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IHG Army Hotel - Guesthouse 1744

1744 Victory Ave, Fort Bliss, ** Military / DoD only **, El Paso, TX 79906
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IHG Army Hotel - Guesthouse 1744
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37 Reviews from our TripAdvisor Community

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El Paso, Texas
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 2, 2016

I've stayed here several times but it just gets better every time I stay. Firstly, I appreciate the complimentary breakfast every morning. Its simple but has everything you need. The rooms are spacious and clean. I do wish they had a bigger exercise room but there are gyms on post so its not a big deal. Staff is courteous and... More 

Helpful?
Thank Tkwoods22
Mark N, General Manager at IHG Army Hotel - Guesthouse 1744, responded to this review

Greetings, Thank you so much for the great review and for continuing to choose us when you visit Ft. Bliss. We appreciate all feedback good or bad and I wanted you to know, we are in the process of upgrading our internet service so I am confident you'll notice the change on your next visit Thanks again! Sincerely, Mark Najera... More 

Silver City, New Mexico
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed December 12, 2015

Stayed here for several days when a relative deployed. First time since IHG took over. Great staff, very nice facility, good breakfast, dog friendly, no complaints. The Victory Dr facility is in easy wallking distance to PX and restaurants. Dog park and credit union are nearby. Plan to stay again when relative redeploys. Kudos to IHG staff. You treated us... More 

Helpful?
Thank GretchenNM
Mark N, General Manager at IHG Army Hotel - Guesthouse 1744, responded to this review

Thank you so much for staying with us and taking the time to write to tripadvisor.com with your kind and detailed review. We are delighted to learn that you and "your best friend" enjoyed your stay at Holiday Inn Express/IHG Army Hotel. Respectfully, Mark Najera General Manager More 

Wisconsin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 29, 2015 via mobile

We've stayed at this particular lodge on several occasions...the rooms are extremely nice & very well maintained! The location is excellent...easy walking distance to Freedom Crossing! Laundry facilities are great! Although we did have some billing issues...the manager was quick to correct! Would definitely recommend to anyone moving in or out of Bliss! 🇺🇸

Helpful?
1 Thank CJC0602
Mark N, General Manager at IHG Army Hotel - Guesthouse 1744, responded to this review

Dear CJC0602, On behalf of our entire staff, thank you so much for writing such an awesome review. It's such a great feeling for us to know that our guests are happy when they stay with us and we wanted you to know how much we appreciate the time you to to recognize our service. We hope to see you... More 

New Port Richey, Florida
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 12, 2015

I stayed here with my family (as retired military) for one night on a road trip to California. It was clean, comfortable, and quiet. We had a suite with a king size bed separate from the living/dining area, small kitchen and dining table. There was a fold out sofa. We were very comfortable and would have been happy to stay... More 

Helpful?
Thank L B
Mark N, General Manager at IHG Army Hotel - Guesthouse 1744, responded to this review

We're so pleased to hear that you enjoyed your stay with us ! Sincere thanks to you for such great comments. We hope to see you again in the future. Sincerely, Mark N General Manager More 

Tampa, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2015 via mobile

We stayed in the old barracks and it was great. The price was amazing! It fit our large family comfortably and the breakfast at the main site was excellent--not a minuscule breakfast--and filled our bellies so we could hit the road quickly after check-out. We also liked the plaza nearby on post. It even had a splash pad for the... More 

Helpful?
1 Thank Aaronandtiffany1
Mark N, General Manager at IHG Army Hotel - Guesthouse 1744, responded to this review

Thank you so much for taking the time to write such a great review. I'm glad you were able to enjoy all Ft Bliss has to offer. We hope to see you again in the future! Sincerely, Mark N General Manager More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

Always a home away from home...I cannot complain. Best rate, safety of being on a military post & close to food, parks and entertaining facilities 😀 😀My kids are always happy here. El Paso has great food, my favorite is KiKi's Mexican Restaurant on Piedras .

Helpful?
Thank Maria R
Mark N, General Manager at IHG Army Hotel - Guesthouse 1744, responded to this review

We would be delighted to welcome you back on your next journey through El Paso/Ft. Bliss. Thank you very much for the input, we love hearing how our guests experience was perceived. Sincerely, Mark N General Manager More 

Nashville, Tennessee
Level Contributor
664 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 423 helpful votes
2 of 5 stars Reviewed June 30, 2015

...and maybe this is great for those who have pets however the staff gave more rights to those with pets than without and the hotel has poor policies to cover situations with those who have loud animals. A few doors down from our room were two small yippy, LOUD, unhappy dogs. These dogs made so much noise that even with... More 

Helpful?
1 Thank Ann C
Mark N, General Manager at IHG Army Hotel - Guesthouse 1744, responded to this review

Thank you for your feedback and for bringing these matters to our attention. We strive to maintain our guests needs and I assure you we have looked into this situation. I sincerely apologize for any discomfort you experienced. If I could be of any service to you, should elect to return, I would like to offer you my personal attention... More 

Alexandria, Virginia
Level Contributor
374 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed June 26, 2015

So, this Army Lodging/Guesthouse at Ft. Bliss, TX is operated by Holiday Inn Express (IHG). It's modern and very clean. Rooms are well-maintained and very comfortable. Having a microwave, coffee maker and frig was plus. Comfortable king-size bed. Breakfast was fairly good. Outdoor pool is nice, but the water might be rather cold since this is a high desert location.... More 

Helpful?
Thank 808MikeN
Mark N, General Manager at IHG Army Hotel - Guesthouse 1744, responded to this review

Thank you very much for taking the time to review your stay here at the Holiday Inn Express. We are always appreciative hearing back from our guests. Hopefully you'll be back to El Paso someday and we invite you once again to be our guest! Sincerely, Mark N General Manager More 

Dallas, Texas
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 16, 2015

I went with my sister to see my nephew stationed at Ft. Bliss TX and expected a very drab stale establishment. Quite the contrary! The rooms were tastefully done and great mattresses! The staff was so friendly, the hotel shuttle even took us to a steakhouse off base and picked us up, Andre the driver was just a gem. It's... More 

Helpful?
1 Thank SusieQSFE
Mark N, General Manager at IHG Army Hotel - Guesthouse 1744, responded to this review

Thank you for such an awesome review and recognizing our staff member. We always appreciate when our team is recognized for a job well done. Our sincerest thanks! Respectfully, Mark Najera General Manager More 

1 review
2 of 5 stars Reviewed October 7, 2014

I don't usually complain about anything... But besides the whack "breakfast" here & the fact that when you shower expect to clean the wet floor with multiple soaked towels... The WIFI is horrible. Usually It wouldn't be a big deal but I'm trying to apply for jobs in El Paso (Aka north Juarez) & MULTIPLE TIMES I've completed applications only... More 

Helpful?
Thank Goodwifiisamust
IHGFB, General Manager at IHG Army Hotel - Guesthouse 1744, responded to this review

Dear Valued Guest: Thank you so much for your feedback in regards to your stay at our Biggs property on East Fort Bliss. We are in continuous effort to improve our hotels to ensure a great guest experience and we apologize for any inconvenience you experienced during your stay. Please feel free to contact me if you have any further... More 

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