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Courtyard New York Manhattan/Fifth Avenue

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855 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed 3 days ago NEW

Having stayed at literally hundreds of Marriotts, this one was disappointing. On the positive, the location is good and the staff was friendly and tried hard. And my room was fine. But the property is weak, and Marriott should not allow its Courtyard flag to fly here. There is no restaurant or breakfast counter and not even a market, which...

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Helpful?
Thank mmascia15
Scott S, General Manager at Courtyard New York Manhattan/Fifth Avenue, responded to this review

mmascia15, I am sorry we did not meet your expectations with respect to amenities offered within the hotel. The hotel is in a traditional part of NYC which such a great location that most guest like to utilize the great restaurants, delis and shopping in the immediate area. Sorry we did not work out for you but I am glad...

Meadville, PA
Reviewed 1 week ago

This Marriott is a central location and a good price for room. There is a gym and coffee on the mezzanine. A Starbucks is attached and accessible from the lobby. The rooms are small but what you expect in mid-town. The staff especially the concierge on duty during the day were not helpful. We asked the front desk for a...

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Helpful?
Thank Mary P
Ontario
Reviewed 1 week ago

checked in for 3 nights and was not offered any upgrade. when I asked it still was not offered. checked the website and their were upgraded rooms available. with Platinum status, we are supposed to get one??? room was very small and dated. it is a great location.

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Helpful?
Thank Jordan L
Scott S, General Manager at Courtyard New York Manhattan/Fifth Avenue, responded to this review

Jordan L, I apologize for the staff not recognizing you as a platinum level rewards member, you are our most valuable customer and this is not acceptable. I will pass on your comments to the front office manager to retrain the staff on recognizing our elite members. Sincerely, Scott S. General Manager

Reviewed 2 weeks ago via mobile

We were there to get away. The staff was great at check it, at check out and each time between, when we needed something in the room in minutes it was there. The location is ideal minutes to the attractions of Manhattan.

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Helpful?
Thank DrSeussTravels
Vergennes, Vermont
Reviewed 2 weeks ago

Location for downtown Manhattan is great. within walking distance to Times Square, Theatre district, Rockefeller Center. Thats the plus! Rooms were very small. Three of us stayed in a room with two queen beds and could hardly move. Bathroom was adequate, although not the cleanest. Front desk was no help at all, and at times even rude. If you want...

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Helpful?
Thank thebrigans
Scott S, General Manager at Courtyard New York Manhattan/Fifth Avenue, responded to this review

Thebrigans, Thank you for taking the time to write a review of the hotel – your feedback is important to us. I am happy to read you were satisfied with our great location, the Starbuck’s on property and the proximity to so many great eating places. I apologize for the rude service from the staff – I assure you this...

Upstate NY
Reviewed 2 weeks ago

Minimalist but comfortable hotel rooms, centrally located, with a full service Starbucks on the floor and steps to a great breakfast at the Bryant Park location of Le Pain Quotidian. Great views and super quiet.

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Helpful?
Thank persaur
Tybee Island, Georgia
Reviewed 2 weeks ago

This was perfect for my birthday weekend in NYC. Great location as we walked everywhere. Times Square, Rockefeller Center, Grand Central Terminal, 5th avenue... everywhere! We also found some fun pubs/bars really close by that we enjoyed. The room was clean and the staff was nice. The adjacent Starbucks was a plus as well. Would definitely stay here again.

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Helpful?
Thank mgrant3277
Massachusetts
Reviewed 2 weeks ago

Although the picture shown on this page shows a sofa in the room, we were given a room with only a desk chair. Nor did the lobby have a comfortable area to sit. Nor did the business center. My husband is a platinum Marriott member and always insists on staying at Marriott properties. We have never seen such a poorly...

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Helpful?
Thank Josette G
Scott S, General Manager at Courtyard New York Manhattan/Fifth Avenue, responded to this review

Josette G, I am sorry we were not able to meet your expectations with respect to amenities offered in the hotel. As we are city property and we are located in arguably the best location in Manhattan this does come at a cost as space is at a significant premium. Therefore we are not built with a pool nor have...

East Sussex
Reviewed 4 weeks ago

Room was clean and quite big enough. Good bathroom ensuite. Excellent location. 5 mins walk from Grand Central Station in one direction and 5 min walk to Bryant subway in the other. In walking distance to Broadway.

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Helpful?
Thank JackoEastSussex
Austin, Texas
Reviewed 4 weeks ago

For Midtown Manhattan, it wasn't bad at all. Everything is small, but what isn't in Midtown? Everything was clean and well kept. Staff was great. Walking distance to most things, including Times Square. Surprisingly quiet hotel. Good value for the location.

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Helpful?
Thank wooderson00
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Enjoy comfortable accommodations and a convenient location near exciting New York City attractions during your stay the Courtyard New York Manhattan/Fifth Avenue. Renovated in 2013, our Fifth Avenue hotel with only seven rooms per floor offers an unbeatable location directly across from Bryant Park and within walking distance of Broadway shows and Times Square. Modern guest rooms offer complimentary high-speed wireless Internet, spacious marble bathrooms and LCD cable televisions. After an action-packed day of sightseeing, relax in our comfortable beds featuring luxurious linens, thick mattresses and fluffy pillows. Stay productive during your stay at our Fifth Avenue New York hotel with our full-service business center and spacious in-room work desks. During downtime, enjoy a brisk workout in our 24-hour state-of-the-art fitness center with a variety of cardiovascular equipment and free weights. Book your stay at the Courtyard New York Manhattan/Fifth Avenue today for an experience in the heart of NYC. ... more   less 

Additional Information about Courtyard New York Manhattan/Fifth Avenue

Address: 3 E 40th St, New York City, NY 10016-0101
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $233 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard New York Manhattan/Fifth Avenue 3.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Courtyard New York Manhattan/Fifth Avenue Hotel New York City
Courtyard Fifth Avenue
Courtyard New York City
New York City Marriott
New York City Courtyard
Hotel Style:
#199 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard New York Manhattan/Fifth Avenue staff and other travelers.
18 questions
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Questions? Get answers from Courtyard New York Manhattan/Fifth Avenue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure that your room has a comfortable chair, I.e. Not just a desk chair. Don't stay here if you have other options”
 of 5 bubbles josetteg116, 2 weeks ago | Read review
“Ask for high floor”
 of 5 bubbles wooderson00, 4 weeks ago | Read review
“Rooms on the north side are quieter”
 of 5 bubbles reesiea, Jan 31, 2017 | Read review
“Talk to the people at the desk.”
 of 5 bubbles chinashop116, Jan 31, 2017 | Read review
“Skip the Starbucks and try the New York style deli next store.”
 of 5 bubbles Mckits, Jan 25, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question