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Country Inn & Suites By Carlson, El Paso Sunland Park

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#15 of 83 Hotels in El Paso
Certificate of Excellence
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Country Inn & Suites By Carlson, El Paso Sunland Park
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438 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Dalton, Georgia
Reviewed yesterday NEW

A great place. Friendly staff. Quick check in. Very clean. Great rest. Loved the quietness and the facilities were great! Would have preferences to be on the east side of town but, everything we needed was close by other than the family.

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Helpful?
Thank rebeccakD2701ED
Reviewed yesterday NEWvia mobile

The two stories suite was very good The rooms are kept well but needs some basic improvements. Very hard to find the room and no good way to take the luggage up stairs, no elevator. The room and breakfast area were clean. Friendly staff.

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Helpful?
Thank Enrique P
Humble, Texas
Reviewed 4 days ago NEW

The whole layout of the facility is nice and upscale. Of all the places I have stayed in El Paso this one is the best. It is really close to stores and food establishments. The breakfast buffet is awesome and the bar has specials every day to help you relax. I strongly recommend this place and I always stay here...

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Helpful?
Thank 538cristinao
Odessa, TX
Reviewed 1 week ago

Very nice motel, well kept grounds and the rooms were above the norm. Clean and comfortable, quiet and very accessible. Beds were comfortable,(no backache the next morning) and overall very good room for the price. We will make it a point on our next trip to El Paso to return to this motel. The breakfast bar was really pretty well...

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Thank usmcpride
Corpus Christi, Texas
Reviewed 1 week ago via mobile

Great place to stay. Breakfast was very good. Convenient to interstate 10. Would definitely stay there again when travelling through El Paso. Room was great. For the price of of the room you can't beat it .

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Helpful?
Thank Kenneth T
Moseley
Reviewed 1 week ago

This is an older property and spread out with walls everywhere. Needed two keys - one to get in a courtyard and one for the room. No elevators. Room was clean but old. Breakfast was lacking. Personnel were good. However, for the cost, compared to other motels, it was not a bad choice. But I would stay elsewhere next time...

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Helpful?
Thank MoseleyPaddler
Tucson, Arizona
Reviewed 2 weeks ago

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Helpful?
Thank Jesout
Brighton
Reviewed 2 weeks ago

This is an old Holiday Inn that was bought by Carlson. Very Dark rooms w/ fences everywhere! Buffet has a lot to be desired. Saw server take food off of an occupied table and put it back on the Buffet! Took the shuttle and they took over an hour to come back and get us! Too many other hotels in...

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Helpful?
Thank evas561
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

We appreciate your feedback regarding the breakfast buffet. We regret to hear your dining experience did not meet your expectations. We have shared your comments and concerns with our FOOD AND BEVERAGE department so the situation may be addressed to ensure that outstanding service and presentation is delivered. We are also sorry for the delay in the shuttle to return...

Albuquerque, United States
Reviewed 2 weeks ago

Great job. Great location. Great Staff. Great breakfast. I was in town on business 3 days. I was able to set up a small office in the room and got caught up on my daily operations at night. Great place all around.

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Helpful?
Thank P4947FMericb
Coventry, United Kingdom
Reviewed 4 weeks ago

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Helpful?
Thank Y7217CTannw
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The only full-service hotel located in El Paso's west side. Minutes away from El Paso International Airport, Fort Bliss, The University of Texas at El Paso, and tons of shopping. Free breakfast is always included with your stay as well as 24-hour shuttle service. ... more   less 

Additional Information about Country Inn & Suites By Carlson, El Paso Sunland Park

Address: 900 Sunland Park Drive, El Paso, TX 79922 (Formerly Holiday Inn El Paso-Sunland Pk Dr & I-10 W)
Location: United States > Texas > El Paso
Price Range: $88 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, El Paso Sunland Park 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Holiday Inn El Paso-Sunland & i-10 w. Hotel El Paso
Holiday Inn El Paso-Sunland And i-10 w.
El Paso Holiday Inn
Hotel Style:
#8 Family Hotel in El Paso
#8 Business Hotel in El Paso
#10 Romantic Hotel in El Paso
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, El Paso Sunland Park staff and other travelers.
5 questions
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Las Vegas, Nevada

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Questions? Get answers from Country Inn & Suites By Carlson, El Paso Sunland Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay away from metal gate entrances, those room hear the gates slam shut all day and night.”
  • Spa, kitchen, living room area
 of 5 bubbles CavemanHHH, Sep 18, 2016 | Read review
“Wifi is undetectable and there is No High Speed Internet--contrary to what the website states.”
 of 5 bubbles Vic_Chicago1, Sep 5, 2016 | Read review
“I would think any room would be good, it is a villa style and you feel as though you are at home.”
 of 5 bubbles The1Heath, Jul 2, 2016 | Read review
“Try to get a room on the opposite side of I-10. Not horrible if you are on the wrong side though.”
 of 5 bubbles pbic, May 14, 2016 | Read review
“Great Accessibility”
 of 5 bubbles unpardeviajeros, May 2, 2016 | Read review
5 of 5
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