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Residence Inn El Paso

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#27 of 81 Hotels in El Paso
Certificate of Excellence
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Residence Inn El Paso
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124 Reviews from our TripAdvisor Community

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Showing 120: English reviews
1 review
5 of 5 stars Reviewed June 22, 2016 via mobile

Great places need great reviews! I have been to El Paso in the past for work and have stayed at numerous other properties. This is my 1st visit to The Residence Inn here in El Paso. 1st of all, the staff starting with the two managers that checked me in (Veronica & Danali), they were amazingly friendly and went above... More 

Helpful?
Thank Z L
Heidi P, General Manager at Residence Inn El Paso, responded to this review

Dear Z L: Thank you so much for your nice comment and review. We are happy to see that we made your stay enjoyable and looking forward serving you again in the near future. In the meanwhile wishing you Safe Travels and thank you for being our guest. Warm regards, More 

Gulf Breeze, Florida
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 22, 2016

The location was a perfect place to stop for us driving through from California to Florida. The hotel was well kept and clean. THE STAFF was incredible. I can't say enough about them. They were friendly and attentive. Would recommend this place to everyone.

Helpful?
Thank Scot C
Heidi P, General Manager at Residence Inn El Paso, responded to this review

Dear Scot C Thank you so much for your review and feedback. We are glad to see that you enjoyed your stay with us and hope you made it safely to Florida. We hope to serve you again in the future. In the meanwhile wishing you Safe Travels! Warm regards, More 

New York City, New York
Level Contributor
116 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 6, 2016

My husband traveled here in January, he indicated that the service excellence was incredible especially when you have to be away from your family for two weeks a Straight. The snacks they had out for the guests in the evening were perfect especially after a very long day of work.

Helpful?
Thank wasthechief
Heidi P, General Manager at Residence Inn El Paso, responded to this review

Dear wasthechief: Thank you for your review and feedback. We are happy to see you enjoyed your stay at our property and we were able to serve you. We strive to make your stay memorable and hope to serve you again in the future. In the meanwhile wishing you Safe Travels. More 

Tyler, Texas
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 3, 2016

I have stayed at Marriott's on a regular basis for over 30 years. As a platinum member I am used to extra service, but I have never encountered a more friendly or helpful staff than at this hotel. Christian and Veronica were fantastic. They called people by name, continually offered help and were exceptional in providing a great experience. We... More 

Helpful?
Thank boydpc
Heidi P, General Manager at Residence Inn El Paso, responded to this review

Dear boydpc: Thank you for your review and feedback. We were thrilled to see your comment about our staff, especially Veronica and Christian. We strive to provide excellent customer service and are always happy to see we exceeded our guest's expectations. We hope to serve you again in the near future, in the meanwhile wishing you Safe Travels! Warm regards, More 

Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 25, 2016 via mobile

This is my preferred hotel when I come to El Paso. Great caring staff. The rooms are big and spacious. Good location right of INTERSTATE 10. The mix and mingle from 6 to 730 always has good good and drinks.

Helpful?
Thank Mike B
Heidi P, General Manager at Residence Inn El Paso, responded to this review

Dear Mike B: Thank you for your review and kind words. We strive to provide excellent service and are hear we met yours and therefore our expectations. Looking forward serving you again soon. In the meanwhile wishing you Safe Travels! Warm regards, Heidi More 

Chihuahua, Mexico
1 review
5 of 5 stars Reviewed May 8, 2016

all the staff are very frendly, i had a little ploblem whith my air coditioner and i call front desk and the guys of maintance they fixed very fast. the pool it was very clean and the water was warm perfect for the kids.

Helpful?
Thank ruizramiro09
Heidi P, General Manager at Residence Inn El Paso, responded to this review

Dear ruizramiro09: Thank you for your review and feedback. We are thrilled you enjoyed your stay with us. I do apologize about the A/C, but are happy to see it was taken care of promptly. We hope to serve you again in the near future. In the meanwhile wishing you Safe Travels! Warm regards, Heidi More 

Tucson, Arizona
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 1, 2016

We had had a tough day. We started by blowing-out the transmission on our van. By the time we arrived for the night in El Paso, we were exhausted. Ivan Perez met us at the front desk. He was helpful, kind and actually gave us an up-graded room. Ivan's caring attitude was deeply appreciated! We will be staying in a... More 

Helpful?
Thank mxmlxm
Heidi P, General Manager at Residence Inn El Paso, responded to this review

Dear mxmlxm: Thank you for your review and nice comment about Ivan. We are always thrilled to hear we meet/exceed our guest's satisfaction and looking forward serving you again on your trip back. In the meanwhile wishing you Safe Travels! Warm regards, More 

Denton, Texas
1 review
5 of 5 stars Reviewed March 26, 2016 via mobile

I stayed at the holiday in in El paso during a business trip. My favorite part was the service at the bar. Raphael was a gear guy who always made sure my glass was full. I would definetly recommend it's place to anyone coming to El paso.

Helpful?
Thank Blake B
Heidi P, General Manager at Residence Inn El Paso, responded to this review

Dear Blake B. : Thank you for your review, but based on your comment I believe this might go to a different hotel. I hope we get a change to serve you in the future and introduce our hotel to you. More 

Austin, Texas
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 2, 2016

Really a 4.5 review, since the staff were very friendly, the room large and comfortable, breakfast adequate, and we were very satisfied. But I found it disconcerting that a hotel this close to the airport did not have an airport shuttle. (We passed 2 other Marriott hotels in the cab to the airport. Why don't they work on this together?)... More 

Helpful?
Thank Mina-Mary
Heidi P, General Manager at Residence Inn El Paso, responded to this review

Dear Mna-Mary: Thank you for your review and feedback. I do apologize about not having an airport shuttle, but we are always happy to help make arrangements for a shuttle for our guest's. You are correct in regards to the beer/wine in the market. We do not have a license to have beer/wine in our market. I am happy to... More 

2 reviews
5 of 5 stars Reviewed February 16, 2016

I recently stayed at the Residence Inn in El Paso, TX. I have nothing but great things to say about my stay there. Everyone, from the women who cleaned my room, to the front desk personnel were very friendly and very helpful. The place was clean and my room was extremely comfortable. Veronica, Norma and Ivan bent over backwards to... More 

Helpful?
Thank David W
Heidi P, General Manager at Residence Inn El Paso, responded to this review

Dear David W: Thank you for your review and nice comments and are looking forward to seeing you soon again . We enjoyed serving you. Wishing you Safe Travels! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come experience the Sun City at Residence Inn El Paso Hotel, the preferred choice of El Paso, TX hotels near El Paso Airport. Just minutes from the airport, University of Texas at El Paso, Fort Bliss and many area attractions, we're centrally located off I-10 between Airway and Geronimo. Our convenient location places you minutes from Boeing, Raytheon, Johnson Controls, Lear Corporation and Scientific Atlanta. Whether you're staying in El Paso for one night or one month, our extended-stay hotel in El Paso, TX caters to your every need. We offer spacious suites with separate living areas and fully equipped kitchens. Wake each morning to a delicious free breakfast buffet, and stay productive with free Wi-Fi and business services. For the kids, we offer the Nickelodeon Your Stay Program - a great way to help young travelers enjoy their stay. Pets are welcome, too (fee applies). Come experience the ambiance and neighborly charm of the finest El Paso suites at Residence Inn by Marriott El Paso, TX Hotel. ... more   less 

Additional Information about Residence Inn El Paso

Address: 6355 Gateway Blvd W, El Paso, TX 79925-3514
Location: United States > Texas > El Paso
Price Range: $98 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn El Paso 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn El Paso Hotel El Paso
El Paso Residence Inn
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