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Embassy Suites by Hilton Hotel Little Rock

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Embassy Suites by Hilton Hotel Little Rock
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829 Reviews from our TripAdvisor Community

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Showing 828: English reviews
Little Rock, United States
1 review
Reviewed 3 days ago NEW

I found the hotel to be VERY dated. Our curtain in our bedroom was mangled and torn, the carpet was dirty, our toilet had to be plunged twice in four days, dirty sheets on our pullout couch, missing tiles in our bathroom, the elevator was broken at a high volume time during the Thanksgiving holiday weekend and the cabinets were... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank alicek404
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will... More 

Little Rock, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 days ago NEW

I stayed at Embassy Hot Springs (AR) last month and now at Embassy Little Rock. Both stays could not have been better. Suites were very nice, and the breakfast is fantastic. Staff was most friendly and helpful without being overbearing.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Willard H
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for staying at the Embassy Suites by Hilton – Little Rock, AR. We try every day to deliver the best customer service in the hotel industry. I personally wanted to thank you for your business and for selecting our location. I am happy to hear you found the Embassy Suites by Hilton, Little Rock, AR to... More 

Little Rock, Arkansas
1 review
Reviewed 6 days ago NEW

My family stayed for during the Thanksgiving Holiday. We received a complimentary bag of goodies upon check in. Check in and out was super fast. Our stay was wonderful. Staff was friendly and helpful! Great Hotel and price friendly!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank superservice2016
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for staying at the Embassy Suites by Hilton – Little Rock, AR. We try every day to deliver the best customer service in the hotel industry. I personally wanted to thank you for your business and for selecting our location. I am happy to hear you found the Embassy Suites by Hilton, Little Rock, AR to... More 

Little Rock, Arkansas
1 review
Reviewed 6 days ago NEW

It Was To me not worth the money. I've Stayed At The Residence Inn By Marriot in St. Louis And To Me I Had A Better Stay For Around The Same Price I Paid At This Hotel. The room was bigger and the front desk clerk were very helpful.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank bryanwY1048IC
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for staying at the Embassy Suites by Hilton – Little Rock, AR. We try every day to deliver the best customer service in the hotel industry. I personally wanted to thank you for your business and for selecting our location. I am happy to hear you found the Embassy Suites by Hilton, Little Rock, AR to... More 

Pine Bluff, United States
1 review
Reviewed 1 week ago

From arrival to departure the Staff did a great job of making us feel welcome and comfortable. We were received with an inviting smile and detailed information. The staff did a great job overall from check in to check out. The breakfast was outstanding. You can really tell that the cook takes pride in his job. He even made me... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank robertlL2095XE
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for staying at the Embassy Suites by Hilton – Little Rock, AR. We try every day to deliver the best customer service in the hotel industry. I personally wanted to thank you for your business and for selecting our location. I am happy to hear you found the Embassy Suites by Hilton, Little Rock, AR to... More 

Memphis, Tennessee
Level Contributor
7 reviews
3 hotel reviews
Reviewed 1 week ago

We stayed at Embassy Suites over Thanksgiving. First of all , I am usually a big fan of this hotel due to the free breakfast, evening cocktails and the spacious suites. However, this hotel did disappoint. It is an older hotel that is overdue for a major makeover. Upon entering the lobby it had a strange musky smell that never... More 

Helpful?
Thank J E
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will... More 

Lamar, Arkansas
2 reviews
Reviewed 1 week ago

Top of the line service. Every employee I encountered went above and beyond to make sure my needs were not just met but exceeded. They were courteous and went so far as to help find me transportation to a dinner meeting when uber wasn't available. Would definitely recommend.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Tiffany C
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for staying at the Embassy Suites by Hilton – Little Rock, AR. We try every day to deliver the best customer service in the hotel industry. I personally wanted to thank you for your business and for selecting our location. I am happy to hear you found the Embassy Suites by Hilton, Little Rock, AR to... More 

1 review
Reviewed 2 weeks ago via mobile

At night its like Motel 6. Front desk and manager were very rude when acquiring information. They need customer service training. I tried to get an understanding and got no where, but me having to call corporate. Once I called corporate it was suggested that I go back for the manger to be polite and get got worse with the... More 

Helpful?
Thank Siobhan T
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will... More 

Travelers are raving about these Little Rock hotels

Madison, SD
1 review
Reviewed 2 weeks ago

Location is perfect for my business trips. Plenty of great restaurants close by. Staff is always friendly and helpful. The rooms and common areas are clean and up to date. I stay at this hotel whenever I can when I'm in Little Rock.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank johnkJ2282GT
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for staying at the Embassy Suites by Hilton – Little Rock, AR. We try every day to deliver the best customer service in the hotel industry. I personally wanted to thank you for your business and for selecting our location. I am happy to hear you found the Embassy Suites by Hilton, Little Rock, AR to... More 

1 review
Reviewed 3 weeks ago

Cedric and other breakfast chef were wonderful. Internet very slow; had to use my phone as a hot spot. Parking good. Friday night managers reception was very good; Saturday and Sunday offerings were meh. Staff made great restaurant recommendation: Cajun's on the river. Typical good Embassy Suites experience.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank jeff c
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for staying at the Embassy Suites by Hilton – Little Rock, AR. We try every day to deliver the best customer service in the hotel industry. I personally wanted to thank you for your business and for selecting our location. I am happy to hear you found the Embassy Suites by Hilton, Little Rock, AR to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Your premier accommodations in Little Rock begin at the Embassy Suites Little Rock! We are located in the heart of Little Rock with easy access to I-630 and I-430.With such easy access to all of Little Rock's best attractions, there is no reason to stay elsewhere. We are right down the street from the River Market District, just minutes from downtown and Little Rock Airport, and a close drive to the Little Rock Zoo, Clinton Presidential Library, Pinnacle Mountain, Burns Park, and the Wild River Country Water Park, among many other Little Rock attractions!When you are not busy exploring the city, you have the comforts of two-room suites with separate living and bedroom areas, staying fit in our fitness center and indoor pool, starting the day with our complimentary cooked-to-order breakfast, or winding down the day with complimentary drinks at our Manager's Reception. Come stay with us at the Embassy Suites Little Rock. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Little Rock

Address: 11301 Financial Centre Parkway, Little Rock, AR 72211
Location: United States > Arkansas > Little Rock
Price Range: $102 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Little Rock 3.5*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Expedia, Travelocity, Priceline and Odigeo so you can book your Embassy Suites by Hilton Hotel Little Rock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Little Rock
Little Rock Embassy Suites
Hotel Style:
#13 Romantic Hotel in Little Rock
#18 Business Hotel in Little Rock
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Hotel Little Rock staff and other travelers.
5 questions
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Questions? Get answers from Embassy Suites by Hilton Hotel Little Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“For several guests, get a suite. The pull out couch plus two double beds can easily sleep 6!”
 of 5 bubbles HoustonRazorback, 4 weeks ago | Read review
“All rooms are quiet”
 of 5 bubbles DiverScientist, Sep 16, 2016 | Read review
“7floor east facing, GREAT sunrises!”
 of 5 bubbles , Sep 15, 2016 | Read review
“If you use wifi a lot, get a room in the center of the hotel. Rooms in the corners may be bigger, but lack any signal strength.”
 of 5 bubbles twingees, Sep 7, 2016 | Read review
“If you do not smoke, do not stay anywhere on 2nd floor.”
 of 5 bubbles gwendolynn176, Jul 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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