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Quality Inn & Suites Airport

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Traveler (23)
Room & Suite (14)
Dining (2)
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Overview
  • Excellent26%
  • Very good33%
  • Average26%
  • Poor6%
  • Terrible9%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
2 Star Hotel
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Rooms
Jul 2Jul 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (166)
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15
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All reviewsmotor lodgedecent mexican restaurantsausage linksrefried beansstar priceno elevatorroom was cleanwafflescold cerealmicrowave and mini fridgefree breakfastcarlsbad cavernsan older hotelparking lot isthe maintenance manbiscuits and gravywalking distance
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1 - 5 of 158 reviews
Reviewed 5 days ago via mobile

Booked 2 months in advance for a 5 night stay. Booked a 2 double bed room. Pretty clean. Cleaning service was done daily. Only issue I had was walking on the floor barefoot turned the bottoms of my feet black. & tubs are a little...More

Thank rachelv2
Reviewed 1 week ago via mobile

Thought we got a good deal but this place is not worth it. Got a room on the first floor and we were kept up until after 1 am both nights because we could hear every single footstep from the room above us. Front desk...More

Thank jwilhelms
Reviewed 1 week ago via mobile

This place is so awful I had to create a trip advisor account to review it. The construction is so poor you can hear everything upstairs, and after two nights of being unable to sleep because of the noise and a staff that doesn't really...More

Thank Wiseha
Reviewed 3 weeks ago

We stayed one night on our way to Carlsbad Caverns. The hotel is conveniently close to the highway to Carlsbad. Our room was comfortable and clean. There are plenty of places to eat within walking distance. We didn't use the pool but it looked clean....More

Thank whatdelayindustries
Response from QualityInnElPaso, Hotel Manager at Quality Inn & Suites AirportResponded 2 weeks ago

Dear Guest, Thank you for indicating that you would stay with us again. That’s the highest compliment possible. Additionally, we thank you that you noticed our clean nice rooms and breakfast area, among other things. Our goal is an excellent experience for every guest, and...More

Reviewed 4 weeks ago

We stayed one night and we became a bit concerned when driving around to find our room. Noticed people hanging around smoking outside the rooms and voices raised. The may have just been talking very loudly but most concerning was the guy sitting in parking...More

Thank linmy2015
Response from QualityInnElPaso, Hotel Manager at Quality Inn & Suites AirportResponded 2 weeks ago

Dear Guest, Thank you for offering a mixed review of our hotel, pointing out some good points and some negative ones. We’re grateful that you noticed our free breakfast and comfortable beds. I apologize to you that actions by other guests and a problem with...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Shuttle Bus Service
Room Service
Airport Transportation
Meeting Rooms
Business Center with Internet Access
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
$61 - $109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
$61 - $109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (23)
Room & Suite (14)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Cristin P
July 7, 2017|
Answer
Response from aprilneo | Reviewed this property |
I honestly do not know. :( I only stayed for one night and was in a double queen room. Sorry I can't help further.
0
Votes
Craig C
February 25, 2017|
AnswerShow all 2 answers
Response from Debbie J | Reviewed this property |
Check in is 3 p.m. Best I remember, most of the rooms are on one level.
0
Votes
wshen0123
May 13, 2016|
AnswerShow all 2 answers
Response from Sharolyn O |
I believe they do. They're good people with excellent customer service. Give them a call and give them a heads up of your late arrival. Please note, I believe they do not provide shuttle service during your arrival time.
1
Vote
Room Tips
"Anywhere in the back away (north side) from the major road and the cross-street."
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"Ask for the east side."
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"Our room was quiet yet we were right in the middle of families with children, seems all the rooms would be..."
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"please ask for a room away from the street 1. FLOOR i was sleeping as a baby"
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