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Hilton Garden Inn El Paso/University

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Hilton Garden Inn El Paso\/University
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511 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Tucson, Arizona
Level Contributor
156 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here at the last minute after driving farther than we had planned. It's in a great location near the university, hospital and many restaurants within walking distance. We had room 329, which was at the end of the hallway. Do not book rooms 310 - 319, or similar rooms on other floors since they are near the elevator... More 

Helpful?
Thank sascanlan
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - Thank you for sharing your feedback on our hotel. It is always helpful to hear what guest experience during their stay. I will definitely follow up on the food and beverage comments and find a solution. Sincerely Michelle Kaip General Manager More 

Lubbock, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stay at this hotel regularly and have always had a great experience. That staff is friendly and willing to please. I will continue to stay at this property and would recommend it to anyone. It is a short walk from the UTEP campus which is beautiful to walk through.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joshua B
Austin, Texas, USA
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Passing through El Paso during a road trip, we stayed at the Hilton Garden Inn. The Hotel is VERY nice, the room and beds are VERY nice for the value... the location is walking distance to many eateries and other services... gas, etc. Quiet and safe location!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Liz S
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Liz - Thank you for your nice review. We are glad you enjoyed your stay with us and hope to see you back again. Best Regards Michelle Kaip General Manager More 

Perth, Australia
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Hilton Garden Inn El Paso/University for two nights on my way to LA with Amtrak's Sunset Limited. The shuttle bus drivers were very accommodating - dropping me off at a shopping centre, the L & J Cafe (recommended) and El Paso Union Depot Station (also recommended for a look). I had a clean, quiet and comfortable... More 

Helpful?
Thank Dee6280
1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed staying on this side of the highway close to the university, restaurants and shops. The hotel was very clean and comfortable. The staff is friendly. The pool is open from 5 am to 10 pm so there was plenty of opportunity to get some sun and water in our mini family weekend getaway.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tina W
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Tina - We are glad to see you enjoyed your family time at our hotel. Please come back and see us again in the future. We appreciate you sharing your experience. More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I travel to El Paso, for work, every month. I will never stay anywhere else. Great staff and the food is terrific! It is very convenient to other restaurants and activities. The rooms are very comfortable and always clean. I've never had an issue.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jca9143
1 review
5 of 5 stars Reviewed 1 week ago

The staff were extremely helpful and nice. The hotel was clean. Food was good. Work out room acceptable. I did not use the pool or spa. It was nice that the shuttle would take me anywhere at no cost other than tip the driver. Abraham was such a helpful resource during my stay. Overall a great place to stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank N6213ZBdenisew
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - It is so nice to hear the staff took good care of you while you were with us. We hope you have an opportunity to come back in the future. We will look forward to seeing you again. Sincerely Michelle Kaip General Manager More 

Southern Cal
Level Contributor
69 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Did a cross country road trip and stayed here both on the way and coming back. Standard Hilton Garden Inn. Small fridge and microwave are convenient. Road construction in the front of the hotel is a minor inconvenience. Was expecting free breakfast but was not included. Quiet and clean rooms. Nothing outstanding, but nothing to complain about.

Helpful?
Thank Pinoy123
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - Thank you for taking time to review our property. We work hard to not only meet but exceed expectations. We will work even harder to improve our future guest impressions. We hope you will have an opportunity to stay with us again. Best Regards Michelle Kaip General Manager More 

Iowa City, Iowa
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel three times this year and the experience has been consistently good across the stays. The rooms are clean and spacious, I appreciate having a fridge in each room, and the desk staff has been good. I wish that breakfast was included in the price of the room, but otherwise an excellent value.

Helpful?
Thank Sue S
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Sue - Thank you for your comments. We appreciate the feedback and will continue to work to improve our hotel. Please come back and see us again. Best Regards Michelle Kaip General Manager More 

San Diego, California
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is visibly lovely, modern and clean. There was an obvious lack of internal communication during our two night stay. Shortly after checking into our suite, we called the front desk regarding the excessive noise the air conditioner made each time it came on. Their response time was quick, although maintenance was unable to remedy the problem. The hotel... More 

Helpful?
Thank penelopeonetwo
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the campus of the University of Texas at El Paso and across the street from two major medical centers. The hotel is within a 5 block radius of over 50 restaurants, bars and stores. Just one and half miles from the El Paso Convention Center/Downtown. ... more   less 

Additional Information about Hilton Garden Inn El Paso/University

Address: 111 West University Avenue, El Paso, TX 79902
Location: United States > Texas > El Paso
Price Range: $97 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn
Hotel Style:
#4 Business Hotel in El Paso
#4 Family Hotel in El Paso
#5 Romantic Hotel in El Paso
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