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Hampton Inn El Paso-Airport

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Hampton Inn El Paso-Airport
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388 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Tacoma, Washington
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is situated along I-10 and Airway Rd. The Airway exit on I-10 has the lighted artwork at night and it is a few minutes walk from the Hotel. The facility is well-maintained with the pool in a central courtyard and with a hot tub as well. Breakfast is served daily, but if you can't eat salt or large... More 

Helpful?
Thank Roy F
El Paso, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff is very friendly, loved how they made me feel like I was a regular. Will defintely stay again and recommend it. There was not one staff member that didn't say hello and ask how my stay was, very helpful. Made me feel like I was among friends and family.

Review collected in partnership with Hampton

Helpful?
Thank Misha B
Thomasville, Georgia
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I think the major qualification to this review is location. I don't think there is an El Paso hotel that is an upper echelon hotel so this review was adjusted accordingly. I've stayed in some hotels here that have a certain odor which is odd considering that the city is pretty dry; the smell is one I associate with humidity.... More 

Helpful?
Thank Martin102608
El Paso, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed for 25 days and had nothing but excellent service from al the staff. I would definitely stay there again if needed. This particular location does a Happy Hour Monday-Thursday that includes food along with wine and beer. Within a 5-10 minute drive, you will have plenty of restaurants to choose from. It couldn't have been a more pleasant... More 

Review collected in partnership with Hampton

Helpful?
Thank Kerry W
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

Thank you for your wonderful comments regarding you stay at the Hampton Inn & Suites El Paso Airport! I am pleased to hear that you enjoyed your stay and will let our entire team know that they helped you have a great experience with us. All of us at Hampton are passionate about hospitality and we hope to see you... More 

Bishopville, Maryland
Level Contributor
136 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one night while on road trip. Hotel is close to highway and lots of restaurants and stores. Room was clean and comfortable. Pool was a bit cold and breakfast wasn't as big as some other hotels we've stayed in (French toast was cold).

Helpful?
Thank Seasidesewing
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

Thank you for your feedback regarding your recent visit at our hotel. Please accept our sincerest apology for the inconvenience you have experienced during your stay in the area of breakfast and pool. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Safe travels. More 

Albuquerque, New Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Had to return to front desk twice in 2 day stay because card didn't work. Very annoying especially since my room was far from front desk and I had to wait in line while others checked in. Employee said key cards very sensitice, don't get near cell phone. No, the key cards don't work. Then bizarrely my TV remote disappeared... More 

Review collected in partnership with Hampton

Helpful?
Thank susan w
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

I appreciate you taking the time to share your disappointment during your recent stay. We want our guests to have the best stay possible where every area in our hotel meets your expectations. We have followed up with your concerns regarding the situation with your key functionality as well as addressed the coffee situation. Again, thank you for making the... More 

Fort Smith, Arkansas
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I was in el paso for business. I stayed at the hampton inn for 3 weeks. The people who work therr are amazing and extremely friendly. They made sure that my co-workers and myself felt at home. Thank you to Vince, Eddie, David, Jose, Diana and everyone else who made el paso our home away from home

Helpful?
Thank feleshchantal
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

I am very happy to read the comments about your recent stay at the Hampton Inn & Suites El Paso Airport! We glad that you found the location, amenities and award winning customer service of our hotel amazing! I will make sure to share your comments with them as they will be glad to know they contine to WOW our... More 

Murrieta, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Service was great and convenience was excellent. Breakfast was great and the front desk was on top of my needs. I would recommend to stay to my friends and family. I would also come back on my next vacation.

Review collected in partnership with Hampton

Helpful?
Thank Mauro G
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

Thanks for staying at our beautiful Hampton Inn & Suites El Paso Airport! We’re glad you had a taste of our warm, caring service along with our great amenities. We look forward to welcoming you back soon! More 

Big Spring
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I love this hotel. But, I had such a bad experience this past weekend . I have to share. We arrived to a pre check in and picked our room online. We got to the room and it was dirty. Which was not the fault of the desk clerk Diana. However, she was so rude and unprofessional in dealing with... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Cynthia W
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

Dear Cynthia W I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back... More 

Clarion, Pennsylvania
1 review
4 of 5 stars Reviewed 4 weeks ago

Our room was nice, bed was great, but toilet squealed and clogged at one point. Was repaired eventually. Free breakfast had omlets, but was limited compared some other Hampton Inns we've stayed at. Best feature - very close to airport and I-10.

Review collected in partnership with Hampton

Helpful?
Thank Gary P
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

Thank you for taking a moment to share your experience. I am glad that we were able to acoomdate your needs during your stay and we hope to see you again soon if travels should bring you back to the sun city. Safe travels. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service

Additional Information about Hampton Inn El Paso-Airport

Address: 6635 Gateway Blvd W, El Paso, TX 79925-3617
Location: United States > Texas > El Paso
Price Range: $102 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn El Paso-Airport 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Hampton Inn El Paso-Airport Hotel El Paso
El Paso Hampton Inn
Hotel Style:
#3 Family Hotel in El Paso
#6 Business Hotel in El Paso
#6 Romantic Hotel in El Paso
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