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Courtyard New York Manhattan/Fifth Avenue

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Courtyard New York Manhattan\/Fifth Avenue
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832 Reviews from our TripAdvisor Community

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Showing 705: English reviews
Reviewed 1 week ago via mobile

The hotel is located in a very nice location. You are close to Times Square as well as good shopping. The rooms were small, although that is expected for New York City. When checking in, the front desk was very friendly. But when checking out the next morning it was way too busy to have only one person upfront. We...

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Helpful?
Thank Traveler_Gurly
Scott S, General Manager at Courtyard New York Manhattan/Fifth Avenue, responded to this review

Traveler_Gurly, Thank you about the kind words about the hotel with respect to location and the staff. I want to apologize for the slow service and miscommunication with respect to the door lock. The system is programmed to deactivate all keys at 1:00 PM the day of check out. Once you ask for a late check out the key needs...

Reviewed 1 week ago

I was so happy with this hotel and its location. The price was so much cheaper than so many other hotels and was a decent place to stay. We left at 8am and returned after 10pm every day so I felt as though we did not have to spend so much money when we were not there very often. Safe...

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Helpful?
Thank Ck C
Sheffield, United Kingdom
Reviewed 1 week ago

Was a nice stay in this hotel for one night before moving into the other hotel. I had luck and I wasn't disturbed from the street noise but the air condition was quite noisy. Staff was very nice. At least very good hotel in NYC.

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Helpful?
Thank MikeShine1965
Miami, Florida
Reviewed 2 weeks ago via mobile

I just spent 4 nights here. The hotel felt dirty, the room was ok. Bathroom was ok, although they never replaced the shampoo. Cleaning lady call me to see if I wanted the room cleaned (I left a no disturb sign for that purpose). Overall it was a cheap stay and I got what I paid for.

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Helpful?
Thank pcex
Scott S, General Manager at Courtyard New York Manhattan/Fifth Avenue, responded to this review

Pcex, Thank you for staying in our hotel and for taking the time to write a review. I apologize for the hotel feeling dirty, not replacing your shampoo and us not meeting your expectations. I assure you this is not the typical response we get with respect to cleanliness as we score high on this question on TripAdvisor. I hope...

Chicago
Reviewed 2 weeks ago via mobile

Our family of four stayed for a long weekend. The location was perfect - we arrived in NYC via Penn Station, but we needed to catch local trains at Grand Central. The staff was super pleasant & Frank gave us excellent suggestions for area restaurants for lunch & dinner. Having a Starbucks right next door was an added plus! The...

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Helpful?
Thank RegTerry
A TripAdvisor Member
Level Contributor
18 reviews
8 hotel reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

We stayed here for one night to see Christmas in NY. It's in a perfect location--short walk from Grand Central and around the corner from Bryant Park. We had a larger king-size room which was adequate for us. In addition to the bed, there was a desk and an upholstered chair. The room was very clean and the bed was...

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Helpful?
Thank A TripAdvisor Member
Bangkok, Thailand
Reviewed 2 weeks ago

Our stay at the Courtyard 5th Avenue was quite comfortable. Check-in was excellent and quick. Room was clean and odor free. All the switch gear in the room was easy to use. The reverse cycle A/C was quiet and efficient and kept the room at the programmed temperature. The bed was especially comfortable and came with feathered pillows. A typical...

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Helpful?
Thank BritinBangkok
Norwich, United Kingdom
Reviewed 2 weeks ago

This was the 2nd visit to this hotel in a year . Last time major refubisment was happening. This was all complete . Must say this has improved the whole hotel experience. The rooms are up to a good standard . The location is ideal to experience Manhatton. This hotel may not be a glitzy as some on Broadway etc...

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Helpful?
Thank Jayt71
Pa.
Reviewed 3 weeks ago

Rooms are clean, beds were good, bathroom was spotless and room was a decent size for new york. Free coffee and hot chocolate downstairs. Close to Bryant Park.Close to Deli which was great. Frank was outstanding and helped us in everyway with food recommendation and transportation. REALLY a great guy for the hotel staff. Nick at front desk was also...

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Helpful?
Thank pennwoodpete
Bernardsville, New Jersey
Reviewed 3 weeks ago

I recently stayed at this property and accidently gave the wrong credit card when I checked in. 2 weeks later when I realized what happened, I called the hotel to give them a different credit card to use and to get a credit on the original. I spoke with Marc Levine, Asst. General Manager, and Marc immediately e-mailed me the...

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Helpful?
Thank LJF4778
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Enjoy comfortable accommodations and a convenient location near exciting New York City attractions during your stay the Courtyard New York Manhattan/Fifth Avenue. Renovated in 2013, our Fifth Avenue hotel with only seven rooms per floor offers an unbeatable location directly across from Bryant Park and within walking distance of Broadway shows and Times Square. Modern guest rooms offer complimentary high-speed wireless Internet, spacious marble bathrooms and LCD cable televisions. After an action-packed day of sightseeing, relax in our comfortable beds featuring luxurious linens, thick mattresses and fluffy pillows. Stay productive during your stay at our Fifth Avenue New York hotel with our full-service business center and spacious in-room work desks. During downtime, enjoy a brisk workout in our 24-hour state-of-the-art fitness center with a variety of cardiovascular equipment and free weights. Book your stay at the Courtyard New York Manhattan/Fifth Avenue today for an experience in the heart of NYC. ... more   less 

Additional Information about Courtyard New York Manhattan/Fifth Avenue

Address: 3 E 40th St, New York City, NY 10016-0101
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $162 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard New York Manhattan/Fifth Avenue 3.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Courtyard New York Manhattan/Fifth Avenue Hotel New York City
Courtyard Fifth Avenue
Courtyard New York City
New York City Marriott
New York City Courtyard
Hotel Style:
#199 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard New York Manhattan/Fifth Avenue staff and other travelers.
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Questions? Get answers from Courtyard New York Manhattan/Fifth Avenue staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a room in a high floor to avoid street noise.”
 of 5 bubbles MikeShine1965, 1 week ago | Read review
“Higher up means less street noise”
 of 5 bubbles Jayt71, 2 weeks ago | Read review
“7 rooms on each floor, soundproof is great.”
 of 5 bubbles pennwoodpete, 3 weeks ago | Read review
“My room was assigned, and it was overlooking a side street with plenty of traffic, but I could not hear it.”
 of 5 bubbles JeanPaulMarat, Dec 14, 2016 | Read review
“Room with a single bed didn't have full length mirror, double bed room did.”
 of 5 bubbles L4729YDjenniferp, Nov 30, 2016 | Read review
5 of 5
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