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Hilton Garden Inn El Paso/University

Priceline$115*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$128*
$115*
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$119*
$119*
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Hilton Garden Inn El Paso\/University
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605 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn El Paso/University
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Showing 589: English reviews
Crofton, Maryland
Reviewed September 5, 2016

Great location near many amenities (e.g. restaurants, bars, gas stations, downtown, Texas U) and route 10. Good for leisure too! Nice swimming pool. Free parking for guests. Tram system coming soon, but buses also available.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Robert O
Greenfield, Massachusetts
Reviewed September 4, 2016

Stayed here for just one night, but the room was comfortable and convenient. If you are visiting someone at the university, it located on the campus so it's about as convenient as you can get. I book Hilton all the time and it stood up to the Hikton reputation. It's within walking distance of many restaurants and shopping. The rooms...

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Helpful?
Thank Michie1291
El Paso, United States
Reviewed August 30, 2016

Unbelievable service all around. The food in the restaurant is the best hotel food going. The waitresses are very knowledgable of the menu and are excellent at making recommendations. They even recommend items not on the menu that the kitchen can make for you. Every meal is special.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Steve H
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Steve - Thank you for the nice review on our hotel and especially the Garden Grill Restaurant and Bar. We work very hard to make our guests feel at home and it is nice to see we succeeded with you. Come back and see us again soon. Sincerely Michelle Kaip General Manager

Tucson, Arizona
Reviewed August 24, 2016

We stayed here at the last minute after driving farther than we had planned. It's in a great location near the university, hospital and many restaurants within walking distance. We had room 329, which was at the end of the hallway. Do not book rooms 310 - 319, or similar rooms on other floors since they are near the elevator...

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Helpful?
Thank sascanlan
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - Thank you for sharing your feedback on our hotel. It is always helpful to hear what guest experience during their stay. I will definitely follow up on the food and beverage comments and find a solution. Sincerely Michelle Kaip General Manager

Lubbock, United States
Reviewed August 23, 2016

I stay at this hotel regularly and have always had a great experience. That staff is friendly and willing to please. I will continue to stay at this property and would recommend it to anyone. It is a short walk from the UTEP campus which is beautiful to walk through.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joshua B
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Joshua - It is always a pleasure to have you with us. We will look forward to your next stay. Thank you for the nice recommendations. Best Regards Michelle Kaip General Manager

Austin, Texas, USA
Reviewed August 21, 2016

Passing through El Paso during a road trip, we stayed at the Hilton Garden Inn. The Hotel is VERY nice, the room and beds are VERY nice for the value... the location is walking distance to many eateries and other services... gas, etc. Quiet and safe location!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Liz S
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Liz - Thank you for your nice review. We are glad you enjoyed your stay with us and hope to see you back again. Best Regards Michelle Kaip General Manager

Perth, Australia
Reviewed August 21, 2016

I stayed at the Hilton Garden Inn El Paso/University for two nights on my way to LA with Amtrak's Sunset Limited. The shuttle bus drivers were very accommodating - dropping me off at a shopping centre, the L & J Cafe (recommended) and El Paso Union Depot Station (also recommended for a look). I had a clean, quiet and comfortable...

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Helpful?
Thank Dee6280
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - Thank you for taking time to review our hotel. We are very glad you found us convenient and friendly. Please come back and see us again soon. Sincerely Michelle Kaip General Manager

Reviewed August 19, 2016

We enjoyed staying on this side of the highway close to the university, restaurants and shops. The hotel was very clean and comfortable. The staff is friendly. The pool is open from 5 am to 10 pm so there was plenty of opportunity to get some sun and water in our mini family weekend getaway.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tina W
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Tina - We are glad to see you enjoyed your family time at our hotel. Please come back and see us again in the future. We appreciate you sharing your experience.

Dallas, Texas
Reviewed August 17, 2016

I travel to El Paso, for work, every month. I will never stay anywhere else. Great staff and the food is terrific! It is very convenient to other restaurants and activities. The rooms are very comfortable and always clean. I've never had an issue.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jca9143
Reviewed August 16, 2016

The staff were extremely helpful and nice. The hotel was clean. Food was good. Work out room acceptable. I did not use the pool or spa. It was nice that the shuttle would take me anywhere at no cost other than tip the driver. Abraham was such a helpful resource during my stay. Overall a great place to stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank N6213ZBdenisew
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - It is so nice to hear the staff took good care of you while you were with us. We hope you have an opportunity to come back in the future. We will look forward to seeing you again. Sincerely Michelle Kaip General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located on the campus of the University of Texas at El Paso and across the street from two major medical centers. The hotel is within a 5 block radius of over 50 restaurants, bars and stores. Just one and half miles from the El Paso Convention Center/Downtown. ... more   less 

Additional Information about Hilton Garden Inn El Paso/University

Address: 111 West University Avenue, El Paso, TX 79902
Location: United States > Texas > El Paso
Price Range: $87 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Hotels.com, Expedia, Travelocity, Hotwire, Priceline, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn El Paso/University reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn
Hotel Style:
#4 Business Hotel in El Paso
#4 Family Hotel in El Paso
#5 Romantic Hotel in El Paso
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn El Paso/University staff and other travelers.
4 questions
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Questions? Get answers from Hilton Garden Inn El Paso/University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you like your room really cold and it is really hot outside, don't pick a room on the top floor. Rooms on the north side are quieter.”
geotrekker2016, 4 weeks ago | Read review
“Avoid the lift area and take a high floor to lessen the A/con noise”
WinstonPortsmouth, Dec 6, 2016 | Read review
“stay away from elevators”
ChooChoo34, Nov 17, 2016 | Read review
“Avoid 10 - 19 rooms which are near the elevator and loud ice machine.”
sascanlan, Aug 24, 2016 | Read review
“Bring photo ID with an address - passport wasn't enough in El Paso.”
Dee6280, Aug 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$115* /night
View Deal
GardenInn.com$119
Booking.com$119
Cancelon$128
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*Disclaimer
Prices are for 1 room, 2 adults
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