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    Hotel Indigo El Paso Downtown

    325 N Kansas St, El Paso, TX 79901-1411
    +1 877-859-5095
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    10/29/2017 10/30/2017
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    $105
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    Traveler (130)
    Room & Suite (34)
    Pool & Beach (19)
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    Overview
    • Excellent76%
    • Very good15%
    • Average3%
    • Poor2%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    3.5 Star Hotel
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    Radisson Hotel El Paso Airport
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    #7 of 80 hotels in El Paso
     
    Hilton Garden Inn El Paso/University
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    Doubletree Hotel El Paso Downtown/City Center
    923 reviews
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    Hampton Inn & Suites El Paso-Airport
    523 reviews
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    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (317)
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    1 - 5 of 310 reviews

    Reviewed 1 week ago

    Stayed one night on a road trip to Dallas. From valet to checkin, very attentive, friendly and service oriented staff. The lobby and pool area was 3 floors up and has a view of the city skyline. Visited pool area later that day and it...More

    Thank Frank M
    Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded 4 days ago

    Thank you Frank, for choosing us a stop on your long Texas Road Trip. El Paso has become a required stop for anyone travelling across Texas. And now, with Hotel Indigo being the first and only award winning Boutique hotel, that stop has become a...More

    Hotel's Favorite
    Reviewed December 30, 2016 via mobile

    This was a fabulous stay for my family and I right in the heart of downtown El Paso! From the moment we drove up to the valet,we were greeted in a welcoming way. Our check in was pleasant and staff was very friendly. I peeked...More

    2  Thank Mluca9
    Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded January 2, 2017

    Dear Mluca9, These kind of reviews just make our day! It seems you all enjoyed Hotel Indigo El Paso Downtown to its fullest. Specially those 8 yr old and 2 yr old VIP Guests. We know far too well those are the real decision-makers in...More

    Reviewed 2 weeks ago

    Ultimately, We were happy, so Ill start with the positives. Firstly, the bed.Usually I am dissatisfied or unaffected by the bed at any of my hotel stays... But I have to say, this was super comfy. Surprisingly comfy. But that is always personal preference so...More

    Thank Evan M
    Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded 2 weeks ago

    Dear Evan M, Thank you very much for your detailed feedback. It always speaks highly of a review that offers both positive as well as negative comments about us, about our product and about a service. We have discussed in detail within our team all...More

    Reviewed 2 weeks ago

    Apparently the idea that a hotel is a clean, quiet, place to get a good nights rest is foreign to the Indigo. First stop, arrive at our room to find an ugly backed up, plugged toilet, how did housekeeping miss that? Then loud rock music...More

    Thank Jxstr
    Response from IHGService, Guest Relations Manager at Hotel Indigo El Paso DowntownResponded 3 days ago

    Hi Jxstr, Thank you so much for sharing your experience with our hotel. I would like to apologize for the issues you had with noise and the toilet. We always aim to provide an exceptional stay for all of our guests that is why I...More

    Reviewed 3 weeks ago

    Hotel Indigo is my favorite hotel in El Paso. I tried to make a short notice reservation last week, but the hotel was sold out. I reached out to the front desk staff and I had the pleasure of working with Ms. Jacqueline Reyna. I...More

    1  Thank Chris K
    Radisson Hotel El Paso Airport
    731 reviews
    #7 of 80 hotels in El Paso
     
    Hilton Garden Inn El Paso/University
    653 reviews
    #4 of 80 hotels in El Paso
     
    Doubletree Hotel El Paso Downtown/City Center
    923 reviews
    #12 of 80 hotels in El Paso
     
    Hampton Inn & Suites El Paso-Airport
    523 reviews
    #1 of 80 hotels in El Paso
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $121 - $222 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Travelocity, Booking.com, Hotels.com, Expedia, Orbitz, IHG, HotelQuickly, Cheap Tickets and getaroom.com so you can book your Hotel Indigo El Paso Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • El Paso
    Add Photo Photos
    Traveler (130)
    Room & Suite (34)
    Pool & Beach (19)
    Dining (4)
    Hotel & Grounds (114)
    Bathroom (4)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    Hilton Garden Inn El Paso/University
    653 reviews
    1.21 miles away
     
    Radisson Hotel El Paso Airport
    731 reviews
    5.86 miles away
     
    Doubletree Hotel El Paso Downtown/City Center
    923 reviews
    .26 miles away
     
    Hampton Inn & Suites El Paso-Airport
    523 reviews
    5.56 miles away
     
    Nearby Restaurants
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    .10 miles away
    Coffee Box
    30 reviews
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    Pot au Feu
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    .08 miles away
    Circa 1963
    21 reviews
    .01 miles away
    Nearby Attractions
    Plaza Theatre
    254 reviews
    .39 miles away
    The El Paso Holocaust Museum
    136 reviews
    .31 miles away
    El Paso Museum of Art
    162 reviews
    .26 miles away
    St. Patrick Cathedral
    32 reviews
    .49 miles away
    Ask a question
    Questions & Answers
    malcolmw263
    April 9, 2017|
    AnswerShow all 7 answers
    Response from Crad1998 | Reviewed this property |
    Service was ok. I only ate breakfast there .
    0
    Votes
    chicosmama
    October 14, 2016|
    AnswerShow all 2 answers
    Response from marcyro | Reviewed this property |
    4-5 blocks, it is super close.
    0
    Votes
    RobertBabb
    February 1, 2016|
    AnswerShow all 2 answers
    Response from aussieanne2014 | Reviewed this property |
    Sorry don't know. Best to ask the hotel
    0
    Votes
    Room Tips
    "On nights they have parties, If you want to sleep avoid a pool view"
    Read review
    "try another hotel"
    Read review
    "Request a room with a pool view"
    Read review
    "if you go to bed before 11PM, ask for an east facing room."
    Read review
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