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    Hilton Garden Inn El Paso/University

    111 West University Avenue, El Paso, TX 79902
    Hotel website
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    8/6/2017 8/7/2017
    $149
    $149
    $149
    Traveler (51)
    Room & Suite (27)
    Dining (4)
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    Overview
    • Excellent60%
    • Very good28%
    • Average9%
    • Poor2%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn El Paso/University
    Special Offer: Double Points, Every Stay
    Hotel deals
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    Hampton Inn & Suites El Paso-Airport
    498 reviews
    #2 of 81 hotels in El Paso
     
    Radisson Hotel El Paso Airport
    678 reviews
    #9 of 81 hotels in El Paso
     
    Hilton Garden Inn El Paso Airport
    402 reviews
    #12 of 81 hotels in El Paso
     
    Holiday Inn El Paso Airport
    633 reviews
    #1 of 81 hotels in El Paso
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (624)
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    1 - 5 of 606 reviews

    Reviewed 1 week ago

    Stayed there for 6 daysn besides the location being great, the hotel and its staff was amazing. The rooms are spacious and very comfortable. The pool was awesome, including the hot tub. The restaurant and bar was phenomenal. Room service was the best.

    Review collected in partnership with Hilton Garden Inn
    Thank SamcharenA
    Response from LorenzoFlores, General Manager at Hilton Garden Inn El Paso/UniversityResponded 4 days ago

    Thank you for taking the time to review the Hilton Garden Inn El Paso/University. I am happy to see that you had a wonderful stay. We appreciate your business and hope to see you again soon.

    Hotel's Favorite
    Reviewed April 30, 2017

    Great property, amazing staff from the front desk to the restaurant staff. Chef Luis Adauto made us feel welcome and went above and beyond to make our stay the best possible. The breakfast was good, great choices, the only thing is the music was a...More

    Review collected in partnership with Hilton Garden Inn
    1  Thank xavierfb
    Response from LorenzoFlores, General Manager at Hilton Garden Inn El Paso/UniversityResponded May 2, 2017

    Glad to see that you had a pleasant stay at the Hilton Garden Inn University. I will make sure to mention your comments to Chef Luis and to the rest of the staff. We appreciate your comments and hope to see you on your next...More

    Reviewed 2 weeks ago via mobile

    Everything was great our whole stay until we checked out. The lady at the front wad super rude & annoyed we booked our room through Booking.com. I asked for a bill for our stay and the room charges and she couldn't figure out how to...More

    Thank Jannette M
    Response from LorenzoFlores, General Manager at Hilton Garden Inn El Paso/UniversityResponded 4 days ago

    I am truly sorry that we failed to meet your expectations at check out. I will definitely speak to my management team about that employees behavior and make sure that this does not happen again in the future. I hope that you will reconsider staying...More

    Reviewed 2 weeks ago via mobile

    A friend and I traveled to El Paso and stayed in this hotel for two nights. I was very pleased with the cleanliness of the hotel, the available parking, and all other accommodations. The drinks at the bar were great!More

    Thank vgl333
    Response from LorenzoFlores, General Manager at Hilton Garden Inn El Paso/UniversityResponded 4 days ago

    Thank your for your kind words. I am happy to see that you enjoyed our service and amenities. I will make sure to pass your comments on to our wonderful bar staff and our hard working housekeeping staff. We appreciate you choosing the Hilton Garden...More

    Reviewed 2 weeks ago

    AC unit loud wedding parties loud separate from regular guess would be better breakfast quality very poor dining room excellent pool very small crowded asked front desk about Fourth of July activities no one knew anything And didn't try to find out for me very...More

    Review collected in partnership with Hilton Garden Inn
    Thank Christian B
    Response from LorenzoFlores, General Manager at Hilton Garden Inn El Paso/UniversityResponded 4 days ago

    Christian B, I apologize for the issues that you encountered on your recent stay. We do try to keep our guests not participating in the evenings functions away from the noise, but looks like we failed in your case. I am also sorry that my...More

    Hampton Inn & Suites El Paso-Airport
    498 reviews
    #2 of 81 hotels in El Paso
     
    Radisson Hotel El Paso Airport
    678 reviews
    #9 of 81 hotels in El Paso
     
    Hilton Garden Inn El Paso Airport
    402 reviews
    #12 of 81 hotels in El Paso
     
    Holiday Inn El Paso Airport
    633 reviews
    #1 of 81 hotels in El Paso
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $88 - $228 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in El Paso
    • #4 Family Hotel in El Paso
    • #5 Romantic Hotel in El Paso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Hilton Hotels Direct, Booking.com, Priceline, Hotwire, Travelocity, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn El Paso/University reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • El Paso
    • Also Known As
    • Hilton Garden Inn El Paso Hotel El Paso ,
    • Hilton El Paso ,
    • El Paso Hilton Garden Inn
    Add Photo Photos
    Traveler (51)
    Room & Suite (27)
    Dining (4)
    Pool & Beach (3)
    Hotel & Grounds (38)
    Business Center & Event Rooms (11)
    Bathroom (10)
    Nearby
    Sponsored by:
    Holiday Inn El Paso Airport
    633 reviews
    5.73 miles away
     
    Radisson Hotel El Paso Airport
    678 reviews
    6.46 miles away
     
    Hilton Garden Inn El Paso Airport
    402 reviews
    6.19 miles away
     
    Hampton Inn & Suites El Paso-Airport
    498 reviews
    6.29 miles away
     
    Nearby Restaurants
    Rib Hut
    90 reviews
    .25 miles away
    Whataburger
    52 reviews
    .08 miles away
    Salt Box Pours & Provisions
    8 reviews
    .18 miles away
    Sushi Zen
    13 reviews
    .17 miles away
    Nearby Attractions
    The El Paso Holocaust Museum
    134 reviews
    .94 miles away
    St. Patrick Cathedral
    30 reviews
    .71 miles away
    Sun Bowl Stadium
    29 reviews
    .47 miles away
    H & H Car Wash and Coffee Shop
    48 reviews
    .99 miles away
    Ask a question
    Questions & Answers
    vgl333
    June 4, 2017|
    Answer
    Response from leemI813FI | Reviewed this property |
    Only inside bar open while i stayed cold outside
    0
    Votes
    GGCalifornia98
    May 9, 2017|
    AnswerShow all 6 answers
    Response from LorenzoFlores | Property representative |
    Yes, the Sun Bowl Stadium is under a 10 minute walk from the hotel.
    0
    Votes
    PickySleeper482
    September 11, 2016|
    AnswerShow all 4 answers
    Response from LorenzoFlores | Property representative |
    Unfortunately, we are not pet friendly. Service dogs are welcomed.
    1
    Vote
    Room Tips
    "If you like your room really cold and it is really hot outside, don't pick a room on the top floor..."
    Read review
    "Avoid the lift area and take a high floor to lessen the A/con noise"
    Read review
    "stay away from elevators"
    Read review
    "Avoid 10 - 19 rooms which are near the elevator and loud ice machine."
    Read review
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