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The Marcel at Gramercy

3,333 reviews
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Traveler (565)
Room & Suite (431)
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Overview
  • Excellent49%
  • Very good32%
  • Average11%
  • Poor5%
  • Terrible3%
Travelers talk about
“guest lounge”(65 reviews)
“floor lounge”(78 reviews)
“new york”(405 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
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Bar/Lounge
4.0 Star Hotel
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,333)Write a Review
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1,422
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121
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911 - 915 of 2,844 reviews
Reviewed April 15, 2016

An overall good experience with the hotel. Clean, comfortable and adequate space. Except the noise and sounds from the outside,I was able to sleep decently. It is a good hotel for business purposes. Internet was included during my stay, but I think you have to...More

Review collected in partnership with this hotel
Thank molyv
Response from MarcelGeneralManager, General Manager at The Marcel at GramercyResponded April 18, 2016

Hello molyv, Thank you for taking the time to review your stay on Trip Advisor. The only way we can improve is through feedback from our guests. While there is a charge for in-room WiFi, it is complimentary in our 10th Floor Guest lounge. I...More

Reviewed April 14, 2016 via mobile

If you stay here walk out the front for and turn right and catch a cab from this point or turn left and walk straight to Madison square garden to save time in taxi's. Better than getting one from the door- or order an uber....More

Thank Libertyne W
Response from MikeWilliamsGM, General Manager at The Marcel at GramercyResponded April 18, 2016

Hello Libertyne W, Thank you for your review. Thank you for mentioning our location, our hotel restaurant Natsumi Tapas, and our 10th Floor Guest Lounge with Continental Breakfast, complimentary coffee and wifi and stunning views of the Empire State Building from our rooftop terrace. It...More

Reviewed April 14, 2016 via mobile

Although small, the room was fine for a few nights stay. Wifi and coffee on the 10th floor was a great feature. Staff very helpful and helped me book my return transfer to the airport. Only complaint is being charged £5.50 ($7) for a bottle...More

Thank Carlypom
Response from MikeWilliamsGM, General Manager at The Marcel at GramercyResponded April 15, 2016

Hi Carlypom - Thank you for sharing your experience with us. While I am happy to hear that you enjoyed your stay and found our Team to be helpful, I am sorry for the confusion with the mini bar bottled water. The water bottle actually...More

Reviewed April 14, 2016

The First of all - New York is a wunderful City! The Service at the Hotel was really really good. Everytime helpful and friendly (Best man is Mohamed!). The Rooms are very small but it's okay for a short visit (we were there for 7...More

Review collected in partnership with this hotel
Thank thorstenwiebke
Response from MarcelGeneralManager, General Manager at The Marcel at GramercyResponded April 15, 2016

Hello thorstenwiebke, Thank you for your review and for mentioning our staff and specifically our Bellman Mohammed by name! I will be sure to share your review with him. It was a pleasure to have you stay with us and we hope to have an...More

Reviewed April 13, 2016

This hotel is located in a well established neighborhood in the city. The building is quaint and the staff could not have been more helpful. It was not my first time in NY and I am pretty comfortable walking around and I usually don't do...More

Thank amandaco86
Response from MarcelGeneralManager, General Manager at The Marcel at GramercyResponded April 14, 2016

Hello amandaco86, Thank you for your review on Trip Advisor. I am happy to hear that you had such a great stay with us and that our location was ideal for your needs. We look forward to welcoming you back in the future. Please feel...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
$115 - $375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#97 Luxury Hotel in New York City
#110 Business Hotel in New York City
#139 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
$115 - $375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#97 Luxury Hotel in New York City
#110 Business Hotel in New York City
#139 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveler (565)
Room & Suite (431)
Dining (15)
Hotel & Grounds (391)
Bathroom (33)
Business Center & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
AOW23
November 7, 2017|
AnswerShow all 6 answers
Response from Mary Sue F | Reviewed this property |
Uber or Lyft have the best pricing
0
Votes
Krystal J
October 17, 2017|
AnswerShow all 5 answers
Response from Ana L | Property representative |
Good morning, You can pay your room and tax in cash when booking the reservation in person. We do require a credit card upon check in for incidentals which we pre authorize 75.00 upon check out if no extra charges are added... More
0
Votes
a4alisaaa
May 22, 2017|
AnswerShow all 7 answers
Response from JP D | Property representative |
Hello, its typically pretty slow during this holiday weekend so you should be fine. Unfortunately the garages here does not hold any spaces for future use.
0
Votes
Room Tips
"I couldn't say but it had good sound proofing!"
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"Don't stay here."
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"King room is HUGE compared to the other rooms so spacious."
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"Higher floors obviously have better views."
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