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Embassy Suites by Hilton El Paso

379 reviews
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Traveler (15)
Room & Suite (24)
Dining (5)
Overview
  • Excellent55%
  • Very good21%
  • Average11%
  • Poor7%
  • Terrible6%
Travelers talk about
“hummus”(4 reviews)
“happy hour”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3.0 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton El Paso
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (379)Write a Review
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Traveler rating
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LanguageEnglish
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24
Show reviews that mention
All reviewsevening receptionhummushappy hourindoor poolcooked to order breakfastgreat hotelgreat stayliving roomcomplimentary breakfastbreakfast was excellentlove this hotelrooms are spaciousdefinitely stay here againgreat roombusiness tripconvenient locationfitness center
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1 - 5 of 358 reviews
Reviewed 1 week ago

The bartender and those who tended to the guest during the Managers reception and afterwards were the highlight of the stay. Because of Leslie, Jonathan and Sam I highly recommend this hotel. Thanks!!!

Review collected in partnership with Embassy Suites Hotels
Thank aldop116
Hotel's Favorite
Reviewed December 6, 2017

Four of us stayed at the hotel for 2 nights. I was so glad I booked here. Because of the suite style with the living room...it was perfect for us. It had 2 sinks and 2 mirrors outside the toilet and tub so we could...More

Thank newschick
Response from ELPGW, General Manager at Embassy Suites by Hilton El PasoResponded December 10, 2017

Dear newschick: Thank you for taking the time to write a review on TripAdvisor for the Embassy Suites El Paso. I am happy to read that your girlfriends weekend was a success and that you enjoyed your stay and the amenities (especially the Complimentary Breakfast)....More

Reviewed 2 weeks ago

How about just forget. This place is totally out of character for an Embassy Suites. Staff is constantly saying what they can't do because they are short staffed. Late check out? FORGET ABOUT IT! Even Hilton Honors didn't help. Breakfast complete chaos. Overrun by guests....More

Review collected in partnership with Embassy Suites Hotels
Thank Howard B C
Response from ELPGW, General Manager at Embassy Suites by Hilton El PasoResponded 3 days ago

Dear Mr. Howard B C: Thank you for taking the time to write a review on TripAdvisor. I am sorry that you did not enjoy your stay. I would like the opportunity to hear your comments and suggestions. Please feel free to contact me through...More

Reviewed 2 weeks ago

Staff was friendly. Room/bedding was clean. Beds and pillows almost too soft, but were adequate. Strange that sink was actually in bedroom area outside of toilet and shower and not separated from sleeping. Difficult to use sink area without waking other member of group while...More

Review collected in partnership with Embassy Suites Hotels
Thank traceywG2913JJ
Reviewed 2 weeks ago via mobile

As a family of five we look for the Embassy Suites brand because of the bedroom separation. This hotel met all expectations in terms of cleanliness, staff, amenities, breakfast, manager's reception, etc. All excellent. Our issue came with noise and prevented the 5/5 rating. My...More

Thank Zack R
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
$110 - $214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$110 - $214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (15)
Room & Suite (24)
Dining (5)
Pool & Beach (1)
Hotel & Grounds (18)
Business Center & Event Rooms (3)
Bathroom (2)
Questions & Answers
Ask a question
browndog 8
January 9, 2017|
Answer
Response from ELPGW | Property representative |
Yes, under 75lbs nonrefundable $75.00 per day fee
0
Votes
volleyballchica505
November 23, 2016|
AnswerShow all 3 answers
Response from ELPGW | Property representative |
I would need more information to give you the correct answer, have no idea what you may be looking for please feel free to call me 915 779 6222 Larry Condra General Manager
0
Votes
mr300800
January 5, 2015|
AnswerShow all 3 answers
Response from MommaAmp | Reviewed this property |
There are a couple of restaurants walking distance like Denny's but the only bars nearby would be walking up or down a busy street to an underpass to cross the freeway. I honestly would not walk to them. There is a... More
0
Votes
Room Tips
"corner away from vending"
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"High floor room, not on same side as interstate, ear plugs"
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"I don't think you could get a bad room in this hotel. Our room was great."
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"Room 802 was very quiet"
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