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Doubletree Hotel El Paso Downtown/City Center

#10 of 81 Hotels in El Paso
Certificate of Excellence
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600 N. El Paso Street, El Paso, TX 79901
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Doubletree Hotel El Paso Downtown\/City Center
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700 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel El Paso Downtown/City Center
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Showing 673: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 22, 2016

The 7th floor pool is a fun way to see downtown and enjoy the pool. The rooms are nice. The access to I-10 is wonderful. Downtown El Paso has a lot of great museums and restaurants in walking distance of this hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank theminks
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

Thank you for your review. I am glad you appreciated the location of our property and a taste of what Downtown El Paso has to offer. Did you get a chance to catch the Sunset from the Terrace? If not, it is definitely worth a trip back! Let us know what you think. More 

Charlotte, United States
1 review
4 of 5 stars Reviewed February 15, 2016

Great hotel, well located in Downtown El Paso with easy access to Convention Center and Baseball Park. Great staff and service, highly recommendable for business or leisure. On large groups they have vast experience on accommodations and should be the obligated stay if you're traveling to El Paso.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Daniel C
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

Thank you for giving us such a great review. We can't wait until Baseball season when we can have some Chihuahua's fun! See you then! More 

Okemos, Michigan
Level Contributor
198 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed February 11, 2016 via mobile

Stayed one night while traveling. The hotel was very convenient to I-10. Check in was fast and friendly, we were upgraded to a room on the 15th floor. Parking is free. Room was clean and comfortable. Water pressure and hot water had been mentioned as an issue by previous reviewers, but both were fine during our visit. Bed and bedding... More 

Helpful?
Thank glacial_erratic
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

I would like to thank you for your detailed review. I am glad that you enjoyed the amenities and accommodations. Luckily, we are expanding our fitness center so hopefully we see you soon so you can check it out! More 

Washington DC, District of Columbia
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed February 5, 2016 via mobile

Wifi could use some speed and strength but otherwise a good bet. Rooms are clean and nice with views. Service is friendly. Small gym. Roof deck and pool seem nice though no chance to use. Decent breakfast buffet. There is a mini Starbucks cafe in the lobby.

Helpful?
Thank Abbeyny
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

We appreciate your review and thank you for the comments. We have actually increased our wifi speed recently to accommodate the number of travelers we are so pleased to receive and the gym is going to be expanded pretty soon. We are excited about the new changes! More 

Las Cruces, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 28, 2016

Went on business. Warm and efficient reception. No hassles over ample parking. Room well prepared and comfortable. Checkout easy. Had a good time without any hassles and lots of quality sleep time, too. Restaurant service excellent with ample selection of food types.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bambi17
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

We appreciate your review! It is always a pleasure to read these wonderful comments from our guests. We hope to see you soon! More 

Mexico City, Mexico
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 27, 2016 via mobile

Staff is very friendly and helpful. The hotel needs a renovation, quickly! Warm greeting at reception, duly noted my frequent guest status, and explained everything perfectly. On checkout got a ride from the courtesy van and was made to feel special. Room is ok, but just barely. Air conditioning is old and cranky. Took forever for hot water (lukewarm actually)... More 

Helpful?
Thank GabrielGuerraC
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

Thank you for your feedback. I am glad that our level of customer service exceeds your expectations. I will make sure to pass on your comments to the Executive Team. We always welcome concerns that give us the opportunity to improve. More 

Canutillo, United States
1 review
5 of 5 stars Reviewed January 27, 2016

I personally loved how quiet it was on the 8th floor. I loved that i was never bothered and I got the rest i needed while staying there. I loved the view from the whole area. I believe this hotel is the best in El Paso, with its amenities and location. Yes, I will be back to stay there.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Holly M
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

On behalf of the hotel, I would like to express our gratitude for your recent stay with us and for the great review. I am glad that you enjoyed your experience. Hope to see you soon! More 

Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 15, 2016 via mobile

Decent hotel but certainly not up to my previous experience with doubletree. Rooms spacious but a little tired. And the road noise on the upper floors is really horrendous. If you are a light sleeper forget it. I won't stay there again. But if I had to in a pinch i would ask for a room on the backside of... More 

Helpful?
Thank Nancy G
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

Please accept my apology on the hotel's behalf that your experience did not live up to your expectations. I certainly hope that we get another opportunity to accommodate you. If you do decide to stay in our CARE, please contact me once you make your reservation and I will be sure to get you on the opposite side of the... More 

Woodstock, Georgia
Level Contributor
93 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 13, 2016

Great hotel location and close to a wonderful restaurant, Cafe Central. The restaurant at the hotel is pretty good also and the breakfast hot buffet was prepared well. Staff friendly and accommodating.

Helpful?
1 Thank Robert H
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

Thank you for your review! It is always a pleasure to share great remarks with our team and I will be sure to pass this along to them. We hope to see you soon! More 

Denver, Colorado
Level Contributor
95 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed January 12, 2016

I was afraid a bit looking at google maps as this hotel is close to the international border and has some less than perfect neighborhoods nearby. The hotel is pretty clean itself and overall was average. One of the problems was the water pressure. I am a Diamond HHonors member and was probably given one of their better rooms on... More 

Helpful?
Thank SPGPlatTraveler
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

On behalf of the hotel, I would like to thank you for your review. Please accept my apologies that there were situations throughout your stay that made it less than perfect. We are always working on improving our accommodations for all of our guests and your feedback is important to us. We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Doubletree Hotel El Paso Downtown/City Center

Address: 600 N. El Paso Street, El Paso, TX 79901
Location: United States > Texas > El Paso
Price Range: $114 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel El Paso Downtown/City Center 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Doubletree Hotel El Paso Downtown/City El Paso
Hotel Style:
#9 Romantic Hotel in El Paso
#14 Business Hotel in El Paso
#16 Family Hotel in El Paso
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