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Chase Suite Hotel El Paso

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Chase Suite Hotel El Paso
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245 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Reviewed 5 days ago NEWvia mobile

Right off the bat I talked to a gentleman named Thomas who was excellent. Answered any question and is on the ball. I have stayed at a few hotels around El Paso and I can say the best customer service I've had is that Chase Hotel suites. I even stayed at the nicest hotel in town Hotel indigo and the...

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Helpful?
Thank Maxwell L
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Mr. Maxwell; Thank you very much for your kind words and taking the time to review your experience with us at Chase Suite Hotel El Paso Airport. My staff and I do our best to try to make our guests' stays the best possible and I am glad Thomas was able to provide all the service and customer service you...

Killeen, Texas
Reviewed 1 week ago

All the staff are very helpful and friendly, they are in the process of up grading all their appliances. The rooms are very big in a peaceful setting close to a mall and restaurant, fast food or dine in, over all very nice

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Helpful?
Thank fws6460
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Dear fws6460; Thank you for taking time to review your experience with us at Chase Suites El Paso Airport. And yes, as you mentioned we are constantly trying to improve and upgrade our property and as you mentioned we are already upgrading new carpet, drapes, bedding, and paint. Now our next step is to start replacing our appliances in our...

Reviewed 2 weeks ago

The room we chose was very big and well kept. It was clean and they even provided us with dishes, spoons, knives, etc in the cabinets. Staff are very professional and friendly. There is absolutely nothing to complain about.

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Helpful?
Thank Jacqueline A
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Dear Jacqueline; Thank you so much for taking time to share your experience regarding your recent stay here with us at Chase Suites El Paso Airport. We try our best to ensure our guests feel comfortable and "like at home" I am glad you enjoyed all the amenities our suites have and looking forward to your next stay with us....

Reviewed 3 weeks ago via mobile

We stayed at the Chase Suites in El Paso during Christmas. Our overall experience was wonderful. We arrived early on check in day. Much to my surprise, we were allowed to check in around 11:00 am. The staff were extremely helpful. They gave us directions to several places and recommended things to do. We stayed in the two bedroom loft....

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Helpful?
Thank Sandy K
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Dear Sandy; Thank you so much for your kind words, and for taking the time to share them with a review. our staff really tries to make our guests experience a memorable one by doing our best to meet and exceed your expectations, and I am very glad we were able to make you and your family feel like "home...

El Paso, Texas
Reviewed 4 weeks ago

I had a good experience. The staff were very friendly and always willing to help... The rooms were quite spacious and facilities were spot-on I love the location, the environment is very serene and peaceful and the amenities are standard, particularly like the basketball court I like my relationship with the staff, kind hearted like Loui, Thomas, Kristen and Erica...to...

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Helpful?
Thank CHUKS412
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Dear CHUKS412; On behave of the Chase Suites El Paso Airport staff I want to thank you for your review of our hotel, I'll make sure to pass on your kind comments and recognize the associates you have mentioned, we actually have a rewards incentive for associates who are recognized in trip advisor for their work and customer service and...

Reviewed December 14, 2016

Stayed here this past weekend and felt like home. Very spacious space for my family. Great kitchen, living room and bed rooms were comfortable. It is nearby the airport and many nearby restaurants. Definitely will stay again if necessary.

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Helpful?
Thank Adrian M
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Dear Adrian; Thank you so much for taking time to review your stay with us at Chase Suite El Paso Airport, and on behalf of the staff I want to thank you for your nice comments. I'll make sure to pass them along to all my team, and looking forward to your next stay with us. Best Regards

La Jolla, California
Reviewed December 9, 2016

The hotel, although is rated 3 star, it seemed it deserved a much higher rating. The exterior was very clean so were the rooms. newly remodeled, with all new amenities. I called in when I arrived, within few minutes the friendly driver was there to pick me up. Check in was as smooth as one can expect. The evening free...

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Helpful?
Thank Massoud M
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Dear Massoud: Thank you very much for the kind words, We are very glad you enjoyed your stay with us at Chase Suite El Paso Airport. We do our best to try to meet and exceed our guest's expectations. I'll be sure to pass on your comments to my staff to thank them for making your experince a memorable one....

Reviewed December 5, 2016

Was here last week, first time trying this hotel, I was helped out by a sales manager at the front desk, which guided me through all the amenities that the property had, complimentary breakfast buffet, complimentary social hour, shuttle service, which by the way gave a me a ride to Arby's! We don't have one in Fort Stockton =( Sales...

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Helpful?
Thank Jerry L
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Dear Jerry; On behave of the Chase Suites hotel El Paso We want to thank you for taking time to review and share your stay with us, I'll make sure to share with the staff and specially with Miss Ortega. Thank you again and looking forward to see you back.

Mumbai (Bombay), India
Reviewed December 2, 2016 via mobile

Stayed here for a night as I had an interview nearby. The suite was huge and included a small living room area and kitchen with all the utensils you could ask for (even a dishwasher!- didn't try it though). Some of the bathroom lights weren't working though. The staff were very friendly and welcoming. It's really close to the airport...

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Helpful?
Thank teekhichutney
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Dear Teekhichutney: Thank you for taking the time to review your stay with us at Chase Suite Hotel El Paso airport. On one hand, I am very glad we were able to provide you with services and amenities to make your stay with us a productive one, and oh by the way "Good luck on the interview" Wish you all...

Reviewed December 1, 2016

First and foremost, this entire hotel is owned and operated by Veterans. What a wonderful way to give to our country while helping families stay together. The suites were awesome. My children loved the loft area! The staff was welcoming and helpful. They had complimentary dinner and drinks, as well as a wonderful complimentary breakfast. A wonderful place!

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Helpful?
Thank Am C
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Dear Am C; On behave of my staff at Chase Suite hotel El Paso, I want to sincerely thank you for your kind words. We do our best to try to make our guests' stays a memorable one. We are very happy you enjoyed all the hotel amenities like the social hour. Our corporate offices are based in San Diego...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Golf course
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located a half-mile from the El Paso International Airport, the Chase Suite Hotel in El Paso is centrally located near several top corporate and government locations including Fort Bliss Army Base, Biggs Airfield, Raytheon, Delphi, New Beaumont Medical Center as well as Butterfield Industrial Park, and El Paso Convention Center. Free Shuttle, free hot full breakfast and free nightly reception. ... more   less 

Additional Information about Chase Suite Hotel El Paso

Address: 6791 Montana, El Paso, TX 79925
Location: United States > Texas > El Paso
Price Range: $90 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel El Paso 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Chase Suite El Paso
Hotel Style:
#21 Business Hotel in El Paso
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Questions & Answers

Questions? Get answers from Chase Suite Hotel El Paso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask the staff, they will accommodate you. To me, all suites were great.”
 of 5 bubbles massoudm2013, Dec 9, 2016 | Read review
“Great location”
 of 5 bubbles 706jerryl, Dec 5, 2016 | Read review
“All rooms are suites, nice size and worth the money.”
 of 5 bubbles Q7354HFrichards, Oct 10, 2016 | Read review
“The west side has limited security, adding a tall fence would make me more comfortable.”
 of 5 bubbles johngH849DC, Oct 8, 2016 | Read review
“Fine another place”
 of 5 bubbles 43camenr, Oct 6, 2016 | Read review
5 of 5
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