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Hilton Garden Inn El Paso/University

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Hilton Garden Inn El Paso\/University
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494 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn El Paso/University
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Showing 479: English reviews
Crowley, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a wonderful experience and the hotel is located on the UTEP campus which is centrally located to many dining, shopping places. The staff was very friendly and went out of their way to make my experience great.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank dameekab
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - We are very glad to see you enjoyed your time with us. Please come back again soon. Best Regards Michelle Kaip General Manager More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Carpet in room worn and dirty and walls were in need of fresh paint. Overall,room was nice. Don't order breakfast! The bacon was rancid, hash browns gooey and scrambled eggs turned neon yellow when exposed to air! The upside was the free shuttle service! That was awesome. Staff pleasant. I would stay again if going to El Paso.

Helpful?
Thank Wayne G
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Wayne G. - Thank you for taking time to review our hotel. I am excited to announce that we are in the midst of renovating our guest room flooring. We have one floor complete and hope to complete the entire hotel by the end of the year. I will speak with our food and beverage department regarding your poor... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was clean, quite and friendly staff. We had a drink and dinner at the grill. The club sandwich was good and reasonable. The room was large with refrigerator and the AC kept us cool. The hotel is located by the university and had some construction which neither interfered with the hotel.

Helpful?
Thank Belinda W
New York City, New York
Level Contributor
253 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stayed four nights at the hotel, then left for two, then returned for one before flying home the next morning. Both checks-in and out were accomplished quickly and professionally. Both rooms (a standard /w king and a suite w/ king) were clean, comfortable and well-furnished. King beds have an adjustable firmness control. We were surprised, though,... More 

Helpful?
Thank Toreadorable
Wichita, KS
Level Contributor
187 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i stayed one night while in town visiting customers. I really liked the overall look of the hotel; both outside and inside. The service was outstanding. The restaurant was fantastic. The bed was super comfortable. I had a great stay.

Helpful?
Thank GT6
Philadelphia, PA
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

This is one of the nicest hotels in El Paso. It's in a great location close to I-10, close to the hospitals, close to downtown, close to UTEP, close to Scenic drive. You won't be disappointed. The room was clean and comfortable. They offer coffee in the lobby throughout the day. There is breakfast in the lobby for a decent... More 

Helpful?
Thank OrangeKipepeo
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

Located right on the UTEP campus, this hotel is convenient to the medical center, event center, interstate, downtown, and many restaurants. There is a nice dining area where breakfast, lunch, and dinner can be ordered during specific hours. There's also a nice little bar. The staff couldn't be nicer! The shuttle driver cheerfully took several of us to a concert... More 

Helpful?
Thank Leeann F
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Leeann - Thank you for submitting your review of our hotel. We have worked very hard to make improvements that add to the guests experience and it is very nice to see that you enjoyed several of our new additions. Come back and see us soon. Best Regards Michelle Kaip General Manager More 

1 review
5 of 5 stars Reviewed June 21, 2016 via mobile

The service given by Krystal and El was great! Never before have I been greeted and tended to by two great individuals. Kudos to the management who hired them. Krystal explained the breakfast buffet to us simply and understandable. Her attention to us was extraordinary. El's service to us and great smile made ordering fun and wanting to go back... More 

Helpful?
Thank StevenRaySmith1971
Greenville, South Carolina
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 20, 2016

This is a great place to stay. The cleanliness, amenities and service was outstanding Also the location is not where most of the other hotels are located and you have easy access to restaurants and tourist locations. The food in their restaurant is great and reasonably priced.

Helpful?
Thank swiftyl
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - Thank you for taking time to review our hotel. We are very glad to see you enjoyed your stay. Please come back and see us again soon. Best Regards Michelle Kaip General Manager More 

Canyon Lake, Texas
2 reviews
4 of 5 stars Reviewed June 19, 2016

Very nice facility. Reasonably new and well maintained. I will stay there again on my next trip. The in house restaurant was very well done. The food was good as was the service. This is a good place.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank carrolld230
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the campus of the University of Texas at El Paso and across the street from two major medical centers. The hotel is within a 5 block radius of over 50 restaurants, bars and stores. Just one and half miles from the El Paso Convention Center/Downtown. ... more   less 

Additional Information about Hilton Garden Inn El Paso/University

Address: 111 West University Avenue, El Paso, TX TX 79902
Location: United States > Texas > El Paso
Price Range: $88 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn
Hotel Style:
#4 Business Hotel in El Paso
#4 Family Hotel in El Paso
#5 Romantic Hotel in El Paso
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