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Courtyard Little Rock West

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10900 Financial Centre Park, Little Rock, AR 72211
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Courtyard Little Rock West
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89 Reviews from our TripAdvisor Community

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Nashville, Tennessee
Level Contributor
413 reviews
315 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was nice, the physical plant ok, the lobby excellent. Beds are soft. The biggest issue is there are new freeways and the navigation systems can't find it. Not a bad hotel though. I'd stay here again...but not near as good as the Little Rock North location which is one of the best in the Courtyard chain.

Helpful?
Thank TravelManSouth
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. The new freeway just opened up in 2015 after several years of construction. Because of the development of shopping, dining and entertainment venues on our street the need to accommodate increased traffic was necessary. It is great having so many wonderful things in our area. However, the navigation system updates are behind sometimes. I understand... More 

Williamsburg, Virginia
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 22, 2015

We traveled to Little Rock to run 3 Bridges Marathon on Saturday, 19 December, 2015. When we were checking in, Hazel asked if we had any special needs. I told her that I was a light sleeper. She immediately knew where our room should be and she gave us that room. I appreciated her recognizing that I had made a... More 

Helpful?
1 Thank AccidentalTourist19
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your nice review and for choosing to stay at our hotel. I am delighted to hear Hazel took very good care of you and you had an excellent check in experience. I can't imagine running 10 miles so 26 wow! I am glad the shower experience, the bedding and the late check out made your stay more... More 

Little Rock
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 16, 2015 via mobile

Nothing to howl to the moon about. Just a regular ole hotel. Not really much to say other than that. The workers are nice and look professional. It's clean but as I said it's ok. I really have nothing bad to say

Helpful?
Thank RoyceRC
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I am happy you found our hotel clean and the staff nice and professional. I wish we could have further exceeded your expectations. I hope you give us another chance to impress you in the furthure. Sincerely, Vivian Scales General Manager More 

Boston, Massachusetts
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 4, 2015

The employees are very very nice!!!! They try to go out of their way to help and make sure you have a nice stay. I like the fact that you can grab a quick bite to eat at the property. Food is not bad. A location that seems to be close to everything

Helpful?
Thank jonathross
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your wonderful review! I am happy you found the employees very very nice and the location, food and Bisto helpful. I hope to see you again soon. Sincerely, Vivian Scales General Manager More 

Matteson, Illinois
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 20, 2015

This location was great for business trip. It is centrally located to the place I needed to visit as well as having lots of great shopping and restaurants around it. Easy access to and from the airport as well.

Helpful?
Thank Carol G
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your terrific review! I hope to see you again soon. Sincerly, Vivian Scales General Manager More 

Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed September 15, 2015

The rooms were nice and clean and if all you need is a room - nice place to stay. It is not easy to get into because of the nearby cloverleaf highway but it is close to shopping and many restaurants. If you are the kind of traveler that likes to get up and go downstairs for the free coffee... More 

Helpful?
Thank Debbie D
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review and for rating the staff so highly. We do offer rates with or without breakfast. So if breakfast is important you can choose this option to accomodate our needs. We have upgraded the coffee service to offer Starbucks in the Bistro. We still provide free coffee in the guest rooms as always. I appreciate your... More 

Broken Arrow, Oklahoma
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 22, 2015 via mobile

Hotel is located right off the expressway near restaurants and shopping. The hotel is older but rooms are clean and pretty big. The customer service was good as well. My only complaints are no free breakfast and no microwave or refrigerator in the rooms. I would stay again and recommend to friends.

Helpful?
Thank MillionaireStylist
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for the nice review. I am happy you found our location helpful and the staff very good. We offer rates both with or without breakfast included. This way our customers have a choice if breakfast is important to them. We do have a microwave for customer use located in The Market. Thank you for staying with us. We... More 

Blytheville, Arkansas
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed August 13, 2015 via mobile

As a Marriott Gold Member I have always received exceptional service at any hotel in the Marriott family. We had reservations at this hotel, but because we arrived after midnight on the evening of arrival due to a delayed flight, we were told that we had to pay for 2 nights even if we were checking out at 6 am.... More 

Helpful?
1 Thank Hughes-101
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I understand how having to pay for the room after midnight seems unfair. However, you would only have to pay for the 2nd night if you stayed over the next day. I apologize for the confusion. I hope you will give us another opportunity to serve you in the future. Sincerely, Vivian Scales General Manager More 

Travelers are raving about these Little Rock hotels

United Kingdom
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed August 7, 2015 via mobile

We are doing a road trip across the states as a family of 4, with the kids being a 15 year old boy and a girl of 9, so sleeping arrangements get a little bit tense!! We have tried to book hotels which have two beds and provide a rollaway but despite requesting this in advance we have encountered lots... More 

Helpful?
Thank ggm_devon
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for the great review! I am happy we were able to accomodate your sleeping requests and make your stay a wonderful one. Thank you for choosing to stay with us. We hope to see you again if your travels bring you back to Little Rock. Sincerely, Vivian Scales General Manager More 

1 review
5 of 5 stars Reviewed July 12, 2015 via mobile

Very nice and clean hotel. Miss Glenda in the Bistro made our family breakfast special. She went the extra mile to be sure all of my family's needs were met! She is an extremely conscientious and hard worker. Marriott Courtyard Little Rock West is fortunate to have her.

Helpful?
Thank Stewart G
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your wonderful review! I am happy you found our hotel clean and nice. I am also glad Glenda took very good care of you. She is a superstar! Thank you for choosing to stay at our hotel. Please come back to see us very soon. Sincerely, Vivian Scales General Manager More 

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