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The Marcel at Gramercy

3,393 reviews
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Traveler (577)
Room & Suite (474)
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Overview
  • Excellent49%
  • Very good32%
  • Average11%
  • Poor5%
  • Terrible3%
Travelers talk about
“guest lounge”(65 reviews)
“floor lounge”(79 reviews)
“new york”(413 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,393)Write a Review
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2,898 results
Traveler rating
1,464
869
306
137
122
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1,464
869
306
137
122
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1 - 5 of 2,898 reviews
Reviewed yesterday

I return home to Gramercy by visiting the beautiful Marcel! Thank you to the entire staff, especially the superior Front Desk Manager, Ms. Milta Pichardo! She and the staff are welcoming from check-in to check-out. Rooms are so comfortable and SO clean! Any reviews mentioning...More

Thank craigmS8626CZ
Reviewed yesterday via mobile

The hotel is very clean and the service was prompt and friendly and oh so accommodating to our special needs. The room was very quiet, being a block off the busier 23rd street. The location was close to two subway stops that connected us easily...More

Thank Kay W
Reviewed 2 days ago

Front desk services were exceptionally good when I visited. Milta, Danielle & Mohamed were exceptionally wonderful employees there. If you are looking for a relaxed & comfortable place to stay, this is it.More

Thank Masahito N
Response from Ana L, General Manager at The Marcel at GramercyResponded yesterday

Dear Guest, Thank you for taking the time to share your feedback. We are delighted you enjoyed your stay. I will personally look into your feedback. We do hope you give us an opportunity to welcome you back to the hotel. I will guarantee you...More

Reviewed 2 days ago

Friendly, helpful staff. Comfortable room. We were 2 women traveling together. We asked for two beds, not easily obtained in NYC. They happily accommodated us. This made our stay extra pleasant. Caroline, front desk associate, was professional and sweet. You felt welcomed.More

Thank SarasotaLucille
Response from Ana L, General Manager at The Marcel at GramercyResponded yesterday

Dear Guest, Than you for taking the time to rate and write about your experience at the Marcel Hotel. We strive to provide a friendly and personal experience for all guests who visit our property. We do hope to welcome you back in the near...More

Reviewed 2 days ago

We just returned from a three night stay at The Marcel and thoroughly enjoyed it! When we arrived, Caroline was able to give us a room before check in which made our first day a lot easier! The rooms are not huge, but unless you're...More

Thank Canadian_Mae
Response from Ana L, General Manager at The Marcel at GramercyResponded yesterday

Thank you for your wonderful review! We are very pleased that you enjoyed your stay with us and we really appreciate the staff recognition! It is wonderful when our staff is complimented for their hospitality. We hope that we are able to welcome you back...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
$109 - $421 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Best Value Hotel in New York City
#95 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
$109 - $421 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Best Value Hotel in New York City
#95 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveler (577)
Room & Suite (474)
Dining (15)
Amenities (85)
Business Center & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
AOW23
November 7, 2017|
AnswerShow all 6 answers
Response from Mary Sue F | Reviewed this property |
Uber or Lyft have the best pricing
0
Votes
Krystal J
October 17, 2017|
AnswerShow all 5 answers
Response from Ana L | Property representative |
Good morning, You can pay your room and tax in cash when booking the reservation in person. We do require a credit card upon check in for incidentals which we pre authorize 75.00 upon check out if no extra charges are added... More
0
Votes
a4alisaaa
May 22, 2017|
AnswerShow all 7 answers
Response from JP D | Property representative |
Hello, its typically pretty slow during this holiday weekend so you should be fine. Unfortunately the garages here does not hold any spaces for future use.
0
Votes
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Room Tips
"I love the rooms on 3rd Ave. But I'm from Manhattan!"
Read review
"great location, good service, quiet rooms"
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"good safe location - as a NY'er for 58 years"
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"Corner queen size room was good."
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