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The Marcel at Gramercy

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The Marcel at Gramercy
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2,682 Reviews from our TripAdvisor Community

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Showing 2,288: English reviews
Chicago, Illinois
Reviewed November 2, 2014

Not near the top, but for the price (sometimes) its pretty good for NYC. It's your typical "old building" hotel where the rooms are all random shapes and sizes. Add character and not a downside. Elevators can sometimes be a little slow (there's only 2) but I've never had to wait more than a few minutes. The TVs are pretty...

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Helpful?
1Thank Jason_chi
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for detailed review on TripAdvisor! We appreciate you choosing to stay with us as well as your recommendations! Please know that we have identified the lighting issue in some of our bathrooms based on our guest feedback and we are in process of rectifying this issue. We value your time and comments and we truly look...

Norco, California
Reviewed November 1, 2014

Modern style that is comfortable. Clean property inside, outside, lobby, lounge and most importantly, the room. Staff is great. It is The Marcel's best asset! Greeted by Chris - wonderful! Our room kept as tidy as the day we walked in by Kumrina (spelling?). Doormen always pleasant. Danny gave us perfect subway directions. Nice rooftop lounge for shared space which...

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Helpful?
Thank Susan G
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for posting a review of your recent stay! We are delighted that you enjoyed your stay with us and our team was helpful to you! We love hearing the names of the staff that made your stay more memorable. We appreciate your time and we hope to see you again soon! Sincerely, Nalini Sullivan General Manager

Las Vegas
Reviewed October 31, 2014

This hotel was comfortable and convenient to my sons college dorm. Staff was great! I will definitely return here soon and look forward to the comfy bed! Try the lounge and visit the many nearby restaurants and bars.

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Helpful?
Thank 15kirstena
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you very much for providing your review on TripAdvisor! We appreciate you taking the time to share your experience. We are very glad that you found your accommodations comfortable and our team helpful. We hope we are able to welcome you again soon! Sincerely, Nalini Sullivan General Manager

Halifax, Canada
Reviewed October 31, 2014

My husband was rushed to hospital while on business and I had to fly to NY very quickly and book into an unknown hotel, as close to hospital as possible. Boutique Hotel, the Marcel exceeded all expectations. The room was small, but made good use of space, staff very helpful and considerate, beds comfortable and pleasant 10th floor lounge plus...

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Helpful?
1Thank frugalhomeowner
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you very much for your kind review! We are delighted that you enjoyed your stay at The Marcel. We appreciate you taking the time to share your experience and we hope that your husband is in better health. We look forward to welcoming you back to NYC in the future, this time a planned vacation when all are doing...

Dubai, Dubai, United Arab Emirates
Reviewed October 31, 2014

Great style, location and staff. Typical boutique style hotel. But bear in mind that internet is very slow/unsafe and there is no pressure on the shower heads; all stuff easily rectified to make it the absolute perfect boutique hotel stay

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1Thank Darryl v
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you very much for taking the time to share your experience! We appreciate your time as well as your feedback. We will be sure that your concerns are addressed. We are delighted that you enjoyed your overall stay with us and look forward to your next visit! Sincerely, Nalini Sullivan General Manager

A TripAdvisor Member
1 review
1 helpful vote
Reviewed October 31, 2014

clean, friendly hotel, great to use as a base for a stay in New York. Helpful staff and on the whole good value for money. Loved the roof top garden. Would definitely go back or recommend to friends, family etc.

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1Thank A TripAdvisor Member
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you very much for taking the time to post a review of your recent visit to The Marcel! We are delighted that you were able to take advantage of our roof patio as well as the great value The Marcel offers. We truly appreciate your feedback and we hope to welcome you again in the near future! Sincerely, Nalini...

Reviewed October 29, 2014

Great hotel in a awesome location. Cool modern rooms, 10th floor deck overlooking Empire State Building, clean, and right in the heart of the city. Complimentary coffee and tea, and nice bathroom amenities.

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Thank Always-B-Travelin
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for your 5 star review! We are delighted that you enjoyed your stay with us as well as our convenient location. I am glad to see that you were able to take advantage of our 10th floor lounge and roof top patio! We hope that you keep us in mind for your next visit to NYC....

Philadelphia, Pennsylvania
Reviewed October 27, 2014

Nice room, good size based on my previous stays in other hotels. Convenient location for my trip, good restaurants in area for breakfast lunch and dinner. Noisy from street because of local bars. No restaurant or in room coffee, had to go up to 10th floor for Keurig. I would stay again based on the value of this room.

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1Thank countrygirl4614
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for posting a review of your recent stay on TripAdvisor! We are delighted that you enjoyed your time in NYC and our accommodations. We hope that you keep us in mind for future visits! Sincerely, Nalini Sullivan General Manager

Oxford, United Kingdom
Reviewed October 26, 2014

I stayed there for a week, was visiting NYC for work and the office was nearby this boutique hotel. The location is very convenient, right near Union Sq, with plenty of restaurants and bars around. The hotel is clean and has a nice vibe. The staff is very welcoming and friendly AND efficient - I forgot my jacket in the...

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Helpful?
Thank Batman365
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for posting your review! We really appreciate your positive feedback and very glad that you enjoyed your stay with us. I am delighted to learn that our staff was helpful to you in getting your items back! We appreciate your feedback on the breakfast as well, as we are always looking to enhance our guests' experience....

Dearborn, Michigan
Reviewed October 25, 2014

I had a very pleasant 3 night stay. Staff very friendly and accommodating. Very small room but well appointed. I wish they would have included a coffee maker in the room, you have to go up to the 10th floor for complimentary tea and coffee. The complimentary toiletries are all Bigelow Pharmacy, very good quality. It is situated a block...

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Helpful?
1Thank Kimberly A
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for posting a review of your stay on TripAdvisor! We are delighted that you enjoyed your stay with us! We are glad that you found our hotel to be comfortable, convenient and competitively priced. We do provide coffee makers upon request, for your future reference. You can always let us know and we will have one...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range: $123 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Jetsetter so you can book your The Marcel at Gramercy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#38 Best Value Hotel in New York City
#112 Business Hotel in New York City
#127 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Marcel at Gramercy staff and other travelers.
33 questions
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I asked for an upper floor for a great view. I highly recommend it .”
 of 5 bubbles djomes, 3 days ago | Read review
“Ask for the biggest room possible.”
 of 5 bubbles lluffbinnee, 1 week ago | Read review
“Junior Suite”
 of 5 bubbles Elbuddy, 1 week ago | Read review
“Terrible street noise even on the 10th floor. Hotel provides 1 set of earplugs.”
 of 5 bubbles Hypatia18, 2 weeks ago | Read review
“Ask for a room in the front of the building on 3rd Ave and if so a higher floor - great view of the Empire State Building!”
 of 5 bubbles Q1010RZmargaretm, 3 weeks ago | Read review
5 of 5
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