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The Marcel at Gramercy

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The Marcel at Gramercy
The Marcel at Gramercy
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2,745 Reviews from our TripAdvisor Community

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Showing 2,347: English reviews
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Denham Springs, Louisiana
Reviewed yesterday NEWvia mobile

The Marcel was a perfect choice for us. My best friend and I went to NYC to spend some time with my daughter who is graduating soon from NYU. The Marcel was in a great location. The hotel was very nice and clean. Beds were comfy and the room got cold like we like it at night. (Some hotels don't...

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Helpful?
Thank nsmcdonald
UK
Reviewed yesterday NEW

Our first room was extremely small. But it was adequate. The bathroom even smaller. The first night we hardly slept due to noise. We were at the front of the hotel and there was a problem with our window which we didn't realise until trying to sleep. It would not close properly. Positioned near a junction we could hear car...

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Helpful?
Thank Tracy m
Kensington
Reviewed 2 days ago NEW

Loved the location and hotel. Was very nice. Staff very helpful. We had a problem with a clogged drain and it was taken care of immediately. Room was quiet and clean and bed very comfortable. We will definitely come back and stay another time.

Review collected in partnership with this hotel
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Helpful?
Thank laurensX4619ME
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello laurensX4619ME Thank you for your review and I am glad you had a wonderful stay overall. Please reach out to me directly for your next visit. I will ensure a 5-STAR experience on your return. We are looking forward to seeing you again! JP - gm@marcelhotelnyc.com

Los Angeles, California
Reviewed 2 days ago NEW

Everything about this hotel was great -- location, room, cost, and most importantly -- their hotel staff. The staff was helpful, friendly and customer-centered. They made the stay comfortable and nice. The room was clean, updated, convenient and fresh. The location was good -- easy to get in/out of with uber access. The cost was significantly less than other similar...

Review collected in partnership with this hotel
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Helpful?
Thank Christine N
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Christine N, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing you again! JP -...

Reviewed 3 days ago NEW

Great view, great room, reasonably priced, and sterling service from Claribel, Milta and Kara in reception! Neighborhood is nothing special, but centrally located and near the subway, which is always key. We loved it!

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Thank Stefan B
Reviewed 3 days ago NEW

Good location, very nice and little hotel. It seem to stay in european city! For sure when I come back to nyc I'll stay again on this property. Walking ditannce from Soho, 15 mtes, few minutes from Grarcy Park and Union Square.

Review collected in partnership with this hotel
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Helpful?
Thank Pm B
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Pm B, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing you again! JP -...

Vashon
Reviewed 4 days ago NEW

I was in NYC for a 3 day visit; was overwhelmed and intimidated by the pace of the city but staying at the Marcel made me feel cared for and cared about; the staff was unfailingly responsive, warm and helpful. They really made me feel "at home".

Review collected in partnership with this hotel
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Helpful?
Thank Susie F
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Susie F, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing you again! JP -...

East Stroudsburg, Pennsylvania
Reviewed 4 days ago NEW

The staff was very helpful and attentive thanks Claribel and Britney for all there assistance and advice. Knew great local restaurants and bars. Always friend and remembered my name each time I walked into the lobby

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Helpful?
Thank bthetner
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello bthetner, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Claribel and Britney. delivers consistent service each time. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience...

Reviewed 5 days ago NEW

We stayed here for two nights. Clean and comfortable but the hallways are quite chlostrophobic. They don't have a bar although there is a guest lounge on the 10th floor which has some stunning views. No tea or coffee making in the room but again if you go up to the 10th coffee is available. Not to far from the...

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Helpful?
Thank Janine F
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Janine F, Thank you for your review and I am glad you had a wonderful stay! Please reach out to me directly for your next visit. I will ensure a 5-STAR experience on your return. We are looking forward to seeing you again! JP - gm@marcelhotelnyc.com

Reviewed 6 days ago NEWvia mobile

We have just returned home after a great 5 night stay at the Marcel at Gramercy. A quiet boutique hotel, it is perfect if you want to stay in Manhattan away from the madness of Times Square but still close to everything. 23rd street subway is one street down and from there you can access the whole of Manhattan. The...

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Helpful?
1Thank Kim W
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Kim W, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Mohamed and Nabil delivers consistent service each time. Please reach out to me directly for your next visit. I will ensure another 5-STAR...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range: $148 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#112 Business Hotel in New York City
#127 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Marcel at Gramercy staff and other travelers.
33 questions
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room high up with a view of The Empire State Building”
 of 5 bubbles tracymurten, yesterday | Read review
“Ask for a view of the Empire State Building. Worth it!”
 of 5 bubbles stefanbZ6896UP, 3 days ago | Read review
“We were on the 3rd floor which was noisy but then it is New York.”
 of 5 bubbles 603janinef, 5 days ago | Read review
“Higher floors for more peace, however, don't count on too much of it since you'll be in New York. The night sirens are never ending!”
 of 5 bubbles Y5823GGsarahc, 6 days ago | Read review
“Ask for a room on the highest available floor, or for a room that doesn't face Third Avenue.”
 of 5 bubbles 840miker, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question