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Hilton Garden Inn El Paso/University

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Hilton Garden Inn El Paso\/University
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522 Reviews from our TripAdvisor Community

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Showing 507: English reviews
Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Stopped here for a 3 night stay for an out of town wedding. Staff super friendly. Establishment well kept. Room clean. Gin & tonic downstairs to die for. Great location. Full size in room Kuerig. Only complaint is the pillow, but I'm a crotchety old man. I won't even hesitate to stay here again next time I'm in the ELP... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ldebbs559
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - Thank you for your nice review. I am glad you enjoyed your stay. Please come back and see us again soon. Best Regards Michelle Kaip General Manager More 

S��͏D
1 review
5 of 5 stars Reviewed 1 week ago

My sons wedding this past weekend. All the family from out of town stayed at the hotel. The only mix up was on Friday when I went to reserve my sons room, it was given to someone else. But accommodations were made on Saturday for him and his grooms men to get ready for the wedding.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank guadalupel861
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guadalupe - Thank you for taking time to review our hotel. I am glad to hear the staff took good care of your son's wedding guests. Please come back and see us or send others our way. Sincerely Michelle Kaip General Manager More 

Albuquerque, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very good hotel. Clean and great location. Stayed here for a football game. They have a free shuttle also. Very happy with the hotel overall. Definitely use it again. Staff were friendly and service oriented. The rooms were clean and linens fresh.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christopher C
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Christopher - Thank you for your review. I am glad to see we have made a repeat guest. We will look forward to having you back with us again. Best Regards Michelle Kaip General Manager More 

Midland, TX
Level Contributor
134 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Hilton Garden Inn El Paso/University this past weekend to attend a football game at UTEP. The hotel is the perfect place to stay when attending UTEP events, and is very close to downtown El Paso, as well. In addition it would be the perfect hotel for those needing to be near Providence hospital. The hotel is... More 

Helpful?
Thank grayhog
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Grayhog - Thank you for your review. It is always great to see that we met or exceeded our guest's expectations. We will look forward to having you with us again in the future. Best Regards Michelle Kaip General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is beautiful, and very close to the UTEP campus. The lobby is very well decorated and welcoming. The rooms were very clean upon arrival. Easy to park and lots of common areas to relax in. Breakfast area is standard to a HGI.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Samantha M
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Samantha - Thank you for taking time to review our hotel. It is always rewarding to see we have met our guest's expectations. Come back and see us again soon. Sincerely Michelle Kaip General Manager More 

LA
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Overall it was a good stay. I was there for 2 nights with no complaints. If you are planning on sitting outside make sure you have insect repellent on. I got several mosquito bites from sitting outside. I did recommend the hotel provide an Off Candle to make it more desirable .

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank goosela
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - Thank you for your comments. Please know that we appreciate your feedback. Although it is not feasible to have candles around the outdoor areas of the hotel, we have contacted our pest control service and schedule the outside areas to be sprayed. Best Regards Michelle Kaip General Manager More 

Texas
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a quick night's rest on a long road trip and loved it. The beds are comfortable, the rooms are quiet and the breakfast spread is great (not free, but very worth the money!). Service was fantastic, and the pool has a great view as well. Would definitely stay here again!

Helpful?
Thank BackpackTortillas
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - Thank you for taking time to review our hotel. I am glad to see you enjoyed our amenities and staff. We will look forward to having you with us again in the future. Sincerely, Michelle Kaip General Manager More 

Lantana, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

On line check-in and room selection did not work. Only 4 handicapped parking spaces. Had to move car early the first morning to accommodate an event. Most of the staff are wonderful, especially the breakfast staff. Due to parking issues would probably not stay there again. The front desk staff seemed to be more concerned with the events at the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jane C
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Jane - Thank you for taking time to relate your experience. We are very sorry that the weekend activities caused you to be inconvenienced. We are glad to see that most of the staff was accommodating. We hope that we have an opportunity in the future to be of service to you. Sincerely, Michelle L. Kaip General Manager More 

Crofton, Maryland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location near many amenities (e.g. restaurants, bars, gas stations, downtown, Texas U) and route 10. Good for leisure too! Nice swimming pool. Free parking for guests. Tram system coming soon, but buses also available.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert O
Greenfield, Massachusetts
Level Contributor
267 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for just one night, but the room was comfortable and convenient. If you are visiting someone at the university, it located on the campus so it's about as convenient as you can get. I book Hilton all the time and it stood up to the Hikton reputation. It's within walking distance of many restaurants and shopping. The rooms... More 

Helpful?
Thank Michie1291
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the campus of the University of Texas at El Paso and across the street from two major medical centers. The hotel is within a 5 block radius of over 50 restaurants, bars and stores. Just one and half miles from the El Paso Convention Center/Downtown. ... more   less 

Additional Information about Hilton Garden Inn El Paso/University

Address: 111 West University Avenue, El Paso, TX 79902
Location: United States > Texas > El Paso
Price Range: $98 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn
Hotel Style:
#4 Business Hotel in El Paso
#4 Family Hotel in El Paso
#5 Romantic Hotel in El Paso
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