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Holiday Inn Little Rock West-Financial Pky

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Holiday Inn Little Rock West-Financial Pky
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147 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We came in for the weekend and the hotel lobby looked very nice and inviting. Our room was on third floor. We got ready to take a shower as we were in a hurry. No hot water. Called the front desk and they said to turn on all the water in the room and let it run 15 minutes. Still... More 

Helpful?
Thank Garrett G
IHGService, Guest Relations Manager at Holiday Inn Little Rock West-Financial Pky, responded to this review

Dear Garrett G, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, we regret to read that we did not meet your expected stay due to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We spent 2 nights here and were very comfortable. Our room was on the top floor & near the elevator, but we never heard any noise. The room was clean & roomy. Really liked the separate sitting area. The room also had a kitchen area with microwave,refrigerator, coffee maker & sink. Each evening we enjoyed $1 drafts at the bar.... More 

Helpful?
Thank Nawlinz_lady
Palo Alto, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this Holiday Inn several times (with my family) while visiting Little Rock. Clean, spacious rooms with super comfy pillows = every time! Other pros: appealing modern decor and full bar with seating in the lobby. The onsite restaurant has tasteful food items, too. The location (i.e., near interstates 430 & 630, and other restaurants) is another positive.... More 

Helpful?
Thank Tina P
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 9, 2016

Another solid line drive for me! Katina greeted me with that big smile of hers. I was already assigned my room, keys made, and sent on my way. Went down to get something to eat and Stephanie was great too!! She saw me check in and had a cold one ready for me!! Kent did a great job with my... More 

Helpful?
2 Thank John K
Level Contributor
85 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 5, 2016 via mobile

This was my first experience with this hotel. I won't be back. The front door is kind of behind the building and the layout is all strange. It almost like they just squeezed this hotel in the best they could without much care for the design. It is in serious need of updating and modernizing as well. The smoke alarm... More 

Helpful?
1 Thank Matt B
IHGService, Guest Relations Manager at Holiday Inn Little Rock West-Financial Pky, responded to this review

Dear Matt B, Thank you for writing a review about your stay at our hotel. While I am pleased to read that you chose our full-service property for your recent trip, I am very sorry for the overall dissatisfaction you have experienced. Your comments about the bathroom cleanliness, issues with the AC, in-room phone, smoke detector, and food selection have... More 

1 review
5 of 5 stars Reviewed August 1, 2016 via mobile

I have been staying at this Holiday inn location for awhile now. The staff is always friendly and helpful when we come to town. The rooms could use some upgrades but it's a nice location.ms.katina is always helpful at the front desk and willing to bring us more towels. I love hanging out at the bar with Eva and the... More 

Helpful?
Thank mlovell758
Hot Springs, Arkansas
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 1, 2016

After a less than stellar experience at a larger, neighboring competitor (right across Financial Centre Parkway) back in June, my girlfriend and I (along with our baby boy) decided to give this hotel a try for our monthly one-night getaway. So happy we did! Xavier, who checked us in, is an ultimate professional. Prompt, courteous, and most helpful. It was... More 

Helpful?
1 Thank SavvySeth
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 23, 2016 via mobile

At first look, this hotel started out nice.... until I wanted to actually leave the front lobby. For some unknown and unprofessionally reason, the braniacs of this hotel decided to have a photoshoot in the middle of Saturday afternoon.. Go figure?? The young lady at the front desk was actually friendly, but she was just as clueless as we were.... More 

Helpful?
1 Thank LaTasha R
IHGService, Guest Relations Manager at Holiday Inn Little Rock West-Financial Pky, responded to this review

Dear LaTasha R, Thank you for taking the time to write a review of our hotel. It is regrettable that the level of service you have received did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced. Please allow us to follow up on your concerns and have the opportunity to make it... More 

Charlotte, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 21, 2016 via mobile

The room was fairly nice and comfortable. Decent beds, everything was in good repair. The two things I cannot forgive in any modern hotel: The water took 15 minutes to warm up, and even then was only warm, it never got hot. I had to change my morning routine to turn the water on full hot as soon as I... More 

Helpful?
Thank Lee668
Tim M, General Manager at Holiday Inn Little Rock West-Financial Pky, responded to this review

Dear Lee668, Thank you for taking the time to write a review of your stay. We appreciate the kind comments about your comfortable stay; however, we apologize that hot water took longer than usual and internet didn't work properly. I have discussed your comments with our engineering department to ensure that similar situation does not happen again in the future.... More 

Little Rock, Arkansas
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 18, 2016

I first want to say I gave this hotel 5 stars even through I had a few problems. The reasons why is because of some really good things that happened. We had to get this room because our power was out due to a storm. I have medication that had to be kept cold. The night before we stayed at... More 

Helpful?
1 Thank Mendy D
Tim M, General Manager at Holiday Inn Little Rock West-Financial Pky, responded to this review

Dear Mendy D I appreciate you taking the time to write a review of your experience with us. Your comments in regards to some good things happened with your stay are much appreciated; yet, I was disheartened to read the whole situation you described. Your comments were reviewed by the staff, and we will retrain our front desk staff to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The new Holiday Inn West-Financial Parkway features 119 spacious guest rooms with modern décor. All of the beautifully designed sleeping rooms are equipped with a microwave, refrigerator, coffeemaker, 42” Flat Panel HDTV, wet bar, full size hair dryer, iron with ironing board and more.The HUB Café & Bar is open daily for breakfast, and dinner. Guests can enjoy the hot breakfast buffet each morning, and extensive dinner menu featuring a wide variety of entrée options for your dining needs each evening.Additional features include the eGame System in the lobby, and restaurant. Depending on the weather, guests can enjoy the outdoor pool with luxurious cabanas, or relax on the outdoor patio with fire pit. For added convenience guests can utlize two onsite laundry rooms, 24 Hour Market, business center, and complimentary wireless internet access throughout the entire hotel.Meeting space is available for corporate meetings, private luncheons, or wedding receptions. The ballroom features 1,440 square feet of flexible meeting space. In addition, the Executive Conference Room can accommodate up to 15 guests conference style. The dedicated staff can assist you with all of your Food & Beverage requirements. The new Holiday Inn West-Financial Parkway is located in the heart of West Little Rock near many restaurants including; PF Chang’s, Butcher Shop, Mimi’s Café, Playtime Pizza, and On The Border. Additional local attractions include the Rave Movie Theatre, Chenal 9 IMAX Theatre, Burns Park, The Promenade At Chenal, and Arkansas Museum of Discovery.All guests can take advantage of Priority Rewards-our loyalty program that gives you the freedom to do the things you love. Whether you’re on the road for a night, out of town for business or venturing off to a far-away destination, we offer extraordinary benefits that ensure you get the very most out of your travel . Plus, there are plenty of exceptional features that allow you to earn and redeem points for things you do every day-even after your travel has come to an end. ... more   less 

Additional Information about Holiday Inn Little Rock West-Financial Pky

Address: 10920 Financial Centre Pkwy, Little Rock, AR 72211-3531
Location: United States > Arkansas > Little Rock
Price Range: $101 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Little Rock West-Financial Pky 3*
Number of rooms: 119
Reservation Options:
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Hotel Style:
#11 Business Hotel in Little Rock
#19 Family Hotel in Little Rock
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