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Good value if you don't need fancy. Wouldn't want to stay there much longer than a night or 2. Has a kitchen so if you are staying for a while its probably ok. Not a great neighborhood or anything. Didn't care for the on the...More
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Response from 00esa, Manager at Extended Stay America - El Paso - WestResponded 1 week ago
Thank you for being our guest. Although we are happy you liked our affordable rates, but we are sorry for not meeting some of your expectations. It was a pleasure having you as our guest, and we hope you give us another chance to serve...More
We stayed here on the 3rd floor. They have a sturdy luggage cart with plenty of room for handing bags & clothes. We chose a queen room, plenty of space, a separate kitchen nook with 2 chairs @ the bar. Well lit, a large comfortable...More
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded August 20, 2017
Thank you for sharing your wonderful experience at Extended Stay America. We are thrilled to learn our convenient location and the facilities helped make your stay a memorable one. Thanks once more for allowing us to be of service, and we hope to have the...More
Gerrard Lugan ruined my stay. That guy named Gerrard Lugan was literally the worst hospitality agent I've ever come across. He was extremely condescending and just plain rude. The service was bad enough to turn me off from ever staying at ANY extended stay america...More
Thank Likwid F
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded September 11, 2017
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
I am so glad that I chose to stay at your venue! I t was very comfortable, affordable, and accommodating! Moreover, it was conveniently located 8 minutes from the Conference I was attending! Mandy was very welcoming and helpful! I recommend a stay here and...More
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded August 14, 2017
It was our pleasure having you as our guest at Extended Stay America - El Paso – West. We are delighted you chose to stay with us while you were here to attend a conference and loved our convenient location. I will surely share your...More
I stayed for 5 nights in June 2017. During the first night, it was horrible in that the bathroom was disgusting and not clean. The whole room smelled of smoke. I had to go and buy air fresheners. They switched me to a second room...More
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded July 28, 2017
Hamlet, we truly care about delivering excellent service to all of our guests, and I’m sorry for the issues you encountered. Your feedback has been shared with every department involved. We are working hard to deliver the type of hospitality that you should always expect...More
$73 - $88 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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