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Candlewood Suites

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82 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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West Point
Reviewed 4 weeks ago

Stayed here after delivering some boxes to my sister. The hotel is located close to a lot of shopping centers as well as downtown, and very close to the highway. The room was quiet and clean, and just the place to rest after a long road trip. The staff was courteous and quick, and there were no problems with noise....

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Helpful?
Thank Rob B
Tim B, Guest Relations Manager at Candlewood Suites, responded to this review

Thank you so much for taking the time to review our property. We are excited to hear you enjoyed your stay. Cleanliness, Comfort and customer service are extremely important to us. We are working on the internet issues and should have them fixed very soon. We look forward to seeing you again. Once again thank you for your time and...

Texarkana, Arkansas
Reviewed January 22, 2017

We choose this hotel because of reviews and we were looking for hotel close to UAMS Medical Center. The room was comfortable and fit the bill with a small kitchenette in a two double bed room. Room was neat clean and orderly. I for the life of me could not figure out how to use the Mr. Coffee pot. I...

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Helpful?
Thank Glenn G
Tim B, Guest Relations Manager at Candlewood Suites, responded to this review

Thank you for taking the time to leave a candid review of our property. We are very pleased to hear you enjoyed your recent stay with us. Where as we don't offer a continental breakfast unfortunately, we do however have several breakfast items available for purchase in our Candlewood Cupboard. We look forward to seeing you upon your return. Once...

Chico, TX
Reviewed December 29, 2016

The carpet in our room was torn and frayed. The bathroom was noisy, some kind of mechanical noise that squeaked every few minutes. There was no available ice machine. The television remote did not work properly, unable to use sleep function, the numbers buttons didn't work, no indication on television of what number you were on and it didn't seem...

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Helpful?
Thank Suzanne H
Tim B, Guest Relations Manager at Candlewood Suites, responded to this review

Thank you for your candid review and bringing these issues to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our...

Kosciusko, Mississippi
Reviewed November 5, 2016

I recently stayed at Candlewood Suites for 6 nights. The room wasn't bad. It had a kitchenette which was nice. However the bed was very uncomfortable and even though the hotel is smoke free, we kept smelling smoke coming through the vents in our room. Also, the front entrance and elevator reeked of smoke. Since I am very allergic to...

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Helpful?
Thank Sherry H
IHGService, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Sherry H, We appreciate you taking the time to comment about your recent stay at our hotel. I am happy to know that you have regarded the kitchen in the suites to be nice. However, it is unfortunate that issues with the smell of smoke, condition of the bed and issues at the parking lot prevented you from fully...

Kansas City, Missouri
Reviewed October 12, 2016

I have stayed in this hotel many of times and I finally have found the room I like the best. Room 421. It is on the top floor and at the end of the hallway. The only drawback is that it is a suite room and the AC is only in the sitting area with a small vent that leads...

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Helpful?
Thank spicytravelasian
Tim B, Guest Relations Manager at Candlewood Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you, for your honesty and loyalty. Sincerely, Timothy Beasley

Little Rock, Arkansas
Reviewed September 15, 2016 via mobile

Due to the quick sell of my house and not able to close on another for almost a month, my children and I needed a place to stay that was convenient to all the places that we went to to keep up with our daily routines. I looked into this hotel and was pleased with the price and the room....

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Helpful?
Thank Charce' S
Atlantic City, New Jersey
Reviewed September 13, 2016

The one thing I love about Candlewood properties, is that I always have a comfortable and enjoyable stay. This property was great-indoor pool, plus many other amenities, i.e. fitness center, internet, etc. I love the Candlewood Cupboard-it's a room with snacks and drinks, and you pay by the honor system, either cash or charge it to your room. And really,...

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Helpful?
Thank 409traveler1928
Thuy C, Guest Relations Manager at Candlewood Suites, responded to this review

Dear 409Traveler1928, We're happy to hear that you enjoyed your stay! We try our best to price our items at a price that is both reasonable and provides our guests with the convenience of being able to grab and go. We hope to see you again soon! Sincerely, Franz H Guest Relations Candlewood Suites WLR

McAllen, Texas
Reviewed July 14, 2016

Michael went above and beyond in customer service and Franz was good too. The positives was the hotel was in a safe area and the room was nice and the air conditioner worked well and bed was comfortable. However the handle to the door didn't work properly. They knew it already. Overall ok

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Helpful?
Thank jmia
Thuy C, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Jmia, Thank you so much for taking the time to write your review. It is one of our best tool to gauge what we are doing right and what we can improve on. We're happy to hear that your stay was good overall and that Michael was able to accommodate you! I'd also like to apologize about your issue...

Denver, Colorado
Reviewed June 28, 2016 via mobile

My daughter and I pulled in here after a long day on the road. There wasn't any staff at the front desk so we had to wait. After finally getting checked in we went to our room to find there was holes in the carpet and in the wall in the bath room. The room was spacious though and we...

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Helpful?
Thank Lauren M
Thuy C, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Lauren, I'm sorry to hear about the issues you had during your stay and having to wait momentarily to check in. We do try to have an associate behind the desk 24/7. I wanted to let you know that we just hired a new maintenance supervisor who is busy making many improvements to the property. We hope that you...

The Villages, Florida
Reviewed June 20, 2016

Stayed 6/18. This was a 5K point reward night for us. Parking was a bit tight. Would have preferred 2 queen beds but got a king size since they had no doubles available. However the front desk staff was very accommodating and friendly during the process. Our above average room was large and very clean. One of the cleanest rooms...

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Helpful?
Thank Jerry C
IHGService, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Jerry C, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. We are glad to know you liked the friendliness of our staff. On the other hand, we would like to apologize for the experience you had with some of the amenities in your room and the outside noise which affected your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
At the Candlewood Suites West Little Rock, we put the amenities where they really count: in your room. Big, built for comfort or an extended stay. It's the ultimate suite hotel for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the DVD/CD player. Borrow your favorites from our free DVD library. Work off some stress in our fitness center. Visit our Candlewood Cupboard were you can purchase meals, snacks and sundry items at value prices. Pet are welcome; one pet limit per suite with a non-refundable fee of $75 for 1 to 7 days, $150 for 7 plus days. Pet weight cannot exceed 60 lbs. Pet policy must be signed at check-in. Call hotel for copy of pet policy. Room cleaning is provided once every 7 days. The maximum # of people allowed (including children) in a room is 2 in a room with 1 bed and 4 in a room with 2 beds. The front desk is open 24 hours. Guest room packages available. Call for details. ... more   less 

Additional Information about Candlewood Suites

Address: 10520 W Markham St, Little Rock, AR 72205-2140
Location: United States > Arkansas > Little Rock
Price Range: $83 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Candlewood Hotel Little Rock
Candlewood Suites Little Rock
Candlewood Little Rock
Little Rock Candlewood Suites
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites staff and other travelers.
1 question
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Questions? Get answers from Candlewood Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay in room 120 on first floor”
 of 5 bubbles GlennG547, Jan 22, 2017 | Read review
“Suite 421 is the best”
 of 5 bubbles spicytravelasian, Oct 12, 2016 | Read review
“4th floor rooms are usually the best bet if you want extra quiet.”
 of 5 bubbles 409traveler1928, Sep 13, 2016 | Read review
“Mini Apartment Suite”
 of 5 bubbles AuntMar2016, Apr 7, 2016 | Read review
“Stay upstairs, less bugs”
 of 5 bubbles 485jjb, Dec 16, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question