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Extended Stay America - El Paso - Airport

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Extended Stay America - El Paso - Airport
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76 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Reviewed 6 days ago NEWvia mobile

Have no complaints, a little loud on East side of hotel but very comfortable for business trip for the month(s) , staff is on top of taking care of any issues if necessary and always polite and friendly

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Helpful?
Thank albert M
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

The team and I appreciate your remarks. It is good to know you had a comfortable stay at our hotel while on your business trip and that our staff was able to assist you properly. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

El Paso, Texas
Reviewed 1 week ago NEW

I enjoy the staff they are Kind, professional and courteous. Every individual that I have dealt with which is just about all of them since I been here for 5 month assignment. My room is cleaned every week, and whenever I have a question, I always get an answer, and if the personnel at the point of time can't help...

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Helpful?
Thank jamelsimmons
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

Your feedback regarding your stay is much appreciated. It i satisfying to read your kind comments about our staff and that your room is clean to your expectations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Waconia, Minnesota
Reviewed 1 week ago

The room was very clean at check in and they clean every week. Staff is very friendly and helpful. They provide dishes along with pots and pans at request, but what they didn't have or if it was in poor shape I just went down the street to Target and purchased what I needed. The location is great, right off...

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Helpful?
Thank kristinstivers
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

I want to thank you for sharing your experience. I am proud of our staff for providing you with great customer service and clean room accommodations. They will be informed on the great job they are doing. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 1 week ago via mobile

The staff was very friendly an polite. Was surprise that their was a kitchen. The manager made me feel comfortable an open. The rooms were very clean an the people there were friendly an nice Thanks for a good time!

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Helpful?
Thank Connor C
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you for taking the time to share your experience. It is good to know our staff made a positive impression and that your room was suitable to your liking. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

El Paso, Texas
Reviewed 5 weeks ago

Outstanding service great staff very friendly atmosphere very quiet... They welcome you with open arms they help you out in any way that they possibly can... I had a great stay here... I would definitely recommend it to others..

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Helpful?
Thank adolfosiliezar7
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. We are thrilled to read you favored the high level of customer service you received from our staff and that you would recommend our hotel based on your pleasant stay. Thank you for choosing Extended Stay Hotels. We hope to see you again...

Reviewed October 26, 2016 via mobile

Excellent stay at the El Paso location. Front desk is always helpful and quick to fix any issues or supply needed things. Cynthia at the front desk is the bomb, she made sure my tax exemption was put in, which got me some money back. 100% recommended!

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Helpful?
Thank Harold S
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

It is so rewarding to read you had an excellent experience with us. I am so proud of our team for providing you with great customer service and for making sure to handle any issues you had. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our...

El Paso, Texas
Reviewed September 16, 2016 via mobile

I had a great stay here! The staff it's super helpful and very friendly! Definitely going to stay here again and I recommend it to my friends and family. It is a great place it feels like a home away from home

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Helpful?
Thank Cherisekg
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. Your comments about our helpful staff and how you would recommend us are much appreciated. If you would like to discuss this further, please do not hesitate to contact me at elp@extendedstay.com. We would love to have another chance to provide you with a...

Reviewed July 28, 2016 via mobile

Great place to stay while on vacation. Highly recommended!! Close to all restaurants, and airport. Shuttle available if needed. Great employees. Rooms are excellent. Scenery from hotel is complimentary/plus. Enjoyed my stay while visiting the area.

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Helpful?
Thank James C
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our property meet your expectation. It is also great to know that you took advantage of our convenient location and airport shuttle. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed June 23, 2016 via mobile

The service here is up there with the rest of the the best ones. The front desk and management is friendly and courteous will go above and beyond for any requests. The overall stay was great and the amenities in the room fulfill business travelers needs to the tee.

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Helpful?
Thank Jesus V
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you so much for sharing your experience with us. I am proud of our team for providing you with excellent customer service during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

El Paso, Texas
Reviewed June 21, 2016

Nice view of the mountains on the west side of hotel. Staff is very conscientious, and room is cleaned weekly for my monthly stays. Any problems with the room are taken care of expediently when reported to staff.

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Helpful?
Thank svpirrone
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

I appreciate you taking the time to post a review of our hotel. I am glad that you were so pleased with our wonderful staff and the cleanliness of your room. I will certainly share your kind words with our team. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another enjoyable...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access

Additional Information about Extended Stay America - El Paso - Airport

Address: 6580 Montana Avenue, El Paso, TX 79925
Location: United States > Texas > El Paso
Price Range: $68 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - El Paso - Airport 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
El Paso Extended Stay
Extended Stay El Paso
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Questions & Answers

Questions? Get answers from Extended Stay America - El Paso - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask if you can get a room on the back side, where the laundry room is, club/bar on front side.”
 of 5 bubbles jamelsimmons, 1 week ago | Read review
“West side of hotel on 3rd floor offers a nice view.”
 of 5 bubbles svpirrone, Jun 21, 2016 | Read review
“Go somewhere else”
 of 5 bubbles garyv848, Feb 14, 2016 | Read review
“Ask for remodeled room, 3rd floor is smoking”
 of 5 bubbles 504daver, Jun 6, 2015 | Read review
“West side on 3rd level is the quietest!”
 of 5 bubbles ricks756, Mar 2, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question