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Comfort Inn & Suites I-10 Airport

2.5 of 5
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6645 Gateway West, El Paso, TX 79925
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1 room 1 adult
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Comfort Inn & Suites I-10 Airport
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205 Reviews from our TripAdvisor Community

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El Paso
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Wow wonderful expirence one of the things that catch my attention was when i was checking inn was how norma and elizabeth the two ladys at the front desk did really good team work .always a smile on their faces. The hotel smelled so clean .the gentle man name gerardo was really helpfull when we ask him for extra towel... More 

Helpful?
Thank Carol P
Albuquerque, New Mexico
1 review
4 of 5 stars Reviewed 4 days ago NEW

Lorenzo H. El Paso for some strange reason justified by the so called laws of supply and demand is a difficult place to get a room and certainly the most expensive city in the southwest to get a room. After being told "No" room at the inn on 4 attempts that day to get a room, Norma the Manager and... More 

Helpful?
Thank Lorenzo H
LindaS501, General Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for your feedback. I am glad that our level of customer service exceeded your expectations. I will make sure to pass on your comments to the executive team. We always welcome concerns that give us the opportunity to improve. We are glad we were able to accommodate you, and look forward to seeing you soon. Kind Regards, Norma... More 

Austin, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

One of the best stays I've had in El Paso. The rooms were nice and clean, the hotel staff is very friendly and helpful. The breakfast was great love the pancake and waffle machine coffee is available 24/7 which is a plus. Just want to thank Norma and her staff for a great stay.

Helpful?
Thank Russ123456789
LindaS501, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Wow! Thank you for your kind comments! We take our service seriously, and reading comments like yours let us know that our hard work is paying off. We look forward to the chance to host you again. Thanks, Norma Galaviz General Manager Comfort Inn & Suites 9152257890 More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

After a long trip from California my friends and i were super exhausted. Martha at the front desk made our check in quick and easy. She explained about breakfast and the wifi password with a smile at all times. My friends and I loved our visit to El Paso.

Helpful?
Thank violetpaulette a
LindaS501, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for your feedback and ratings. Especially thank you for your nice comment in regards to Martha. We take pride of our hotel and our number one goal is to provide you and every single guest with the best possible service. We hope to see you soon and hopefully I get to personally meet you, I am here at... More 

Killeen, Texas
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Room was nice and clean. Had trouble with the TV but the hotel staff was really helpful. Joshua was helpful and willing to hear me out. Martha was also nice and very friendly. I only wish that their snack shop had some healthier snacks but other than that if I'm in town again I will definitely stay here.

Helpful?
Thank Abel O
LindaS501, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for your review of our property and specially thank you for your kind words in regards to Josh and Martha. We strive to provide excellent customer service and were thrilled to see your comment. We hope to serve you again in the near future. Sincerely, Norma Galaviz General Manager Comfort Inn & Suites 9152257890 More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I usually access this hotel about once a month and is always perfect. Excellent customer service, room's always clean and staff is very polite. I would recommend this hotel to anyone whether for business or pleasure. Thanks comfort inn!!!

Helpful?
Thank Cesar V
LindaS501, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for your review and kind words. We strive to exceed our guests expectations and are always excited to see that we succeeded. We appreciate your recommendations and hope to serve you again soon. Kind Regards, Norma Galaviz General Manager Comfort Inn & Suites 9152257890 More 

Albuquerque, New Mexico
2 reviews
5 of 5 stars Reviewed 1 week ago

I always stay here when I'm in El Paso. The staff is great, Sara at the front desk is always very polite and very helpfull. The rooms are always clean and the breakfast is really great. If you arrive early enough they have a happy hour with Free BEER and Pizza!!!!!!!!

Helpful?
Thank Oscarc_2099
LindaS501, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for you feedback we are happy to hear you enjoyed our amenities and the service you received. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Hope to... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

I definitely recommend this hotel, the customer service was exceptional. The rooms were super clean, and it doesn't smell like old carpet. I want to them Mrs. Norma, Mr. Josh, and all the crew that work there. All the employees I talk to were really professional and friendly.

Helpful?
Thank A TripAdvisor Member
LindaS501, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for taking the time to write a review for the Comfort Inn. Comments like yours is what we look forward to. We strive to provide an excellent service and I am glad to see we accomplished this with our guests. Whenever you are in El Paso please do not hesitate to contact us directly to take care of... More 

El Paso
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was helped by a lady named Elizabeth and a gentleman named Gerardo , great service and great hotel!! If you are ever in El paso this is where you want to stay. The hotel is clean and the staff is wonderful.

Helpful?
Thank Roberto J
LindaS501, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you so much for taking the time to write a review about the Comfort Inn & Suites. We are so pleased that you had a great experience with us. Comments like yours is what we strive for. Please stop by again the next time you are in El Paso. Sincerely, Norma Galaviz General Manager Comfort Inn & Suites 9152257890 More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was passing through el paso with some friends and we came across this hotel. Sara at the front desk was sweet and professional she answered all my questions. The rooms where really spacious also clean. The breakfast was amazing!! Will stay here again!

Helpful?
Thank Sebastian A
LindaS501, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you so much for the awesome review you wrote for the Comfort Inn & Suites in El Paso, TX. We really appreciate you taking the time to do that for us. We love it when we receive reviews such as yours. It means we are on the right track to help our guests feel welcome and at home when... More 

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