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11/5/2017 11/6/2017
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    The Marcel at Gramercy

    201 East 24th Street, New York City, NY 10010-3801
    (646) 362-7283
    Hotel website
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    11/5/2017 11/6/2017
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    Traveler (548)
    Room & Suite (428)
    • Excellent47%
    • Very good33%
    • Average11%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “guest lounge” (63 reviews)
    “floor lounge” (74 reviews)
    “new york” (390 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Wheelchair access
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
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    Nov 5Nov 6
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,165)
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    1 - 5 of 2,696 reviews

    Reviewed 2 days ago via mobile

    My Expirence at the Marcel Hotel is Awsome, their staff is incredibly .. Mr. Scott , and Mr. Luis made me feel so well come and they are very , very helpful..Highly recommended 😀😀😀 Very ProfessionalMore

    Thank adrian19680
    Response from Ana L, General Manager at The Marcel at GramercyResponded yesterday

    Dear Adrian19680, Thank you very much for sharing your experience and stay with our following community. We truly appreciate the kind words and services of our associates specially Scott and Luis. We look forward to your next visit to the big apple to rekindle and...More

    Reviewed 3 days ago

    The front desk worker Scott was very knowledgeable about what the hotel had to offer and restuarants and places to go visit. The room was clean and decorated in great taste. The bed and linens were clean and the bed was very comfortable. The hallways...More

    Thank frallcgg
    Response from Ana L, General Manager at The Marcel at GramercyResponded 2 days ago

    Greetings from The Marcel at Gramercy, Thank you for your review. I am glad you had a wonderful and memorable experience . We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do like Scott. Please...More

    Reviewed 5 days ago

    Well, the location is awesome. The rooms - are OK. Could really use some TLC, but unless you are here to hang in a room, it doesn't much matter. During my stay, they seemed quite understaffed. Taking 20 min to get someone on the phone...More

    Thank JJC99999
    Response from Ana L, General Manager at The Marcel at GramercyResponded 3 days ago

    Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival and during their stay. We sincerely apologize...More

    Reviewed 6 days ago via mobile

    This is our first time visiting NYC and we are glad that we chose Marcel at Gramercy as our hotel. The front desk staff were awesome and they even gave us a free room upgrade!! Special shout out to Luis ( man you are awesome...More

    1  Thank Tharushi P
    Response from Ana L, General Manager at The Marcel at GramercyResponded 5 days ago

    Thank you so much for your kind words. We appreciate your feedback and we are glad we were able to reach your expectations. We look forward to welcoming you back in a near future for another amazing visit. I will make sure to share your...More

    Reviewed 1 week ago

    The location is perfect and the rooms are exceptional. I stayed in a deluxe king and could not have been happier. The staff was extremely accommodating and friendly. Will stay here again and recommend to others in the future.

    Review collected in partnership with this hotel
    Thank VF09876543212
    Response from Ana L, General Manager at The Marcel at GramercyResponded 6 days ago

    Your kind review is greatly appreciated VF09876543212. We strive to provide a friendly and personal experience for all guests who visit our property. We are glad you loved your stay and look forward to serving you in the future. Be well, Alopez gm@marcelhotelnyc.com

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    • Top amenities
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
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    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
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    • Suites ,
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    • Location
    • United States >
    • New York >
    • New York City >
    • Manhattan / Murray Hill
    • Also Known As
    • Marcel At Gramercy Hotel ,
    • Marcel New York ,
    • Marcel Hotel Nyc ,
    • Hotel Marcel New York ,
    • Marcel Nyc
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    Traveler (548)
    Room & Suite (428)
    Dining (17)
    Hotel & Grounds (375)
    Bathroom (32)
    Business Center & Event Rooms (6)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Krystal J
    October 17, 2017|
    AnswerShow all 4 answers
    Response from Ana L | Property representative |
    Good morning, You can pay your room and tax in cash when booking the reservation in person. We do require a credit card upon check in for incidentals which we pre authorize 75.00 upon check out if no extra charges are added... More
    May 22, 2017|
    AnswerShow all 7 answers
    Response from JP D | Property representative |
    Hello, its typically pretty slow during this holiday weekend so you should be fine. Unfortunately the garages here does not hold any spaces for future use.
    December 16, 2016|
    AnswerShow all 3 answers
    Response from JP D | Property representative |
    Hello and thank you for your inquiry. My suggestion is for you to book one of our Deluxe Double bed rooms. This will give you the space you need and two beds to accommodate your kids. We look forward to seeing you soon... More
    Room Tips
    "High floors have less noise. They offer ear plugs. Inside rooms( no special view) are very quiet."
    Read review
    "Talk to Mitla Pichardo. She cares about your personal needs!"
    Read review
    "Ask for an interior room if street noise bothers you - otherwise enjoy watching the city live!"
    Read review
    "Ask for the room on the 11th floor - it has a private balcony and it is amazing."
    Read review
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