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Hilton Garden Inn Times Square

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6,772 Reviews from our TripAdvisor Community

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Showing 5,812: English reviews
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Reviewed 3 days ago NEW

Had a wonderful experience at this Hotel. It was updated, clean, staff was friendly and helpful. A stones throw to the subway and a block away from two places to get "to go" breakfasts. Wonderful Irish Pub next door to eat at. Wifi was a bit slow but other than that, couldn't as for a better experience. The bonus was,...

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Helpful?
Thank Christine F
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking a moment to share your experience. I am happy to hear you found the location of the hotel and the amenities provided to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied....

HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

If you are interested in a well located and easily accessible hotel, I'd definitely recommend this Hilton Garden Inn. A 4 minute walk from times square, a block from Starbucks (for you coffee junkies), and a 15-minute walk to Central Park, I love the location of this hotel. There is another Hilton Garden Inn for Times Square so don't get...

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3Thank Tara P
About Hotel's Favorite Review
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. Our location in the heart of the Theater District makes the hotel so popular. I hope we will get...

Reviewed 3 days ago NEW

The Hilton Garden Inn Times Square was a great choice for our trip to New York City. It was close enough to walk to Times Square, Broadway and Rockefeller Center. The conceirge was very helpful in recommending restaurants and even made a reservation for Tavern on the Green in Central Park for us! I would highly recommend Hilton Garden Inn...

Review collected in partnership with Hilton Garden Inn
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Thank V3538RZpatriciaw
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

Reviewed 4 days ago NEW

We had a great visit at the Hilton Garden.Staff was friendly and helpful.Rooms were clean and well kept.. our room didn't have a view bust as we were only there to sleep that was fine.Location to the theaters and Time's square was perfect.I would stay there again next time we visit.At the time the restaurant was under renovations.We were told...

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Helpful?
Thank Nancy M
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart of the...

Joplin, Missouri
Reviewed 5 days ago NEW

We stayed Easter weekend, and it was a very enjoyable experience. All the staff we encountered were very nice and helpful. We were staying on points, but the free breakfast we got each morning (cooked to order, not just continental) was a very nice surprise. The location can't be beat. Right across from the Beautiful Musical and within steps of...

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Thank Paycheque
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

Merseyside, United Kingdom
Reviewed 5 days ago NEW

Location was fantastic right in the heart of everything Staff were very helpful and professional.. The staff on departure was on the ball, they arranged to have our luggage and taxi ready for the airport couldn't fault them.. Would recommend this hotel to anyone

Review collected in partnership with Hilton Garden Inn
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1Thank 0janew
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart of the...

Boston
Reviewed 5 days ago NEW

This property is in a good area, just outside of Times Square on Eighth Ave. It's simple to get to and from the area using the subway; I'd definitely not recommend driving. Rooms are significantly larger than most NYC properties, and the windows do a great job of limiting street noise. Beds are comfortable; shower was fine, tv was high...

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2Thank BiztravelguyBoston
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart of the...

Middle East
Reviewed 5 days ago NEW

I stayed an overnight in this hotel, and overall the stay is good. The room is clean, bed is comfortable, and most important is location. The staff is not so great, but are ok. The lobby of the hotel is very small and always crowded with people specially around noon time when people are checking out. Location is really great...

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Thank AminTabri
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking a moment to share your experience. I am happy to hear you found the location of the hotel to your liking. I am shocked to hear you did not have a good staff experience! Our staff gets wonderful customer service reviews regularly. I do apologize for whatever occurred and I hope we get a...

Rock Hill, South Carolina
Reviewed 6 days ago NEW

I enjoy trips to New York, but always dread looking for a hotel. I can not recommend this more for people going to see Broadway shows. It is a very short walking distance to all shows. There is a parking deck literally next to the hotel (which is a blessing if you drive!) It's noisy at times because there is...

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Thank blackyceqwerty
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking a moment to share your experience. I am happy to hear you found the location of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On...

Birmingham, Alabama
Reviewed 6 days ago NEW

This hotel has aging and repair issues that staff seem reluctant to acknowledge and thus are unlikely to be fixed quickly. We experienced issues with 2 different rooms over the Easter weekend. Management's response to both occurrences was that there was no problem after review. This was frustrating because one issue was a wet spot on the ceiling and the...

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1Thank 489marlat
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please let me know! We...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Prime Times Square location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS discount theater ticket booth, famous 42nd Street and much more. Located on Eighth Avenue at 48th Street in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include Pigalle Restaurant and Lounge (a 1950’s style Paris café that is open for breakfast, lunch and dinner), XVI Rooftop Lounge (the only Hilton Garden Inn in Manhattan with a rooftop bar!), evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 

Additional Information about Hilton Garden Inn Times Square

Address: 790 Eighth Avenue, New York City, NY 10019-7568
Location: United States > New York > New York City > Midtown , Times Square / Theater District
Price Range: $204 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Times Square 3.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton
Hotel Style:
#52 Family Hotel in New York City
#59 Romantic Hotel in New York City
#95 Business Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Times Square staff and other travelers.
168 questions
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Questions? Get answers from Hilton Garden Inn Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Join Honors Hilton to get the deals on rooms and wifi.”
christinef238, 3 days ago | Read review
“Call ahead for a high floor or backside to avoid noise.”
I_am_a_New_Traveller, 1 week ago | Read review
“Our room faced an abandoned building, which was great... privacy, quiet... just no view,”
gilbop, 1 week ago | Read review
“Try for a different property.”
842ginan, 1 week ago | Read review
“Front of the hotel; high floor”
jar811, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question