Capital Hotel
111 W Markham St, Little Rock, AR 72201-1547
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About
#4 of 77 hotels in Little Rock
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.6
“…it is a capital enterprise located in a capital building…and I trust will prove a capital success…” These words, we lovingly refer to as the first Capital Idea, inspired the birth of a hotel that has remained Little Rock’s “front porch” for 140 years. Since the 1876 debut many other Capital Ideas have found their way into the hotel through numerous renovations and the most recent full restoration completed in 2007. The culmination is the uncompromising comfort and convenience of a modern luxury hotel without any compromise of its rare historic character. The inspiration for our customer service is our dedication to personal attention and care often found when visiting friends and family. Instead of rehearsed scenarios, guests are personally greeted, welcomed, and immersed in an approach to service we call Southern Comfortable. Not surprisingly, “Be Huggable” is regarded as the North Star of our core values.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Business Center with Internet Access
Banquet room
24-hour security
Baggage storage
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast in the room
Meeting rooms
Concierge
Non-smoking hotel
Outdoor furniture
Doorperson
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English
Hotel links
Location
111 W Markham St, Little Rock, AR 72201-1547
Capital Hotel
Getting there
Good for walkers
Grade: 87 out of 100
87
Bill and Hillary Clinton National Airport
2.9 mi•
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Rental Cars
37 Restaurants
within 0.3 miles
869Reviews18Q+A100Room tips
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This hotel is what dreams are made of. The structure is old enough to be romantic or business like and updated to take the old away. The Capital keeps many of their employees for a long time and many can remember us by name. The service is 1sr class. The main restaurant is closed, but you can still get a meal and drink from the beautiful bar.
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Worth the cost for the experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Marketing at Capital Hotel
Responded 4 weeks ago
Dear mickeyshar, We are delighted that your stay was nothing short of exceptional. Thank you for the privilege of hosting you and we appreciate your glowing comments regarding your time with us. We hope you find a reason to return to Little Rock soon! Best, Gregory Pirkle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
I wish we had more than one night at this classy, elegant, and stately hotel located within walking distance of the Clinton Presidential Library. We had never been to Little Rock and were just passing through, but now we'll look for an excuse to return. Our room was spacious and very comfortable. Regarding space, one could park a car in the elevator--nice given the cramped little ones we are accustomed to negotiating with luggage and strangers. But it's often breakfast at a hotel that leaves the last impression. Ours at One Eleven was delicious and the service was outstanding.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Marketing at Capital Hotel
Responded Aug 1, 2023
Dear Goudyrrumcm, Little Rock is a great city, and we are thrilled you had a nice time while staying at our Capital Hotel. We are proud of our hotel and the extraordinary team that runs it, so it is wonderful to know that you enjoyed our offerings. We hope to host you again on a longer visit in the future. Best, Gregory Pirkle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The second, and last time, we will stay at the Capital Hotel. Check in is advertised at 3:00 p.m. After driving six hours from Nashville last Thursday and arriving at 3:15 p.m., we waited in the lobby for an hour and a half for our room to be ready. We told the front desk we had an event to get to, and we were in our room at 4:45 p.m. Ridiculous. Our Capital King room and bathroom were HUGE, that's about all I can say. The room and the bathroom were out of a 1980's feature article on a tired country club. The hotel is SORELY in need of a refresh. Not just in design but in lighting, amenities, and plugs that fit travelers needs in the 21st C. In our gigantic room, there was exactly one multiplug outlet on top of the desk next to one side of the bed. Period. Where do you plug in the hair dryer (the single plug in the bathroom is so old that it can't support the weight of the dryer plug), your 2 laptops, 2 Kindles, 2 cell phones, etc. Two of the three days we were there, our room had not been cleaned when we returned around 4:00 p.m. Food in the restaurant is ridiculously expensive. What killed us is that we paid $380 for three of our nights, and $304 for the other for this experience, in LITTLE ROCK!! We couldn't get in for bfast our last morning so we walked across the street to the Marriott. Bright, light, modern amenities, what a breath of fresh air. Capital Hotel needs to make a MAJOR investment in this historic gem or reduce their prices significantly. Huge disappointment. …
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Marketing at Capital Hotel
Responded Nov 2, 2023
Dear BayAreaCouple, We sincerely regret your experience. I apologize that we did not have a room ready for your arrival. This is not up to our standards, and we are constantly working on improving the quality of service provided. We value all your feedback and do take it into consideration as we update and improve our hotel. Thank you for staying with us and we hope that you will reconsider your return. Sincerely. Gregory Pirkle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our first time in this Little Rock stalwart in downtown. Although the building is very traditional and formal with a big marble lobby, grand staircases and heavy furniture, the room was comfortable, large and boasting a big bathroom — even if screams a bit of grandparents’ country club vibe. But it’s close to the restored downtown district with glorious old brick buildings transformed into shops and services, as well as the expansive Clinton library, and good restaurants. The bar is a gathering place for all Little Rock so a bit crowded and difficult to access; breakfast is expensive. But if you want a taste of the old traditional ways in the Soutv, this place won’t disappoint.
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: The bar gets so crowded you need a reservation anytime after 5 — seriously!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Marketing at Capital Hotel
Responded Oct 31, 2023
Dear NBDad, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Gregory Pirkle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is one of my favorite hotels in the country. It's hard to describe , but it is truly one of the last old school luxury hotels where they make you feel at home. From Matt the manager to the other ladies at the front desk to the bartenders to the valets, the service is impeccable. As are the rooms. I can afford to stay pretty much where I want, and I'll take the Capital over the Ritz any day of the week.
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Date of stay: August 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Marketing at Capital Hotel
Responded Aug 25, 2023
Dear l6317RKjayc, What a fantastic review! The fact that you are a seasoned traveler who holds our hotel in high regard is not lost on us and is very humbling. Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our patrons. I will share your very nice comments with our team, and I appreciate you taking the time to write a review. Best, Gregory Pirkle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A classic hotel ambiance with all the modern amenities one expects of a premium boutique hotel. The restaurants are very good and the food of high quality. Must try the baked, sweet pecans which is a local favourite. Staff is wonderful and attentive.
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Date of stay: June 2023Trip type: Traveled as a couple
Room Tip: Parking is 100% but a fixed daily rate no matter how many times you park
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Marketing at Capital Hotel
Responded Jul 3, 2023
Dear SingaporeBms, I can't thank you enough for writing and sharing this review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travelers know about your exceptional experience with us. The entire staff appreciates your kind words and hopes that you will return soon. Best, Gregory Pirkle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For 13 years I have been going to this hotel. Very disappointed by the welcome of this hotel, that does not take into account the fidelity of its customers. The rooms have not the same quality at all. I will not go there anymore, as the employees seem to change and do not behave correctly.
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Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Marketing at Capital Hotel
Responded Apr 18, 2023
Dear alaind298, Thank you for being a long-time guest and sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us over the years. We strive to make every guest, especially our loyal return customers, feel comfortable while at the Capital Hotel and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve our offerings and service levels. We appreciate your patronage and hope to see you again soon. Sincerely, Gregory Pirkle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel charged absurd amount on credit card. I addressed it with manager at hotel. One week later I’m still trying to get charges removed. I never had an issue like this with any other hotel. Staff was nice , problem never fixed
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Marketing at Capital Hotel
Responded Mar 23, 2023
Dear kellyeF1892OG, Thank you for acknowledging our friendly staff even though you were not satisfied with your overall experience. I'm sorry for any confusion regarding your bill. Some of the charges incurred were due to late cancellations on your third-party reservations that were not refundable. We have been in contact with you regarding the issue and we are at your service should you wish to revisit the subject. Your feedback helps us improve our communications, so we hope to host you again. Best, Gregory Pirkle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a lovely grand dame of a hotel with beautiful lobby areas, decent restaurants, an efficient elevator, sizable rooms, and good beds, pillows and bed/bath linens. I would probably stay here again. Having said that, guests bothered by the characteristics of older hotels, e.g., occasional uneven water pressure and room lighting and irascible drapery draw ropes, might prefer more modern lodging. This hotel could easily improve by making sure intended toiletries are provided, bottled water replenished, and some level of concierge service at hand.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Marketing at Capital Hotel
Responded Mar 9, 2023
Dear vanholt, We love hearing guests say that they would stay with us again! Thank you for your positive feedback and for giving us some suggestions for improvement. We strive to be the best hotel in Little Rock, and our guests help us achieve that goal by sharing their thoughts about our Capital Hotel. Please find a reason to visit again soon. Best, Gregory Pirkle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to thank the staff at the hotel We had a rehearsal dinner there and stayed there for our sons wedding They took care of everything and did so with great hospitality.I would highly recommend the Capitol Hotel to any family having any type of event.Great place with a fantastic staff Thanks again
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Marketing at Capital Hotel
Responded Mar 9, 2023
Dear richard h, We are so thrilled to have been a part of your son's wedding. Thank you for trusting us to be your host hotel on such a special occasion and for taking the time to let us know that you had a fantastic experience. We look forward to welcoming you back for more fun times in the future. Best, Gregory Pirkle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Little Rock area.
PRICE RANGE
$223 - $286 (Based on Average Rates for a Standard Room)
LOCATION
United StatesArkansasLittle Rock
NUMBER OF ROOMS
94
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Frequently Asked Questions about Capital Hotel
What are some of the property amenities at Capital Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Capital Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Capital Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Are any cleaning services offered at Capital Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Capital Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Capital Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Capital Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.