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Hampton Inn & Suites West Little Rock

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1301 South Shackleford Rd, Little Rock, AR 72211
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437 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Little Rock, United States
5 of 5 stars Reviewed 2 days ago NEW

Definitely 5 stars!! This is a great hotel to stay if you are in the Little Rock area. If you happen to stay there, ask for Andre' at the front desk. You will be so blessed to meet such an outstanding guy. He recommending good restaurants and was a pleasure to talk to during our 3 night stay. I would... More 

Review collected in partnership with Hampton

Helpful?
Thank Teresa C
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for this 5-Star review. I am so pleased you enjoyed your stay with us. Andre' is the epitome of what genuine hospitality is all about, and I am so glad you had the opportunity to get to know him! It was a pleasure having you as our guest, and we will look forward to seeing you... More 

Plano, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Quality hotel at a good location with a good price. Decor getting dated. Staff nice and enthusiastic. Very small exercise area but can get a workout in. Food places close by. In fact there is a whole foods just a mile away. 15 min from airport. 10 min from all major medical facilities and zoo.

Review collected in partnership with Hampton

Helpful?
Thank Scott D
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you for being our guest. I am happy to let you know that we will be renovating the remaining rooms in our hotel the end of this year! We currently have 54 rooms renovated, so if you are in town again, I would be happy to help set-up your next reservation and make sure you are in one of... More 

Austin, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very impressed with the openness and friendliness of every staff member we encountered. We would recommend this hotel to anyone traveling to Little Rock. Plus a full hot breakfast and easy to use fitness center. This place has it all!

Review collected in partnership with Hampton

Helpful?
Thank benmA8138OY
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for this great review! I am so glad you enjoyed your stay with us! I have a fantastic team that truly want to make sure each and every guest has an enjoyable experience! We will look forward to seeing you back again soon when your travels bring you to Little Rock! At Your Service Sincerely, Jessica More 

Little Rock, Arkansas
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Clean fresh smelling suites. Bedroom and bathroom nice and clean. Refrigerator and microwave in suites, Staff members very courteous, kind with beautiful smiles. Complimentary breakfast good. Lounge area deco very pretty.

Review collected in partnership with Hampton

Helpful?
Thank NanaPatricia
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for sharing your experience with others, during a difficult situation when your power was out! I am so glad my team expressed genuine empathy, and HUGS always make others feel better! Anytime you need a room again please think of us, and know you will be welcomed by your "Hampton Friends". Best Regards, Jessica More 

Little Rock, AR, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The hotel is older and not worth the amount of money charged. There was a snag at check-in and the manager was rude, loud and disrespectful. We did not get a room close to the pool as requested. The rest of the staff was courteous and the complimentary breakfast was very good.

Review collected in partnership with Hampton

Helpful?
Thank Pamela G
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

I am so very sorry you had such a poor service experience. I would love to talk to you about this opportunity and who the manager was that checked you in. I am so very sorry this was the service you experienced at check-in, and can understand your frustration with this. If you would please email me or call me,... More 

Memphis, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Upon returning home, emailed complaint and was given credit for one night. Nothing else. A simple letter or note would've been nice. The money wasn't the issue the service was. I appreciate the credit, but it's still not good customer service.

Review collected in partnership with Hampton

Helpful?
Thank Pamela S
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Pamela, I am so sorry that the obvious sincer apology was not offered and expressed when my manager invoked ou 100% Satisfaction Guarantee. I was out of the office on Tuesday of this week, and believe this was done that day if the correct paperwork was left for me. I assure you that I vaule your business and appreciate the... More 

Conway, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Friendly staff, very clean, comfortable, great location with easy access to restaurants, hospitals, shopping. Room was very accommodating for handicapped accessible. Value was worth it. Will definitely stay here again as it was easy access from interstates.

Review collected in partnership with Hampton

Helpful?
Thank Cindy A
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for this 5-Star Review! I am pleased that you found our accessible room comfortable! We look forward to sering you again soon, the next time you are in Little Rock! At Your Service Sincerely, Jessica More 

Tavernier
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The room was perfect. It was clean and very well appointed. The bedding was fresh and posh. The TV worked really well. Remote was clean. Nice desk area, handy plug. Good coffee maker and coffee. Microwave and fridge. I used them all, and all were in perfect order. The bathroom was very new and clean. The toiletries are a good... More 

Helpful?
Thank CynRe
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you for posting this review and sharing your experience! I am pleased you enjoyed your stay with us, and enjoyed the amenities we have to offer. I will definitely look into the quality of food products and why the consistency was lacking in quality. I know we can make those improvements for a better breakfast experience. We look forward... More 

Bowling Green, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The lobby, and rooms were spacious, comfortable, welcoming, and clean. I would highly recommend staying at this hotel. The room easily accommodated my family of 6. The presence of a Krispy Kreme right next door was an unexpected bonus.

Review collected in partnership with Hampton

Helpful?
Thank James K
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you for this 5-Star review, and sharing your experience with others. I am so glad you enjoyed your stay, and that you would be happy to recommend our property! We look forward to having you back as our guests again, the next time your travels bring you to Little Rock! At Your Service Sincerely, Jessica More 

Florence, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is always clean, friendly and the best home away from home. The staff are ALWAYS accommodating and professional. I don't ever want to stay anywhere else when I'm in this area. I especially appreciate the Manager's Reception held Monday through Wednesday nights in the lobby serving 50 cent wine and beer. The lobby is roomy and clean with... More 

Review collected in partnership with Hampton

Helpful?
Thank Pam S
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you very much for this great review! I am very proud of the team of professionals that I have the pleasure of working with every day that truly want to make sure all of our guests have an enjoyable experience. We will continue to work hard for you, and look forward to seeing you again in the near future.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hampton Inn & Suites is located in West Little Rock at Kanis and Shackleford, just off I-430 near the Arkansas Heart Hospital. The Little Rock Financial District is minutes away along with many of Little Rock's finest restaurants and shopping.The Hampton Inn & Suites sets the tone for a comfortable stay with its distinguished, warm and inviting Lodge area, featuring a breathtaking stone fireplace. Our 126 Tastefully appointed guestrooms including 34 two-bedroom suites. You can relax in our indoor heated swimming pool. ... more   less 

Additional Information about Hampton Inn & Suites West Little Rock

Address: 1301 South Shackleford Rd, Little Rock, AR 72211
Location: United States > Arkansas > Little Rock
Price Range: $95 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites West Little Rock 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hampton Inn And Suites West Little Rock
Hampton Inn & Suites West Little Rock Hotel Little Rock
Hampton Inn Little Rock
Little Rock Hampton Inn
Hotel Style:
#6 Business Hotel in Little Rock
#8 Family Hotel in Little Rock
#8 Romantic Hotel in Little Rock
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