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Hawthorn Suites by Wyndham EL Paso Airport

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Hawthorn Suites by Wyndham EL Paso Airport
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826 Reviews from our TripAdvisor Community

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Reviewed 4 days ago NEWvia mobile

I am in El Paso for a food show and am staying at the Hawthorn. I was given a regular room when I checked in and on the 3rd day need more space to house equipment for I am a Chef. I asked Juan at the front desk to upgrade me to a suite. He went out of his way...

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Helpful?
Thank Kimberly M
Encinitas, California
HOTEL’S FAVORITE REVIEW
Reviewed March 20, 2017

Been staying here for the last few yrs and it keeps getting better. Very nice rooms, well furnished & always very clean.. Beds are comfy & rooms have Fridge, Microwave & free wi-fi. Front office manager Rosie, always v helpful & accommodating, keeps this place running smooth. Front desk clerks, housekeeping & all personnel are always v polite & professional....

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Helpful?
Thank geronimo248
About Hotel's Favorite Review
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your comments, they are well received. We look forward to your return and appreciate the employee comments, I must agree!

Chihuahua, Mexico
Reviewed 4 days ago NEW

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank jorgeZ1364BE
Atlanta, Georgia
Reviewed 4 days ago NEW

I arrived as a late check in as i was driving cross country from California. I arrived to a beautiful lobby with men standing around with one at desk with lady as i checked in. Maybe she was training, i felt like i was being watched. I was put in an old room on first floor, no latch, but an...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank angelaaP5825TE
Atlanta, Georgia
Reviewed 1 week ago

This hotel inspite of recent renovations has a worn and tired feel to it. Breakfast is also not up to standard for the price

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank brucedevine
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your comments as we strive to have all guests enjoy their stay at the Hawthorn. My apologies that you found our hotel otherwise as we certainly appreciate your business. The Hawthorn is under new Ownership and is looking forward to many new features coming in the very new future. The Hotel is a great one and we...

Phoenix, Arizona
Reviewed 1 week ago

Excellent value for the price. We were passing thru El Paso and needed a room for the night. Could not have made a better choice.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank 344ronnies
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your response. We so appreciate your business and very happy that you enjoyed your stay with us. Come back soon.

El Paso, Texas
Reviewed 2 weeks ago

Yes, when I decided.to.fo.with roo. Was because I had thought I'd have a living room... not min that case.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank jorgerW6792NT
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

The Management and staff are here to assist all guests with any concerns. Sorry you did not reach out to one of us to perhaps make your stay more enjoyable or explain our room types. We thank you for staying with us and hope that you book with us again.

San Antonio, Texas
Reviewed 2 weeks ago via mobile

Came into El Paso for a quick business trip and stayed overnight at the Hawthorn. The hotel was nice and the lobby was large and seemed upgraded. The gentlemen at the fronts desk, Austin, whom informed me he was the new guy was kind and courteous with all of my questions and stay. The rooms and hallways could use some...

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Helpful?
Thank ivandenata
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Happy to hear that you were welcomed by our Front Desk Associate in a professional manner as we strive to give great customer service. We appreciate all reviews and look forward to your return. Thank you.

Suwanee, Georgia
Reviewed 3 weeks ago

We flew in to El Paso in the evening with plans to stay at the Hawthorn overnight before picking up the rental car and heading north. We were a little dismayed when it took the shuttle three calls and 45 minutes to pick us up at the airport. We found out that the shuttle will take you anywhere within a...

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Helpful?
Thank Bill H
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your comments and I am pleased that our son liked the Texas shaped waffles and that our staff was courteous. The Hawthorn shuttles for another hotel as well and we are sorry for this inconvenience and timing issue. We know you have a choice when making your reservations for lodging and we sure hope that you come...

ABQ, United States
Reviewed 3 weeks ago

Stayed overnight after a concert in town. Didn't use any of the amenities so can't comment on them. Room was comfortable enough; a bit small but OK for us as we only needed the room overnight. Hotel was quiet; no loud parties, TVs, etc. Hotel is showing its age; that's the reason for an average rating. Lobby appeared to be...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
1Thank Mark C
GMHawthornSuites, Front Office Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your review to us. We need to know what we can do to make your stay more enjoyable. Your comments are important to all of us and have been addressed with the proper departments. Thanks again and we look forward to serving you again. Love to see you come back to us.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Hawthorn Suites by Wyndham EL Paso Airport

Address: 6789 Boeing Dr, El Paso, TX 79925-1103
Location: United States > Texas > El Paso
Price Range: $87 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham EL Paso Airport 2.5*
Number of rooms: 191
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Also Known As:
Hawthorn Suites By Wyndham - El Paso Hotel El Paso
Hawthorn Suites El Paso
Hawthorn Hotel El Paso
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Questions & Answers

Here's what travelers have asked, with answers from Hawthorn Suites by Wyndham EL Paso Airport staff and other travelers.
5 questions
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Buena Park, California

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Questions? Get answers from Hawthorn Suites by Wyndham EL Paso Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't use their facility”
Micpea16, 4 weeks ago | Read review
“Please stay at the Hawthorne by the airport, is definitely a place to rest, relax and take care of your business or have a staycation.”
, Mar 18, 2017 | Read review
“Ground floor close to lobby”
552kareyw, Feb 19, 2017 | Read review
“Rooms are spread out over property with some areas very quiet”
donaldw840, Sep 27, 2016 | Read review
“The extra charge for the larger suites are well worth it.”
elynch44, Aug 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question