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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Times Square
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#168 of 510 hotels in New York City
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS , famous 42nd Street and much more. Located in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports. The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY high-speed lobby and guestroom Internet access, Fitness Center, and more!
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast available
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Parking garage
Wifi
Snack bar
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Safe
Microwave
Refrigerator
Flatscreen TV
Telephone
Iron
On-demand movies
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
628Restaurantswithin 0.3 miles
218Attractionswithin 0.3 miles
Contact
790 Eighth Avenue, New York City, NY 10019-7568
Getting there
50th StNew York City Subway2 min
50th StNew York City Subway4 min
8,814Reviews296Q+A100Room tips
Reviews
Traveler rating
- 4,738
- 3,095
- 645
- 183
- 154
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- English
Popular mentions
when we returned to our room we found that the door was opened we went down stairs to get help and nobody was willing to help us we had to go back upstairs after an hour of waitng and assess the room are self
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
Helpful
Hotel's Favorite
From the very beginning of our stay at the HGITS we were treated with 5 star service. From the friendly and helpful concierge to the attentive efficient professional front desk staff. Romin in particular was extraordinary. The room was actually larger than I expected, with a nice view of the city skyline. The room was clean and properly maintained, the bathroom as well. Unfortunately we were unable to wake up in time to take advantage of the free breakfast but did receive complementary waters for each night of our stay. The prime location, within walking distance to dining and theater options was the icing on the cake. I have no doubt about where to stay on my next visit to the city, and neither should you.
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Date of stay: February 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from christophert180, Manager at Hilton Garden Inn Times Square
Responded Mar 3, 2020
Hi Moto! Always great to see a good Valentines holiday go well! Our concierge team works hard and it is great to see you shout them out. Thank you for reassuring our viewers we are a great place to stay. Christopher T Hotel Manager
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Really bad stay, please so not book manager is terrible and communication is very bad I have emailed multiple times afterwards and I still haven't received an email back from them regarding my concerns
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Date of stay: March 2020
Rooms
Cleanliness
Service
2 Helpful votes
Helpful
Response from Tim Dowd, General Manager at Hilton Garden Inn Times Square
Responded Sep 7, 2020
Dear _gillp90, We have exchanged several emails over the past 4-months. We apologize that you are not satisfied with the outcome of our correspondence. Hotel Manager HGI Times Square
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We were here just before the Covid outbreak and could not have asked for nicer service, despite the worry that everyone was having. We had travelled from London and although we were a little anxious, it turns out that the City was quiet and the hotel teams really willing to share local knowledge and recommendations. Room was fine, clean and well maintained. Would recommend and would go back!
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Date of stay: February 2020
1 Helpful vote
Helpful
stayed here right before the Corona closed everything. Walked from train station; walked to Times Square and Central Park. The hotel is not new but was clean and had everything we needed. Also good value for NYC. We did not eat here. Would definitely come back.
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Date of stay: February 2020
2 Helpful votes
Helpful
PRICE RANGE
$158 - $422 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn times square hotel new york city, hilton garden inn manhattan, hilton new york city, hilton garden inn new york, times square hilton garden inn, new york city hilton
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Times Square / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
369
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Times Square
Which popular attractions are close to Hilton Garden Inn Times Square?
Nearby attractions include Broadway (0.2 miles), Times Square (0.2 miles), and Wicked (0.1 miles).
What are some of the property amenities at Hilton Garden Inn Times Square?
Some of the more popular amenities offered include free wifi, a fitness center, and a business center.
Which room amenities are available at Hilton Garden Inn Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Times Square?
Guests can enjoy breakfast and a snack bar during their stay.
Is parking available at Hilton Garden Inn Times Square?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hilton Garden Inn Times Square?
Conveniently located restaurants include Obao, K Rico Steakhouse, and Frisson Espresso.
Are there opportunities to exercise at Hilton Garden Inn Times Square?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hilton Garden Inn Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Times Square offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hilton Garden Inn Times Square?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hilton Garden Inn Times Square?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.7 miles), World Trade Center Memorial Foundation (3.7 miles), and Hamilton Park (1.7 miles).