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Chase Suite Hotel El Paso

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Chase Suite Hotel El Paso
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207 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Mesa, Arizona
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

In great shape. Two pools, Jacuzzi, other workout amenities. Happy hour includes beer, wine and an entree. Everyone hangs out and socializes. My $90 room was a queen with full kitchen with dishes, silverware and pans. Full size refrigerator and stove, but very small microwave. It even had a fire place. Great place to stop with kids. Breakfast was hot... More 

Helpful?
Thank Bikergus
Fairbanks, Alaska
2 reviews
5 of 5 stars Reviewed 1 week ago

Me and my family of 5 stayed in what I could only describe as one of the most spacious, impressive, hotel rooms ever. The layout of the room was like a 2 story apartment and we loved it. There was a full kitchen, two full baths and a lot of closet space. We couldn't even tell which bedroom was the... More 

Helpful?
Thank Jah-malie D
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed in a 1 bedroom suite, full kitchen, evening snack, morning breakfast. Great amenities and pet friendly. If your looking for an extended stay or just passing through, this is the place to stop for reasonable rates and comfort.

Helpful?
Thank John R
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Thank you so much for your excellent review. We greatly value your business and look forward to provide the same experience to every guest. More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Good spaces.... Two bedrooms suites are well distributed and great for big families. Needs maintenance NOW. Rude and non efficient personnel. Bad toiletries. Old sheets and towels. It can be so much better since they have a great property.

Helpful?
Thank Mariana G
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Good morning Mariana, Please let me know in detail what happened to give you a stay that was not up to our standards. We greatly appreciate and value your business and look forward to making the corrections necessary to keep you as a guest. Sincerely, Joshua Swartz GM jswartz@chasesuitehotels.com More 

Abilene, Texas
1 review
5 of 5 stars Reviewed July 16, 2016

We walked in the door and said "Wow". It was like staying in a 2 bedroom 2 bath apartment. We had everything we could possibly need in our 2 day stay. It felt like home instead of a usual 1 room hotel. My 7 year old loved his upstairs room and bath to his self. He asked when we are... More 

Helpful?
Thank cuddles1997
Los Angeles, California
2 reviews
5 of 5 stars Reviewed July 10, 2016

This chase hotel is the best out of El Paso Area. Convenient location, clean room, friendly staff and good value. What're more you're asking for? Everything I travel to El Paso, I would like to stay here. They even have a happy hour evening snack and bar time

Helpful?
Thank engching2016
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Thank you very much for your stay. We appreciate your business. More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2016

The suite was comfortable and clean. The staff were knowledgeable and helpful. The hotel was convenient to good restaurants and the interstate. Our complaints: breakfast not substantial enough for us and the ac was noisy.

Helpful?
Thank Belinda B
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Thank you very much for your stay. We appreciate your business. More 

Tijuana, Mexico
2 reviews
5 of 5 stars Reviewed July 8, 2016

we rented a couple of 2 bedroom suites, it was great because it had everything we need to cook and have guest over. Next to the lobby they have a laundry mat. Its conveniently close to restaurants, the airport, gas stations and anything could need. Even though the rooms are a bit dated i still highly recommend them and would... More 

Helpful?
Thank rescobedo01
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Thank you very much for your stay. We appreciate your business. More 

United States
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 3, 2016 via mobile

Upon checking, I was given a copy of a map that was copied over 20 times. Of course that map it's going to be blurry and hard to read. Not only was I not able to find my room, but also when I complained to the Front Desk lady all she told me was that the map was all she... More 

Helpful?
Thank Eddie G
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Good afternoon Eddie, I apologize for your horrible experience. Can you please tell me the name of the clerk that was assisting you? Also I am surprised you did not see our standard fare of eggs. potatoes, sausage choice, etc. We always have hot food and a variety of options to include granola and oatmeal. If you contact me I... More 

Saint Louis, Missouri
Level Contributor
3 reviews
5 of 5 stars Reviewed June 21, 2016

Excellent location convenient to airport, shopping and easy access to interstate I-10. The hotel is dated but rooms far exceed the age of the buildings. The Chase Suites Hotel offers a clean facility with full kitchen and amenities, free wifi, free parking, full shuttle service, continental breakfast and social hour! The staff is incredible, friendly, courteous and knowledgeable. I felt... More 

Helpful?
Thank ElMonterey81
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Thank you very much for your stay. We appreciate your business. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Chase Suite Hotel El Paso

Address: 6791 Montana Ave, El Paso, TX 79925-2209
Location: United States > Texas > El Paso
Price Range: $85 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel El Paso 3*
Number of rooms: 200
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Also Known As:
Chase Suite El Paso
Hotel Style:
#21 Business Hotel in El Paso
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