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Chase Suite Hotel El Paso

6791 Montana, El Paso, TX 79925
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Chase Suite Hotel El Paso
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204 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Abilene, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We walked in the door and said "Wow". It was like staying in a 2 bedroom 2 bath apartment. We had everything we could possibly need in our 2 day stay. It felt like home instead of a usual 1 room hotel. My 7 year old loved his upstairs room and bath to his self. He asked when we are... More 

Helpful?
Thank cuddles1997
Los Angeles, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This chase hotel is the best out of El Paso Area. Convenient location, clean room, friendly staff and good value. What're more you're asking for? Everything I travel to El Paso, I would like to stay here. They even have a happy hour evening snack and bar time

Helpful?
Thank engching2016
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Thank you very much for your stay. We appreciate your business. More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The suite was comfortable and clean. The staff were knowledgeable and helpful. The hotel was convenient to good restaurants and the interstate. Our complaints: breakfast not substantial enough for us and the ac was noisy.

Helpful?
Thank Belinda B
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Thank you very much for your stay. We appreciate your business. More 

Tijuana, Mexico
2 reviews
5 of 5 stars Reviewed 2 weeks ago

we rented a couple of 2 bedroom suites, it was great because it had everything we need to cook and have guest over. Next to the lobby they have a laundry mat. Its conveniently close to restaurants, the airport, gas stations and anything could need. Even though the rooms are a bit dated i still highly recommend them and would... More 

Helpful?
Thank rescobedo01
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Thank you very much for your stay. We appreciate your business. More 

United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Upon checking, I was given a copy of a map that was copied over 20 times. Of course that map it's going to be blurry and hard to read. Not only was I not able to find my room, but also when I complained to the Front Desk lady all she told me was that the map was all she... More 

Helpful?
Thank Eddie G
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Good afternoon Eddie, I apologize for your horrible experience. Can you please tell me the name of the clerk that was assisting you? Also I am surprised you did not see our standard fare of eggs. potatoes, sausage choice, etc. We always have hot food and a variety of options to include granola and oatmeal. If you contact me I... More 

Saint Louis, Missouri
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent location convenient to airport, shopping and easy access to interstate I-10. The hotel is dated but rooms far exceed the age of the buildings. The Chase Suites Hotel offers a clean facility with full kitchen and amenities, free wifi, free parking, full shuttle service, continental breakfast and social hour! The staff is incredible, friendly, courteous and knowledgeable. I felt... More 

Helpful?
Thank ElMonterey81
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Thank you very much for your stay. We appreciate your business. More 

Houston, Texas
1 review
5 of 5 stars Reviewed June 13, 2016

I was so impressed with Chase Suite that I immediately got on Facebook and told all my friends about it. I am seriously disappointed time and again with my experiences at hotels and especially the lack of customer service. But I honestly can't speak highly enough about my stay here. It was the best bang for my buck I ever... More 

Helpful?
Thank wanetah3
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Thank you very much for your stay. We appreciate your business. More 

Tucson, Arizona
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 2, 2016

y husband and I and two grandsons recently stayed in a 2 bedroom suite. It is so helpful to have a kitchen with two perpetual eating machines in residence. The property is very clean but needs some maintenance. In our unit there were two lightbulbs out, an old stained tub and a cracked sink. The ice machine in the refrigerator... More 

Helpful?
Thank Teamconcho
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Thank you very much for your stay. We appreciate your business. More 

Albuquerque, New Mexico
1 review
4 of 5 stars Reviewed June 1, 2016

Upgraded to a two bedroom. Unit was great. Had upstairs and downstairs bedrooms with own bathrooms. Clean. Air conditioner worked well. Had a full kitchen. Had a problem with TV reception. Called front desk. Fella showed up within 5 minutes and fixed the problem post haste. Pool was on the chilly side but very refreshing and clean. Hot tub comfortable.... More 

Helpful?
Thank gladiepel
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Thank you very much for your stay. We appreciate your business. More 

Canal Winchester, Ohio
2 reviews
4 of 5 stars Reviewed May 25, 2016

The staff was very hospitable, courteous and helpful. Rooms are spacious with a good layout even though a little out dated. I would definitely stay there again. They serve breakfast everyday and a light dinner four days a week. The only issue I had was my AC quit working twice and the first time the maintenance guy only turned down... More 

Helpful?
Thank John S
Joshua S, General Manager at Chase Suite Hotel El Paso, responded to this review

Thank you very much for your stay. We appreciate your business. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Chase Suite Hotel El Paso

Address: 6791 Montana, El Paso, TX 79925
Location: United States > Texas > El Paso
Price Range: $84 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel El Paso 3*
Number of rooms: 200
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Also Known As:
Chase Suite El Paso
Hotel Style:
#21 Business Hotel in El Paso
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