I just had such a jarring experience as I'm staying here that I had to write a review. The hospitality is poor, especially compared to how they present themselves. The staff doesn't really want to effort and I was met with resistance even when attempting to order room service…
The Capital Hotel is beautiful and the service is impeccable. The reception staff is eager to help out with advice, recommendations and directions in Little Rock. They have a driver who will take you wherever you need to go, pending availability. And there is so much to see and…
Understaffed and over worked. Ruined our group Christmas dinner. Took an hour for or appetizers. Wait staff tried but just couldn’t keep up. Steaks were over cooked. Poor management. And what was going on with the kitchen? Who knows.
I recently spent last week at Capital Hotel. Such a beautiful hotel and a wonderful experience. Beautifully decorated and customer service is top notch. Would definitely spend more time there. Highly recommend!!
Great hotel. Great location. Two excellent restaurants inside --- if you want a meal or a glass of wine --- both are good choices. Rooms are very spacious, modern and beautiful. Great concierge services. Well-known hotel with great rooms and greater service. Ideal place to…
"We like the corner suites."
"Any of the 4 floors with a river view is the best bet."
"Bed and Pillows were the BEST"
"Let the staff know your preferences"
"Any room you choose will make you happy. Class act all the way."