilities were great! Would have preferences to be on the east side of town but, everything we needed was close by other than the family.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank rebeccakD2701ED
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The only full-service hotel located in El Paso's west side. Minutes away from El Paso International Airport, Fort Bliss, The University of Texas at El Paso, and tons of shopping. Free breakfast is always included with your stay as well as 24-hour shuttle service. ... more   less 

Additional Information about Country Inn & Suites By Carlson, El Paso Sunland Park

Address: 900 Sunland Park Drive, El Paso, TX 79922-1324 (Formerly Holiday Inn El Paso-Sunland Pk Dr & I-10 W)
Location: United States > Texas > El Paso
Price Range: $92 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, El Paso Sunland Park 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Holiday Inn El Paso-Sunland And i-10 w.
Holiday Inn El Paso-Sunland & i-10 w. Hotel El Paso
El Paso Holiday Inn
Hotel Style:
#8 Family Hotel in El Paso
#8 Business Hotel in El Paso
#10 Romantic Hotel in El Paso
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, El Paso Sunland Park staff and other travelers.
6 questions
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Questions? Get answers from Country Inn & Suites By Carlson, El Paso Sunland Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure to get a room where you can see the boarder! Nice! :D”
 of 5 bubbles KimkellyMedley, 3 days ago | Read review
“Stay away from metal gate entrances, those room hear the gates slam shut all day and night.”
  • Spa, kitchen, living room area
 of 5 bubbles CavemanHHH, Sep 18, 2016 | Read review
“Wifi is undetectable and there is No High Speed Internet--contrary to what the website states.”
 of 5 bubbles Vic_Chicago1, Sep 5, 2016 | Read review
“I would think any room would be good, it is a villa style and you feel as though you are at home.”
 of 5 bubbles The1Heath, Jul 2, 2016 | Read review
“Try to get a room on the opposite side of I-10. Not horrible if you are on the wrong side though.”
 of 5 bubbles pbic, May 14, 2016 | Read review
5 of 5
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