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The Roosevelt Hotel

TripAdvisor$146*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
$286*
$146*
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$152*
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The Roosevelt Hotel
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8,477 Reviews from our TripAdvisor Community

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Showing 6,505: English reviews
Brisbane, Australia
Reviewed December 9, 2012

Arrived at hotel at 7pm after long flight. Told room not ready. We pointed out that check in was at 3pm. Check in staff could not care less. Went for a walk, came back, room still not ready. In our experience, if this happens you are usually offered a drink voucher at the bar or something similar. Again, total disinterest...

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Helpful?
2Thank Judy443
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for your comments and review. Our deepest apologies that the Roosevelt did not meet your standards. Rest assure your concerns will be addressed. Thanks again for your valuable feedback.

San Francisco
Reviewed December 9, 2012

I've had great stays... I have had mediocre stays. The living areas in most rooms are decent sized. However, the bathrooms need a serious renovation... and the elevator need to be much faster! I'd try another place, but this hotel is so conveniently close to where I work.

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Helpful?
Thank ErinJCM
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for your comments and review. We are happy to see that our central location keeps you coming back. Thanks again for your valuable feedback.

Leesburg, VA.
Reviewed December 9, 2012

Not sure if it is standard practice with other NYC hotels, but real glasses were not available in the room-only paper cups. Upon request we were provided two what appeared to be "very" inexpensive wine glasses. The individual who delivered them stated that paper was the standard. Hard to believe one pays almost $400 with taxes per night and has...

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Helpful?
Thank GTHerman
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thnk you for your review and comments. Our apologies if the paper cups caught you off guard. Individually wrapped paper cups are becoming the standard inside guest rooms as they are sterile/germ free. We are happy to see that your overall stay was great. Thanks again for your valuable feedback and we look forward to your next visit.

Morecambe, England, United Kingdom
Reviewed December 9, 2012

Bloody rude staff , hotel was like a Faberge egg beautiful to look at but full of rude, incompetent , ignorant workers , exception being the cleaning staff who were lovely , We stayed at the Bentley hotel last year, save yourselves hundreds of dollars and be treat correctly by caring staff and book the Bentley , forget the Roosevelt...

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Helpful?
2Thank Niki N
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for your comments and review. Our most sincere apologies for any issues your experienced with unfriendly staff. Rude behavior will not be tolerated and your concerns will be addressed immediately.. Thanks again for your feedback.

Melbourne, Fl
Reviewed December 5, 2012

Location was awesome. Head anywhere Midtown, or jump on a subway at Grand Central. If you can get a corner room that would be ideal. You will recognize the lobby as it has been in many movies and TV shows.

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Helpful?
1Thank Eric P
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for your review and comments. Yes, our central location is just one of our guests many favorite features. You are correct, the Roosevelt is a favorite film shoot location and has been the back drop for many movies, tv shows, and music videos. Thank you for your great review and we look forward to your next visit.

Carlisle, United Kingdom
Reviewed December 5, 2012

we stayed at the Roosevelt from the 25th November to the 2nd December, on entering the hotel the lobby is stunning. The check in staff not very pleasant. the rooms poor quality small dated bathroom the bath tub was chipped and the hot water ran a dirty brown colour, I reported this but nothing seemed to be done as still...

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Helpful?
1Thank Katarina Lucia S
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thaank you for your comments and review. Our most sincere apologies that the hotel did not meet your expectations. Rest assure your concerns will be immediately addressed. Again our deepest apologies and thank you for your valuable feedback.

West Warwick, Rhode Island
Reviewed December 4, 2012

The renovated lobby in the Roosevelt hotel is absolutely gorgeous, however I can not say the same about the rooms. The room was clean but incredibly small and the bathroom looked as if it belonged in a budget inn rather than a luxurious NYC hotel. On a positive note the location of the Roosevelt is fantastic but overall I was...

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Helpful?
1Thank Joshbaz696
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for your comments and review. Yes, our grand lobby is just one of our guests favorite features. Our most sincere apologies that your guest room did not meet your expectations. Your concerns will be addressed immediately. Thank you for your valuable feedback.

Chicago, Illinois
Reviewed December 3, 2012

I wasn't expecting very much after reading most of the reviews about this hotel. I might have not even booked this hotel after reading the reviews. But in some ways, I'm glad I did. The hotels location is the best. A few blocks from Grand central station, Time Square, Rockefeller Center, and subway stations. I was out with my family...

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Helpful?
3Thank lil_travler17
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for your review and comments. We are happy that you did decide to stay at the Roosevelt. Yes our central location is just one of our guests favorite features. Thank you for mentioning how nice our staff was to you and your family. We look forward to your next visit and thanks for your valuable feedback.

Florida
Reviewed December 3, 2012

We stayed at the Roosevelt for four nights Nov 29-Dec 2nd. After seeing the glitzy lobby, I was stunned to see the halls and the room. The decor was so dingy, so drab, so dated, so ugly that I wanted to leave immediately. There was no dresser, hence no way to unpack. The bathroom had mold, peeling wallpaper, and chips...

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Helpful?
1Thank rhoward182
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for your review and comments. Our most sincere apologies that we did not meet your expectations. Your concerns will be addressed immediately. again, our apologies and thank you for your valuable comments.

Atlanta, Georgia
Reviewed December 3, 2012

The Roosevelt Hotel lobby is filled with old world charm. The lobby during the Christmas holidays makes you feel like you are part of the 1950's. Staff is very friendly and hotel accommodations very nice. The hotel is located close to Rockefeller Center, St. Patrick's Cathedral, etc.

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Helpful?
2Thank Karen K
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for your review and comments. Christmas time at the Roosevelt is magical. Our beautifully decorated lobby is a favorite spot for our guests to unwind after a full day of shopping. Thanks for your wonderful feedback and Happy Holidays.

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06/11/2017 06/12/2017
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Room Service
Official Description (provided by the hotel)
For a classic New York City hotel experience with the finest contemporary amenities, The Roosevelt Hotel offers 1,015 newly renovated guestrooms and suites. Opened in 1924 at the height of the Jazz Age, the "Grand Dame of Madison Avenue" continues to impress guests in its prime location in midtown Manhattan. The Roosevelt is the perfect combination of classical and modern creating a relaxing ambience in the city that never sleeps. ... more   less 

Additional Information about The Roosevelt Hotel

Address: 45 East 45th Street at Madison Avenue, New York City, NY 10017
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $174 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Roosevelt Hotel 4*
Number of rooms: 1013
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon, HotelsforEveryone, Evoline ltd, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your The Roosevelt Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Roosevelt Hotel New York City
Roosevelt Hotel Nyc
Hotel Style:
#216 Luxury Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Roosevelt Hotel staff and other travelers.
201 questions
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3 months ago

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Questions? Get answers from The Roosevelt Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I am not sure there is a good room. Wifi was only good thing but it wasn't free!”
rondab950, 6 days ago | Read review
“elevator is very slow”
geraldinel862, 1 week ago | Read review
“Booked two months in advance and got a great rate. We were on the sixth floor and was not disturbed by outside noise.”
victoria7442, 1 week ago | Read review
“Book early and watch for deals. They have great specials but you have to watch for them.”
kennethpU2228TI, 1 week ago | Read review
“Room on higher floors to avoid noise from 45th street”
holidoc, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
TripAdvisor
$146* /night
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Orbitz.com$152
AMOMA$286
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Prices are for 1 room, 2 adults
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