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Holiday Inn Express Hotel & Suites El Paso

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#31 of 81 Hotels in El Paso
Certificate of Excellence
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79 Reviews from our TripAdvisor Community

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Showing 73: English reviews
El Paso, Texas
1 review
5 of 5 stars Reviewed February 16, 2016

I had to check into the hotel for one evening. My daughter and were looking for a little relaxation and time together since having a baby sister 20 months ago. The room was great, clean and comfortable. The pool was nice, the hot tub was fantastic. We went back to our room, got clean and ready for bed, watched a... More 

Helpful?
Thank CarolynAnnCT
Phoenix, Arizona
Level Contributor
59 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed January 26, 2016 via mobile

We stay pretty much exclusively at HI Express. This one is the best we've been in. At check in, I had a reservation for a govt. rate of $95. The girl told me I qualified for a city govt. rate, not federal and charged me $85! When does that ever? The rooms were oversized and clean. Great mattress and 4... More 

Helpful?
Thank Dbax
Kansas City, Missouri
Level Contributor
123 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed September 3, 2015

Stayed at this property 2 seperate times within a week (total 3 nts.) and the visit couldn't be better. If visiting El Paso on the westside, then this is the property. Quiet location well enough off of I-10; safe area and well lit. Not noisy like the eastside of town or by the airport area. Stay here for comfort, good... More 

Helpful?
1 Thank Traveller19842012
Columbia, South Carolina
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed August 15, 2015

I've been traveling on business to El Paso about every other week for the last 3 months and have stayed at this Holiday Inn Express four nights each trip. So, after 32 nights, I think I can give a fairly accurate review of this property. First, the staff is, overall, friendly and helpful. When I've had issues, they seem to... More 

Helpful?
2 Thank Will B
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites El Paso, responded to this review

Dear Will B, Thank you for your patronage as an IHG Rewards Club member and for posting a candid review for our hotel. It is great to know that you have always appreciated the service provided by our staff, the cleanliness of our rooms, and our breakfast. However, we regret to learn about your dissatisfaction with our fitness center. Rest... More 

2 reviews
4 of 5 stars Reviewed August 9, 2015 via mobile

Stayed here on our way out and way back from Houston to Cali and Cali to Houston. Both times the front desk clerk(s) were welcoming and polite. Clean rooms and comfortable. Breakfast was good. Close to I-10. The hotel is only 8 miles from New Mexico so it is on the far west side of El Paso. Plenty of quick... More 

Helpful?
Thank Patricia B M
Missouri
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 9, 2015

New property amongst other brand new properties close to airport. Everything was clean and proper. The only drawback is there isn't really much around it in the way of restuarants. There was a restaurant inside another property a short walk away, but I did not eat there. I would recommend this property at this time as a good selection by... More 

Helpful?
Thank Fairway39
Austin
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed July 10, 2015 via mobile

The first room they gave us was not ready so they moved us to another room. Hotel lobby and room both clean and comfortable. Location was good right off the highway. Area was safe and staff was friendly. They served a nice breakfast and the two ladies that hosted were very good to keep it stocked and tables clean.

Helpful?
Thank my3girlsAustin
New Braunfels, Texas
Level Contributor
120 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 10, 2015 via mobile

This was an impromptu stop and we were greeted with smiles and great accommodations. The room was spotless, the refrigerator was on and the air conditioner worked like a charm. Free breakfast was the usual servings: eggs, bacon, sausage, gravy, etc. It was good.

Helpful?
Thank reeltxn
Katy, TX
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 16, 2015

Average Holiday Inn -- Room was furnished nicely. Bed pretty comfortable. Hard to get room to cool down. Couldn't get fan to continue to run. Shower "okay". Had to wait for service person to get breakfast set up in morning. Desk personnel were exceptional. Gave great suggestions for eating establishments and were extremely personable and helpful.

Helpful?
Thank Stef212013
Vancouver, Washington
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 6, 2015

I came to El Paso with my wife and adult daughter for a bowling tournament. We stayed 4 nights and were completely satisfied. The front desk staff were very helpful in recommending places to eat, even going to the trouble of calling several places for us, to see which were open late. A surprising number of places in the area... More 

Helpful?
Thank Qwkynuf
Questions? Get answers from hotel staff and past guests. Ask a question

26 photos of this hotel

Management photos: Courtesy of the property manager

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Room/Suite (12)
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Pool/Beach Area (2)
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Business Center/Function Rooms (1)
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newest addition to the west side, the Holiday Inn Express & Suites El Paso West is conveniently located off I-10 just minutes from the Sunland Park Race Track and Casino, the Outlet Shoppes at El Paso, Transmountain Tramway, Western Playland Amusement Park and the border crossing to Juarez, Mexico. The hotel is located on the west side of El Paso with a spectacular view of the Franklin Mountains.We provide transportation to many of the companies within a 5 mile radius including: ADP, Helen of Troy, Hoover Company, AT&T, State Farm, Cardinal Health and El Paso Community College NW Campus. We are just minutes from the University of Texas at El Paso (UTEP) and the El Paso Convention Center. We also provide lodging to Biggs Army Field and Fort Bliss.Relax in your own elegant room featuring stylish décor and amenities, including a microwave, refrigerator, free wired and wireless high-speed Internet access, executive desk, cable TVs, and the best night s sleep you ve had in weeks. If you re hungry, we are within walking distance to many restaurants. Enjoy a swim in our crystal-clear outdoor pool or energize in our Fitness Center. Polish that presentation in the business center and we even have the right space for your professional meeting. We re here, ready with all you need to make your trip to El Paso a success. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites El Paso

Address: 7935 Artcraft Rd, El Paso, TX 79932-1133
Location: United States > Texas > El Paso
Price Range: $105 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites El Paso 3*
Number of rooms: 96
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Hotel Style:
#22 Business Hotel in El Paso
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