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Courtyard New York Manhattan/Times Square

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114 West 40th Street, New York City, NY 10018
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1,311 Reviews from our TripAdvisor Community

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Showing 1,065: English reviews
Shanghai Region, China
Level Contributor
130 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was interested in a Marriott (rewards member) and there are many to choose from in Manhatten. Since we were seeing three Broadway shows in a weekend, this seemed to be the best combination of price and location. Indeed, I was delighted with the choice: the usual, reliable Marriott comfort and cleanliness, friendly staff, and walking distance to every show... More 

Helpful?
Thank ToesGo
ManagerX1, Operations Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for choosing the Courtyard New York Manhattan/Times Square for your stay. We understand what loyal Marriott customers like you expect: a clean hotel with exceptional, friendly service, so we are excited that we met your expectations in this regard. We are also glad that our location was perfect for your visit, and thank you for mentioning us a... More 

Eagle, Colorado, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a very nice stay while visiting New York City this summer. Our room was meticulously clean, quiet and very comfortable! The staff was so friendly and accommodating. The hotel has a nice casual quick service restaurant / bar as well as a small grab and go outlet right next to the front desk. Thank you for everything! You... More 

Helpful?
Thank HoustonPerkins
ManagerX1, Operations Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for choosing the Courtyard New York Manhattan/Times Square for your stay with family and for the amazing remarks! We understand what Courtyard travelers expect: a clean hotel with exceptional service, courteous staff and deluxe facilities, so I am excited that we met all of your expectations and made you feel at home. We are delighted to read that... More 

Daydreaming of Travelling Far and Wide
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I'm writing this review after spending 3 nights (7/14 - 7/16) being woken up by a dog barking next door every day at 12:30 am and 5:30 am. The dog also barked throughout the day. Despite talking to the staff at the front desk 5 times, including twice holding the phone so they could hear the dog barking in room... More 

Helpful?
Thank Leroy602
ManagerX1, Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for choosing us for your recent stay. Please accept my apologies that our associates were not responsive to your needs, as this is unacceptable by our standards. I have shared your comments with my Department Heads to take appropriate action. We take great pride in providing excellent service to all our guests so I am sorry that we... More 

Phoenix, Arizona
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We made our first trip to NY and had no idea what to expect. This hotel is in the perfect location for tourists being located just a couple short blocks from Times Sqaure. It is also centrally located so traveling to Central Park or the piers are all walking distance. The hotel itself was clean, the rooms were smaller than... More 

Helpful?
Thank Tom W
ManagerX1, Operations Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for choosing to stay at the Courtyard New York Manhattan/Times Square on your first trip to NYC. We are so glad when guests mention that our hotel is a convenient place to stay and explore New York City. We are truly happy to hear that you found it easy to get to many of the famous attractions within... More 

London, United Kingdom
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Excellent location on Time Square and a tight little gym on the lower ground floor. No intention of returning to this facility, it was nothing special for the premium NYC price, given there are better and newer options in the locale.

Helpful?
Thank ACUBIEN G
ManagerX1, Manager at Courtyard New York Manhattan/Times Square, responded to this review

We appreciate you choosing us for your lodging needs. It is never our intention to disappoint a guest in any way so we are very sorry that you had some issues during your stay. I review all comments with my team, whether good or bad, so that we can learn how to better serve our guests. Thank you for visiting... More 

Hong Kong, China
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel isn't the four seasons obviously but the rooms are nice, bedding is comfy and the towels are soft. Staff are nice. I requested a high floor and even though I didn't get one it was fine. My view was of a alley, good thing is that my room stayed dark as the sun couldn't get to it. I... More 

Helpful?
Thank raymolbert1
ManagerX1, Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for terrific review regarding your recent stay at the Courtyard New York Manhattan/Times Square. It is great to hear that you loved your room and were satisfied with our quiet, comfortable facilities. Our housekeeping and engineering teams understand that keeping the hotel clean and fresh is the number one expectation of our guests so they go above and... More 

Pawling
Level Contributor
111 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I were very happy with the location, cleanliness, comfort and overall hospitality of this Marriott. Subway is literally across the street and another entrance down the block - yards away. We were greeted with a smile and efficiency. Our room, which was ready at 2 pm, was clean and quiet. While my husband rested, I went down... More 

Helpful?
Thank DMZ56
ManagerX1, Operations Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for writing such a lovely review about your recent stay at the Courtyard New York Manhattan/Times Square. We are so pleased that you enjoyed our facilities and our staff's exceptional service and hospitality. We appreciate your comments about our excellent location and are glad that it made your visit more enjoyable. Thank you for recommending us to others.... More 

Boston, Massachusetts
Level Contributor
108 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We only we in for one night and that was enough. In a visit to NYC, we wanted to stay in the middle of things and this is a great location. The room was very small, the air conditioning was on full blast or not at all. The WiFi (even the premium WiFi) was non-existent, we upgraded to the premium... More 

Helpful?
Thank Bill A
ManagerX1, Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you so much for sharing your recent review. Please accept my sincere apology that we let you down during your recent stay. We pride ourselves on service excellence so I am sorry that we fell short during your visit. I will share your issues that you mentioned with my management team to make the proper changes so that we... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm in NYC every month. This will be my new landing point when I need to stay in the Times Square area. This hotel is off the busiest streets, close to Bryant Park, close to Times Square, close to transit. The rooms are a good size. The staff is friendly and helpful. The only down side was limited internet and... More 

Helpful?
1 Thank ktoau
ManagerX1, Operations Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for posting your wonderful review regarding your stay at the Courtyard New York Manhattan/Times Square. We are thrilled to read that you loved your stay at our hotel, and were impressed with our convenient location, friendly staff and comfortable accommodations. We appreciate you sharing your great experience with others online who may be considering us for their stay.... More 

Doha, Qatar
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I visited NY for my birthday weekend! We stayed at this hotel and it was great. The rooms were clean, the staff was very attentive, and it's a good location. The staff wasn't always accurate with directions so we asked people on the street. They did help get us to the right trains, but if we were walking they were... More 

Helpful?
1 Thank honeycupkh
ManagerX1, Operations Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for terrific review regarding your stay at the Courtyard New York Manhattan/Times Square. We are pleased to read that you loved our attentive associates, convenient location and your well-kept accommodation. However, we are sorry for any inconvenience caused. It was great to have you here, and we hope to welcome you back soon. Jessenia Rodriguez Operations Manager More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover an ideal destination for experiencing the sights and sounds of New York City at the Courtyard New York Manhattan/Times Square. Our hotel's refreshing amenities and intuitive service are complemented by an incredible location in the heart of the city. Whether traveling for business or leisure, guests are less than a five-minute walk from Times Square and only two blocks from Bryant Park. Experience Broadway and the Theater District, Madison Square Garden, Central Park and Rockefeller Plaza, all within walking distance of our Manhattan hotel. Conveniently situated just a block from the 42nd Street Subway station, you can easily access other NYC destinations while enjoying the vibrant vibes, world-class museums, restaurants and shopping found in Manhattan and Times Square. Redesigned, our contemporary hotel rooms feature free Wi-Fi, luxury bedding, comfortable work areas and mini-refrigerators. Enjoy healthy breakfast options from nosh!, our signature cafe, and fuel up for a day of adventure. ... more   less 

Additional Information about Courtyard New York Manhattan/Times Square

Address: 114 West 40th Street, New York City, NY 10018
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $251 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard New York Manhattan/Times Square 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Courtyard By Marriott New York Manhattan / Times Square South Hotel
Courtyard Times Square South
Courtyard New York City
New York City Courtyard
New York City Marriott
Hotel Style:
#147 Romantic Hotel in New York City
#153 Family Hotel in New York City
#177 Business Hotel in New York City
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