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Crowne Plaza Little Rock

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Crowne Plaza Little Rock
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377 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is our 2nd time staying at Crown Plaza. Everyone has been so nice. Our room is clean and comfortable. It's close to so many things like restaurants and shopping. We are very happy with the room and our stay. We only wished that the room had a refrigerator. We had a meal that we were hoping to eat the... More 

Helpful?
Thank Flexsmom2
Pittsburgh, United States
2 reviews
1 of 5 stars Reviewed 2 weeks ago

When we arrived we checked in and we were given a room that someone was already in. We then went to the front desk and got another room. We went to our room and it was pretty dirty the ceilings had mold on them. In the hallway there were dirty diapers, food trays. Not a hotel I would ever go... More 

Helpful?
Thank Robert C
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for taking time to share your experience with us. We very much appreciate feedback from our customers. Please accept my apology for the inconveniences you experienced. We share your concern regarding the quality issues you described. Each of these concerns have been brought to the attention of our quality team and addressed. I hope that you will consider... More 

Prescott, Arkansas
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel to be near a friend who was having surgery at a local hospital. The entire staff was very friendly and accommodating. We were upgraded to the VIP floor. When we arrived, the air conditioner was making a very loud noise, We called the front desk, and they immediately moved us to another room close by.... More 

Helpful?
Thank Betty J
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Wow! What a great review! I am so glad you enjoyed your stay with us! We love hearing from our customers! I hope that you will be our guest again soon! More 

Cambridge, United Kingdom
Level Contributor
973 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 327 helpful votes
4 of 5 stars Reviewed August 10, 2016

I attended a conference here recently. The hotel looks a bit dated on the outside. Obviously built in an era gone by (1980s?). Inside there has been refurbishment, with some very nice spaces. Ample parking outside. It was a small crowd and this place perhaps would' be able to hold much more than what we were. There were about 50... More 

Helpful?
Thank otolith
Havre de Grace, Maryland
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 10, 2016

I was there on business, and it is certainly obvious the staff and management are very committed to a good experience. They are friendly, attentive and responsive. There are areas of the hotel that look very nice, especially for the business groups and the service areas. However, the hallways and rooms were a bit off the mark. My room was... More 

Helpful?
Thank 385cliftonm
Little Rock, Arkansas
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 2, 2016

Crowne Plaza is a well-established hotel in West Little Rock. It is on a major throughfare and convenient to many eating and shopping establishments. Lobby is modern and looks like it has been renovated recently. There are parts of the rooms that appear dated (bathrooms are small, have some cracked tiles and look like they have been squeezed in the... More 

Helpful?
Thank protector20
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed August 1, 2016

We stayed here a second time, one year after our last. The staff is great, from the front desk to the maintenance man we had to call about our A/C. The A/C fix was simple and Lee was very personable. The breakfast is a cut above the usual do-it-yourself at most hotels targeted at business travelers.

Helpful?
Thank CGWold
Little Rock, Arkansas
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed July 31, 2016

Let me start off saying that when we walked in this hotel it was so very nice. We are from little rock and was staying there due to a bad storm that knocked our power out. We didn't have a lot of money but I have to take pre filled shots every week and they have to stay in the... More 

Helpful?
Thank Mendy D
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for taking time to tell us about your stay. Please accept my sincere apology for the inconveniences and confusion you experienced. Each of your concerns have been brought to the attention of our management team and addressed. We will be in contact with you again to resolve any remaining concerns. I do hope that you will give us... More 

Fairhope, Alabama
Level Contributor
85 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 24, 2016

Enjoyed our night at Crown Plaza. Very clean; great room; great breakfast. Staff was friendly and it was in a perfect location. Swimming pool (small) inside AND outside which is a great plus! Will stay here anytime in Little Rock!

Helpful?
Thank mississippimuse
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for the wonderful review! Ian so glad you enjoyed your stay! We look forward to having you as our guest every time you are in Little Rock! More 

1 review
5 of 5 stars Reviewed July 18, 2016 via mobile

The service is fantastic. I was 5 hours early for check in and didn't expect to be able to check in. I had to wait for 30 minutes for the room and the manager gave me a free buffet for waiting. The Prime Rib was awesome. The room was very clean. The whole staff was very friendly and helpful. If... More 

Helpful?
Thank Mark T
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Thank YOU for the fantastic review! I am so glad you enjoyed your stay with us! I hope you will consider the Crowne Plaza your home away from home every time you are in Little Rock! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come to The Place to Meet for business or leisure travelers at Crowne Plaza Hotel, Little Rock, located off Interstate 630 in a flourishing business community in Little Rock. Think of us as your personal retreat offering the finest customer service. Shop at quaint stores and sample delicious dining all within walking distance of the hotel. Browse through the contemporary shops at The Promenade at Chenal. Stay at our hotel furnished with contemporary decor in each of the 244 guest rooms, 11 suites, and an executive club level floor. FREE parking, Free Internet. Enjoy our luxurious bedding, pillow top mattresses, 32 inch LCD flat screen TVs, and CD players with MP3 plugs. Take a coffee break at Latte Da Coffee Bar featuring Starbucks Coffee before heading to our indoor /outdoor heated pool. Take advantage of our business center and stay fit in our exercise room. Explore all this capital city has to offer during your stay at Crowne Plaza Hotel, Little Rock. ... more   less 

Additional Information about Crowne Plaza Little Rock

Address: 201 S Shackleford Rd, Little Rock, AR 72211-5724
Location: United States > Arkansas > Little Rock
Price Range: $102 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Little Rock 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Crowne Plaza Little Rock Hotel Little Rock
Little Rock Crowne Plaza
Hotel Style:
#13 Business Hotel in Little Rock
#18 Family Hotel in Little Rock
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