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SpringHill Suites El Paso

Expedia.com$110*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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SpringHill Suites El Paso
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118 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites El Paso
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Showing 111: English reviews
Bristol, Tennessee
Reviewed May 17, 2016

We pulled into the springhill suites late afternoon after a long drive from Austin. Yvonne, the front desk person was extremely helpful, courteous and efficient in helping us with a room not on the highway as we are light sleepers. She was fantastic. We had agreat stay, comfortable room, great breakfast. Yvoone was also helpful in recommending a restaurant within...

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Helpful?
Thank len f
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you for taking the time to tell us about your stay with us. We are happy to see you enjoyed your quiet room and our breakfast. We strive to always deliver flawless service and it looks like we succeeded. Please make sure to come visit us again!

Fort Worth, Texas
Reviewed May 5, 2016

Ok Springhill but the Wi-Fi is HORRIBLE! The rooms are pretty nicely upgraded and the bed was ok. The breakfast was ok....just average. Location is very far west El Paso and several miles back to the city. Manager did me a big favor and moved me away from Very Loud kids that moved into the room next to mine..... very...

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Helpful?
Thank Reford B
Rebecca S, Front Office Manager at SpringHill Suites El Paso, responded to this review

Thank you for taking the time to review us! We apologize for the internet and noise issues you encountered during your stay. We understand how important it is to have internet accessibility and quiet accomodations. As a valued guest, your comments have been shared with the appropiate departments to ensure that this is an isolated issue and to continue to...

Flower Mound, Texas
Reviewed May 3, 2016

Located on Remcon street (off Mesa), the hotel's location was ideal to access shopping, restaurants, etc. The complimentary breakfast choices was good. As for the room, it was ok ... The bed linen appeared clean but quite crumpled ... The water draining out of the bathtub was extremely slow ... The water pressure in the shower was constantly varying (perhaps...

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Helpful?
Thank m_selvanayakam
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you for your feedback. I'm happy to see you enjoyed our breakfast and the location of our hotel. I apologize for the bed linen and plumbing issues you encountered. Rest assured I have spoken with our housekeeping and maintenance staff about the issues. Once again thank you so much for staying with us and hopefully we will see you...

Reviewed April 25, 2016

I was in El Paso for a weekend golf trip, stayed at Springhill Suites, the rooms are bigger than average, the sink, fridge, work desk and couch was a nice amenity. I base my hotel opinions on the shower. Happy to report pressure and hot water was great! Beds were decent, not the best mattress but I guess being so...

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Helpful?
1Thank Simon G
Rebecca S, Front Office Manager at SpringHill Suites El Paso, responded to this review

Thank you for taking the time to review us! We're happy to hear that you enjoyed your stay us. We hope you will stay with us again, the next time you're in the El Paso area!

Reviewed April 13, 2016

The hotel was perfect. My room was remodeled and in exceptional condition. The lobby was great, the staff was friendly and the hot tub one of the best I have experienced in a long time. The hotel was easy on and easy off the freeway and very close to Walmart and numerous restaurants. The hotel gave me an overall safe...

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Helpful?
1Thank Cypressman
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you so much for your feedback about our hotel. Your stay must have been one for the books! I'm happy you enjoyed your newly renovated room. We take pride in not only meeting but exceeding your expectations. Make sure to visit us again soon! Thank you once for your business!

Reviewed March 30, 2016 via mobile

This is a safe and comfortable hotel...rooms are clean and staff is friendly. If you're in for a night or two, definitely try this hotel. Dining is nearby and it's pretty darn close to the airport too. Next time I'm in town, I'll try them first.

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Helpful?
Thank Clint L
Rebecca S, Front Office Manager at SpringHill Suites El Paso, responded to this review

Thank you for taking the time to review us! We're delighted that you enjoyed your stay with us and look forward to seeing you the next time you're in El Paso!

Reviewed March 25, 2016

Checked in smoothly, but going to our room, elevator wan't working. One go the worker stated someone was holding it for 30 minutes, we waited. The ones holding was the construction worker hauling down trash. One elevator not working. AC wasn't working, so told the front desk, and she stated the window unit is not working , but on the...

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Helpful?
Thank Marilyn P
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you so much for your review of our hotel. I'm sorry you encountered issues with the elevators. We try our best to have the least amount of impact on our guests during the renovation and it looks like we failed during your stay. The air conditioning unit in your room is controlled but the thermostat on the wall. I'm...

Reviewed March 20, 2016 via mobile

We knew that the hotel was renovating before we arrived. The staff made us feel very welcome, complimentary breakfast was amazing, although I didn't use the work out room it looked to be up to date. The rooms were very cozy and at home feeling and the showers weren't the slow trickle. All together a wonderful stay for my family...

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Helpful?
1Thank Heather K
Rebecca S, Front Office Manager at SpringHill Suites El Paso, responded to this review

Heather, Thank you for taking the time to review our hotel! We're happy to hear that you enjoyed your stay with us. We hope to see you again soon!

Albuquerque, New Mexico
Reviewed February 22, 2016

We went on a weekend and weren't bothered by the renovations going on. Our whole floor, the top one, seemed complete so didn't even notice it. Great clean suites. Only issue we had was breakfast wasn't ready on time in the morning, we waited about half hour and still wasn't out, so we had to go out to eat as...

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Helpful?
Thank bruce p
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you so much for your nice comments about our hotel. I'm glad you enjoyed our renovated rooms. I apologize for the late breakfast. I'll speak to our breakfast attendants about making sure they need to have everything ready on time. Thank you so much for staying with us and hopefully we will see you again soon.

Albuquerque, New Mexico
Reviewed February 22, 2016

The hotel is currently under construction and they allowed the work crew to stay in the hotel. The work crew was drunk and smoking pot in the room and then started to harass my girls. We were there on a volleyball tournament. After alerting the hotel staff they wanted us to move. We had to call the police and then...

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Helpful?
Thank jsvtorres
Rebecca S, Front Office Manager at SpringHill Suites El Paso, responded to this review

We apologize for the negative experience you encountered during your stay with us. Our Front Desk called the police because the individuals involved are not a part of our staff and for security. We offered to move to the guests involved to our sister property but it was refused. The individuals involved are no longer with the renovation crew. Once...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites El Paso

Address: 7518 Remcon Cir, El Paso, TX 79912
Location: United States > Texas > El Paso
Price Range: $95 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites El Paso 3*
Number of rooms: 35
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Also Known As:
Springhill Suites El Paso Hotel El Paso
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Questions & Answers

Questions? Get answers from SpringHill Suites El Paso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“top floor is usually the quietest”
davaltar3, Nov 17, 2016 | Read review
“If your a light sleeper stay away from the freeway side.”
jasonbK8933KX, Jun 16, 2016 | Read review
“If you are sensitive to noise, ask for a room on the side away from the interstate highway.”
rocman, Jun 13, 2016 | Read review
“if light sleeper, request room away from I10”
lenf48, May 17, 2016 | Read review
“Easy I-10 Freeway access, take Mesa exit”
simongU2114MR, Apr 25, 2016 | Read review
5 of 5
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Expedia.com
$110* /night
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Prices are for 1 room, 2 adults
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