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BEST WESTERN Sunland Park Inn

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108 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Toronto, Canada
Reviewed 1 week ago

Very noisy hotel Hard to get a room in the back which is a little quieter Pillows are hard and little Room is nice size Close to mall and stores and restaurants Not really comfortable to walk close to busy roads

Review collected in partnership with Best Western
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Helpful?
Thank Claudia D
Management response:

We are deeply sorry that we couldn't get you a room in the back. We are getting new pillows that are a bigger size. Thank you so much for your comments!

Paradise, Texas
Reviewed 3 weeks ago

This nice hotel, centrally located near the casino and race track had every positive aspect of a best western that we have grown to expect. The problem is with it's location, 2 car lengths from a three lane congested high use road under construction. the noise was so bad we could not sleep overnight, thus the poor rating.

Review collected in partnership with Best Western
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Helpful?
1Thank Gary S
Management response:

I apologies for the inconvenience that cause the traffic and noise from the freeway under construction that is two blocks way from our location.

Livingston, Montana
Reviewed December 9, 2016

Trash and debris every where. Staff indicated she personally walked the property the day before and did not see any issues. I doubt she was really looking as many items had been there for more a day as she claimed. Trash all around parking area and stair cases. Room on highway side was very noisy. Room not clean to Best...

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Helpful?
2Thank Tom V
Chandler, Arizona
Reviewed December 2, 2016

Road construction so was very difficult to get to the hotel,right next to freeway so extremely noisy, if you stay here be sure to ask for a room on the back side. Breakfast was below average, all the items that were supposed to be hot were cold

Review collected in partnership with Best Western
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Helpful?
1Thank Elra L
Colorado Springs, Colorado
Reviewed November 10, 2016

If you can't afford to stay nearer the airport this place is fine. Not as fancy as the Best Western Plus near the airport, but it's fine. I would stay here again. Not very many good eateries in area and it is on a very busy street , noisy street.

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Helpful?
Thank Daniel L
London
Reviewed October 10, 2016

Room was on the second floor, our room faced a busy street, difficult manoeuvering to get our belongings to the room. Noisy throughout the night with traffic. Breakfast included minimal choices and the hotel is understaffed. Wouldn't stay here again.

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Helpful?
1Thank Born2runLondon
San Antonio, Texas
Reviewed September 17, 2016

Room and service was nice but location is on a busy street. Traffic all night. Breakfast was nice for a quick bit before driving on. We picked this hotel for the location, near Sunland Casino. Not sure will stay here again because of traffic noise.

Review collected in partnership with Best Western
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Helpful?
1Thank Deborah D
Los Lunas, United States
Reviewed September 6, 2016

This location was great. Including the location, and all staff that we came in contact with. We will be coming back to this location. When we arrived the refrigerator wasn't working. It was replaced within 20 minutes of our call.

Review collected in partnership with Best Western
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Helpful?
1Thank Stuart F
Las Cruces, United States
Reviewed September 6, 2016

Reservations were a mess. Was stuck in a smoking room even though reservation (which was lost by hotel) and profile lists non-smoking preference. Most of the "amenities" did not work; shower faucet broken, no shampoo, no lotions. Will never stay here again. EVER!

Review collected in partnership with Best Western
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Helpful?
1Thank Ron K
South Gate, United States
Reviewed September 6, 2016

Had a great night sleep. The Hotel was very clean. We had a long drive to San Antonio From Los Angeles Calif. This was a great place to rest and have a great night sleep. Thanks again Best Western Hotel chain.

Review collected in partnership with Best Western
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Helpful?
Thank Michael H
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included

Additional Information about BEST WESTERN Sunland Park Inn

Address: 1045 Sunland Park Dr, El Paso, TX 79922-1325
Location: United States > Texas > El Paso
Price Range: $68 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Sunland Park Inn 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, HotelsforEveryone, Priceline and Travelocity so you can book your BEST WESTERN Sunland Park Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sunland Park Hotel El Paso
El Paso Best Western
Best Western El Paso
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Questions & Answers

Questions? Get answers from BEST WESTERN Sunland Park Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not accept a room on the highway side if you want a good nights sleep. Skip the breakfast.”
 of 5 bubbles tomv942, Dec 9, 2016 | Read review
“If you don't mind noise, ask for a back location room.”
 of 5 bubbles daniellF4647QC, Nov 10, 2016 | Read review
“Ask for a room on the back of the facility.”
 of 5 bubbles MargoM_12, Jun 2, 2016 | Read review
“Don't stay there”
 of 5 bubbles ClaudiaC220, Aug 13, 2015 | Read review
“The rooms at the back are the quietest.”
 of 5 bubbles gregbV5698NM, Jun 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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