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Camino Real El Paso

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412 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Phoenix, Arizona
Reviewed November 8, 2011

I stayed at the hotel in October 2011 and had the most enjoyable stay. The hotel is enriched with old world charm yet, still extremely comfortable. The hotel lobby and bar with the Tiffany dome are beautiful - retaining the style of the 99 year hotel. My room and bathroom were very large and housekeeping standards high. The staff are...

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Helpful?
1Thank Jane I
Grass Valley, California
Reviewed October 30, 2011

I have stayed here many times. Check-in has always been a hassle, as my reservation is either lost, or there is an issue with the payment method (I am usually the guest of major company that does a lot of business with this hotel.) The rooms are comfortable, but some of my co-workers have had issues with AC not working...

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Thank Rudolph_Wurlitzer
Ismael R, Manager at Camino Real El Paso, responded to this review

We thank you for your comments. We are working on the check in process to make it more efficient as we are aware of the problem. We will also look into the light bulbs in the hotel and get those switched out soon. We are glad you chose and will continue to use our hotel for your travel needs. Please...

Reviewed October 26, 2011

First time in El Paso this place needs an upgrade/ remodel soon!! Squeaky old elevators scary!!

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Helpful?
Thank Smchristi
Ismael R, Manager at Camino Real El Paso, responded to this review

We are sorry you were disappointed with your stay. We would appreciate another chance to give exceptional service and a better outcome on your stay. I sent you a message please let me know if we can help in any way.

Dallas, Texas
Reviewed October 23, 2011

when you walk into this hotel it appears lovely with a beautiful lobby but....when I went to my room I found there were others already booked into - quite an embarrassing moment and when I went back to the lobby the front desk didn't think that was inconvenient and didn't apologize. Now in my 2nd room the TV didn't work,...

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2Thank Diane C
Ismael R, Manager at Camino Real El Paso, responded to this review

I'm sorry your stay was not what you expected. We strive to provide the best experience to each and every one of our guests. We are working on our plumbing and the TV's. I would like you to give us another opportunity to make it right. Please contact me the next time you are in town at jrrodriguez@crelpaso.com thank you

Reviewed October 22, 2011

Thouroughly enjoyed my stay. Restaurants were excellent and the overall service was great. Will definitely stay there again

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Thank canis67
San Antonio, Texas
Reviewed October 13, 2011

For my first time staying here i was very pleased.Overall I would absolutely recommend this hotel.Upon arrival, we were greeted with smiles and friendly manner from every employee even at the late hour of 11:30 pm. The service was entirely superb! And the view from our room was gorgeous.

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Thank lyssa s
Chihuahua, Mexico
Reviewed October 11, 2011

I stayed at the hotel to explore it as an option for a convention of professional dancers and is simply ideal for its location, rooms, food and especially service quality. I am looking forward to do business with them.

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Thank DANZA K
El Paso, Texas
Reviewed October 10, 2011

We recently stayed a weekend at the newly remodeled Camino Real. From the minute we walked in we were pleased with our stay. The people at the front desk were very polite and helpful with a few request that we had. The room was bigger than we expected, exceptionally clean, and had a great view of the city. The Dome...

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Thank Erica0209
Long Beach, California
Reviewed October 10, 2011

All the employees were excellent and knowledgeable. The rooms were very clean and well supplied. The food and beverage at the Dome bar and cafe were delicious. All in all it was a wonderful experience! It was a great place to stay with very efficient shuttles to the airport.

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1Thank liza l
Cleveland, Ohio
Reviewed October 10, 2011

It is sometimes nice to go back to a place you visited before but in this case it was a nightmare. Over the past 10 years the hotel has not kept up and needs a major over haul. The plumbing in my room was terrible even after maintenance came in to take a look. The food was average and the...

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Thank Admin77
Ismael R, Manager at Camino Real El Paso, responded to this review

We are sorry your stay with us was not up to your standards, we are working on improving our Hotel everyday and hope you will give us another opportunity to show you the service and quality you would expect. We did have some issues with our phone system which are now being corrected, as well as the plumbing problems. Again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Hotel Camino Real
Hotel Camino Real
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Since 1912, our Texas landmark hotel is located in the heart of downtown El Paso, adjacent to the El Paso Convention Center and within walking distance of museums, historic San Jacinto Plaza, Downtown Entertainment and Business Districts. Guests will enjoy La Huerta Restaurant Open from 6 am until 11 pm, opened from Mon to Sunday Dome Restaurant Open from Tuesday to Saturday from 5 pm to 11 pm Pool Open from 6 am to 11 pm Gym open 24hrs Room service from 6 am until 12 am Secured underground parking Complimentary airport shuttle safe deposit box bilingual staff Business center 24Hrs Union Plaza District about 20 restaurants and bars just 5 min in walking distance Chihuahua's Baseball Stadium 1 block away Hudson Williams Convention center across the street San Jacinto Plaza only 1 block away Museum of art across the street Museum of History 2 blocks away Public Library 3 block away SunBowl Stadium 2 min drive Cincinati District with bars and restaurants next to UTEP only 5 min drive - Located in the Hearth of El Paso, a Texas Landmark part of Historic Hotels of America, with Texas Sized rooms, and a distintion in service with 357 rooms and 19 meeting rooms. ... more   less 

Additional Information about Camino Real El Paso

Address: 101 S El Paso St, El Paso, TX 79901-1107
Location: United States > Texas > El Paso
Price Range: $91 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Camino Real El Paso 3.5*
Number of rooms: 357
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Also Known As:
Camino Real El Paso Hotel El Paso
Camino Real Hotel El Paso
El Paso Camino Real
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Questions & Answers

Here's what travelers have asked, with answers from Camino Real El Paso staff and other travelers.
3 questions
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Questions? Get answers from Camino Real El Paso staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Anson11, a few minutes' walk from the hotel, just beyond the Plaza Theatre, is a great upmarket bistro.”
 of 5 bubbles DL390, Oct 26, 2016 | Read review
“The corner rooms are enormous.”
 of 5 bubbles bonuspoints2016, Oct 19, 2016 | Read review
“Only the higher end suites appeared to be given regular attention, from housekeeping & maintenance, but furnishings are still below par..”
  • Detached headboards of double beds
  • 2nd try to capture mold/ mildew in shower
 of 5 bubbles CHAtraveler2016, Aug 22, 2016 | Read review
“Ask for an ocean view.....”
 of 5 bubbles TreysTravels, Jul 22, 2016 | Read review
“The higher the better to avoid lobby noise.”
 of 5 bubbles garyj897, May 6, 2016 | Read review
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